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Hotel Metropol Basel

4.0 star property
4-star hotel near Basel Zoo

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Photo gallery for Hotel Metropol Basel

Reception
Creator video
Interior entrance
Exterior detail
Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Elisabethenanlage 5, Basel, 4002
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Place, Marktplatz
    ‪15 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Double Room (First)

Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

8.8 out of 10
Excellent
(35 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2

View all photos for Style Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2

View all photos for Economy Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

Style Triple Room

  • Sleeps 3

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Exterior

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4.4 out of 5, Excellent, 766 reviews
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About the neighborhood

Basel

Sankt Alban stay.Within a 15-minute walk of this Sankt Alban hotel, you'll find Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 miles (3 km).

What's nearby

  • Basel Zoo - 6 min walk - 0.4 miles
  • Basel Art Museum - 11 min walk - 0.6 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles
  • St. Jakobshalle - 3 min drive - 1.7 miles

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Lora - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Metropol Basel

4-star hotel near Basel Zoo
Hotel Metropol Basel offers its guests a 24-hour fitness center, multilingual staff, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metropol Basel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 8 levels
  • Built in 1980
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Metropol Basel offers 46 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Self parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited onsite valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Self parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

How close is Hotel Metropol Basel to the airport?

Hotel Metropol Basel is 5.5 mi (23-min drive) away from the EuroAirport Airport (BSL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Metropol Basel?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on Jan 28, 2026 start from $137.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Metropol Basel have an airport shuttle?

Airport shuttle services are not available at Hotel Metropol Basel.

How close is Hotel Metropol Basel to the beach?

This hotel is 4 mi (22-min drive) from Plage de Huningue.

Does Hotel Metropol Basel offer free breakfast?

Free breakfast isn’t provided at Hotel Metropol Basel, but buffet breakfast is offered for a fee of CHF 30 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Metropol Basel?

No, there is no casino at this hotel, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are nearby.

What time is check-in at Hotel Metropol Basel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Metropol Basel?

Free parking is not available at this hotel. Self parking is available for CHF 30 per night, and valet parking for CHF 30 per night. Extended parking is available for CHF 30 per night.

Does Hotel Metropol Basel have a pool?

Hotel Metropol Basel does not have a pool.

Does Hotel Metropol Basel have a spa?

There are no spa services available at this hotel.

How close is Hotel Metropol Basel to downtown Basel?

Hotel Metropol Basel is 0.7 mi away from Basel.

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 675 reviews
Rating 8 - Good. 274 out of 675 reviews
Rating 6 - Okay. 57 out of 675 reviews
Rating 4 - Poor. 22 out of 675 reviews
Rating 2 - Terrible. 8 out of 675 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, room comfort
Chambre de bonne grandeur et relativement confortable mais insonorisation faible.
Stayed 1 night in Sep 2025

4/10 Poor

Susan

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Older, pics online don’t match building, NO air conditioning, it was hot had to keep window open then heard all the noises!
Stayed 1 night in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to central train station but a little hard to find. Hotel was clean and bed was comfortable
Stayed 1 night in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The were a number of steps you had to climb to reach the entrance, which could be a issue for some.
Stayed 1 night in Sep 2025

10/10 Excellent

Norman, Goodyear

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and bus to airport. Room was very nice - large enough for 2 with medium size suitcases. Breakfast buffet was outstanding. Would have been nice if ramp or lift available from outside to the front desk.
Stayed 1 night in Aug 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do the online check in. So had to go to the main hotel desk. 3 hotels all linked. The room near the stairwell is noisy in the evening. The location is great for transport . Easy walk to airport bus, trams and main train station Nice breakfast with a view. Easy walk to old town and river. Staff are lovely
Stayed 1 night in Jul 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to start our trip into Switzerland. Hotel very close to station. Staff very welcoming and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

10/10 Excellent

Myra

Very convenient for train station
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it though the directions to locate it left something to be desired.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, helpful staff, had adked for a room with a/c and this was given- thankfully as heatwave when we arrived! Basel card great for free transport
Stayed 3 nights in Jul 2025

10/10 Excellent

Shaila

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday base

Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Stayed 4 nights in Jun 2025

8/10 Good

Angela

Traveled with family
Liked: Staff & service, room comfort

Close to transport links and good breakfast.

Hotel was close to the train station and bus back to the airport. Breakfast room on the top floor was good for choice of food and views. One of our rooms had a strange smell when we arrived but it faded over time.
Stayed 1 night in Jun 2025

8/10 Good

Janet

Accomodating
Stayed 3 nights in Jun 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was expensive for what you received A few things were to working Good location
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dr Sandeep

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to SBB station. Lovely breakfast. Nice room.
Stayed 3 nights in May 2025

10/10 Excellent

Shiv

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly reception staff! So helpful in telling us how to navigate the city. Anja and Palmeria (I think. Sorry for misspelling). Lovely people. The hotel pillows are bad though! Very flat.
Stayed 1 night in May 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We was stayed for three nights
Stayed 3 nights in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Basel 3 night stay

Stayed for 3 nights as a city break. Location is ideal next to train station making it easy to walk everywhere/jump in public transport. Hotel was clean with good room sizes. When we arrived reception was unmanned with only an automated machine to check in (which felt very impersonal & made thing feel more painful than needed for "weary travellers who'd just arrived in the country"). Room temperature was our main issue as it fluctuated up and down wildly making sleeping difficult - and this was centrally controlled with no option to adjust heat within our room (and nothing reception could do). Breakfast selection and quality was acceptable.
Stayed 3 nights in Apr 2025