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4.8 out of 5

"Staff was outstanding and very helpful. They helped us with identifying places to see and go. Had a great time. " More

By a verified traveler on Sun 01 Mar 2020

Hotel Description

4-star hotel near Basel Zoo

Near boardwalk, shopping

You'll find Basel Zoo and Congress Center Basel within 2 miles (3 km) of this Basel hotel. Spalentor and Basel University are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Free Internet, comfy beds

The 40 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LCD TVs come with digital channels, and other amenities include DVD players and minibars.

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$178* Per night/room Jun 23 - Jun 24

Junior Single Room, Non Smoking (Single Use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Double or Twin Room, Non Smoking (partially with Balcony )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single Room, Non Smoking (Single Use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Single Room, 1 King Bed, Non Smoking (Single Use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Spalentor ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Spalentor

Everyone (4) Couples (1) Family (1)
5 out of 5
Staff was outstanding and very helpful. They helped us with identifying places to see and go. Had a great time.

Posted by , from MA on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Cécile Kindhauser

Dear Don, Thank you very much for your positive guest review. We are very pleased that you could spend a nice stay in our house and that you were satisfied with our service and the friendliness of the team. We wish you a great time and would be happy to welcome you once again. Best regards from Basel, Your Hotel Spalentor team

5 out of 5
Great location, very nice rooms with good space, and the staff was incredibly helpful.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 25, 2019 by Valery

Dear Michael, Thank you so much for the great rating and the kind words. We are very happy to see that you enjoyed your stay with us. We are looking forward to welcoming you soon again. Best regards,

5 out of 5
Good location for the price. Staff was good. though the breakfast is expensive, it's cheaper than what you find in the city.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Valery

Dear guets, thank you very much for the great rating and the kind words. It is great to read that you enjoyed our service and our breakfast buffet. We are looking forward to welcoming you another time again in our hotel. Best regards

4 out of 5
Good location. Super friendly and informative staff.

Posted by , from USA on Aug 13, 2018

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Comment from Hotel Management

Aug 17, 2018 by Amanda Zurbrügg, Front Office

Dear William, Thank you very much for being our guest and for taking the time to rate your stay with us. We are happy to hear that both our location and our service provided were to your satisfaction. We hope to get the chance to welcome you again sometime in the future and look very much forward to it! Best regards, Hotel Spalentor

5 out of 5

Great staff and good location.

Pros: Staff was wonderful (and spoke English), variety at breakfast was very good, room was clean and modern, the patio was relaxing.
Cons: We enjoyed Hotel Spalentor the way it was.
Location: Location was good. Some restaurants and shops were nearby. Most are a short distance away through charming and beautiful old city areas.
We stayed two nights at the Hotel Spalentor and had a wonderful time. Staff is very helpful, location was good to many things to see. We enjoyed the evening view of the tower from our balcony. Breakfast was plentiful and delicious.

Posted by on Jun 22, 2017

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Comment from Hotel Management

Jul 17, 2017 by Valery, Reception

first of all, we say a warm "thank you" that you have taken the time to share your impressions of the Hotel Spalentor here on Expedia. Clear and brief you have describen all the important details for an unforgettable stay and we are pleased that you have enjoyed so much your time with us.

5 out of 5

Best hotel for the money

Central location. Wonderful helpful staff nice room great breakfast Overall a real bargain in a city that has rather high prices. Best in town

Posted by on Jul 18, 2016

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Renovations + Closures

The property is closed between December 23 and January 03.

Property Features

Hotel Spalentor offers its guests a 24-hour fitness center and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Spalentor. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Basel hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 5 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Cologne - Bonn Airport (CGN) (477.4 km / 296.7 mi)
  • Train station: Basel St. Johann Station (1.6 km / 1 mi)
  • Metro station: Marktplatz Tram Stop (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Spalentor offers 40 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 72-cm LCD televisions come with digital channels and first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • First-run movies
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

The hotel hosts a free manager's reception daily.

Zum Tell (Partner) - Onsite restaurant. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 10:30 PM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

The front desk at this property is open daily from 7 AM - 10:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per night.

Pet Policy

  • Pets: CHF 15 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland). This property affirms that it adheres to the cleaning and disinfection practices of: GBAC STAR Facility Accreditation (global expert); Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global); CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC); SGS (3rd party expert - Global); Bureau Veritas (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Private entrance
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 16 for adults and CHF 8 for children (approximately)
  • Self parking fee: CHF 15 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per night (open 24 hours)
  • Pet fee: CHF 15 per pet, per stay
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Spalentor
  • Hotel Spalentor Basel
  • Spalentor
  • Spalentor Basel
  • Spalentor Hotel
  • Spalentor Hotel Basel
  • Hotel Spalentor Hotel
  • Hotel Spalentor Basel
  • Hotel Spalentor Hotel Basel

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.