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"Very nice rooms, would recommend to anyone! " More

By a verified traveler on Tue 17 Aug 2021

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Hotel Description

Hotel near Batavia Downs Casino in Batavia

In Batavia

Within 2 miles (3 km) of this Batavia hotel, you'll find Batavia Downs Casino and Holland Land Office Museum. Rochester Regional Health and United Memorial Medical Center are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 71 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free newspapers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$79* Per night/room Nov 2 - Nov 3

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Crown Inn & Suites ratings based on 22 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Crown Inn & Suites

Everyone (11) Couples (2) Family (2)
5 out of 5
Very nice rooms, would recommend to anyone!

Posted by on Aug 17, 2021

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3 out of 5
The staff was helpful, the location of the hotel is great, and there was no problem parking. There was a fly in our room all weekend and our window seal was rusted so the rain was leaking on the inside. Could use a few renovations. Everything else was good.

Posted by on Jul 19, 2021

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5 out of 5

Posted by on Mar 29, 2021

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2 out of 5
Very disappointed in the cleanliness of room (cobwebs everywhere) handprints everywhere, smell of cigarette smoke throughout room leading to having to open a window in 10 degree weather to attempt to air out to breath. Smoke detector had been covered over with a plastic bag to not go off. 1st time we stayed in the same room we had not one of these issues.

Posted by on Feb 19, 2021

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Comment from Hotel Management

Feb 21, 2021 by General Manager

On behalf of our team, we would like to apologize for the inconvenience during your stay, We appreciate all feedback from our guest's in order to strengthen our customer skills.

4 out of 5
Hot tub not working 1 day staff was friendly breakfast was good

Posted by on Feb 20, 2020

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3 out of 5

Posted by on Jul 3, 2019

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1 out of 5
We payed extra for a room with a hot tub we put in a king size room was told that what I ordered very upset so exactly what did I pay the extra money for I will be calling

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 28, 2019 by General Manager

The reservation came through a third party as a king suite, unfortunately, our were reserved so we could not upgrade you. Please contact the party you reserved with to help you.

3 out of 5
Nice hotel. I can see why the king suite here is cheaper than others in the area. The bathroom and jetted tub seemed out of date. The toilet didn't flush properly at all (had to "jiggle the handle"). The toilet wasn't clean. The sofa was comfortable and the bed was one of the most comfortable bed I've slept on in the past 4 years.

Posted by on Jan 27, 2019

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4 out of 5

Good stay dont use travelocitu

Nice hotel! Book yourself ! Save money dont use travelocity

Posted by on Aug 30, 2017

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3 out of 5
Outdated and dirty rooms. Although the staff was extremely nice and helpful.

Posted by on Jun 18, 2017

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About the Best Western Crown Inn & Suites

Location 8210 Park Rd, Batavia, NY 14020

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Crown Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Crown Inn & Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Batavia hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 6 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snow tubing nearby
  • Golfing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Crown Batavia
  • Best Western Crown Inn
  • Best Western Crown Inn Batavia
  • Batavia Best Western
  • Best Western Batavia
  • Best Western Crown Hotel Batavia
  • Best Western Crown Inn And Suites
  • Best Crown & Suites Batavia
  • Best Western Crown Inn & Suites Hotel
  • Best Western Crown Inn & Suites Batavia
  • Best Western Crown Inn & Suites Hotel Batavia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.