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"Check out was too early. Not enough towels. Food not very good at Memories. Coupons given were not much. " More

By a verified traveler on Sun 08 Jul 2018

Hotel Description

Family-friendly 3.5-star resort with indoor pool

On lake

Within a 5-minute walk of this Collingwood resort, you'll find Lake Huron and Georgian Bay. White's Bay and Collingwood Harbour are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a marina, and 2 spa tubs are all featured at this smoke-free resort. There's fun for all ages with a waterslide and a playground, and families will appreciate the picnic area. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Free Internet, iPod docks

The 200 individually decorated guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Flat-screen TVs come with cable channels, and other amenities include microwaves and stovetops.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$184* Per night/room May 2 - May 3

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Suite, 1 King Bed with Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Living Water Resort and Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Living Water Resort and Spa

Everyone (1)
3 out of 5
Check out was too early. Not enough towels. Food not very good at Memories. Coupons given were not much.

Posted by on Jul 8, 2018

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Comment from Hotel Management

Jul 13, 2018 by Zane DeSerrano

Thank you for taking the time to leave a review on your recent stay with us. We were disappointed to hear that there were several areas of concern during your visit. We do apologize if there were not enough towels, but a call to our Front Desk asking for more would have been done right away. We do respect your personal opinion on the food, but we also receive many favourable comments on the restaurants food as well. We appreciate your feedback and thank you for your business.

About the Living Water Resort and Spa

Location 9 Harbour Street East, Collingwood, ON L9Y 5C5

Renovations + Closures

This property is closed from 23 March 2020 to 30 April 2020 (dates subject to change).

Property Features

Living Water Resort and Spa offers its guests a full-service spa, a marina, and 2 spa tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this resort measures 10000 square feet (929 square meters) and includes a conference center. An indoor pool, a fitness center, and a steam room are also featured at the family-friendly Living Water Resort and Spa. You'll have access to the indoor pool and outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 3.5-star Collingwood resort is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Ski equipment rentals
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Waterslide
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (118.1 km / 73.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Living Water Resort and Spa offers 200 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Collingwood resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Living Water Resort and Spa has a restaurant on site.

Lakeside Seafood & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf lessons on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Kayaking on site
  • Motor boating on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Rowing or canoeing on site
  • Segway rental/tour nearby
  • Fitness classes on site
  • Boat tours on site
  • Ski equipment rentals on site
  • Personal motorized watercraft on site

Spa Services

Living Shore Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Please note: The waterslide is open from 6 PM to 9 PM on Friday, and from 4 PM to 9 PM Saturday-Sunday (schedule subject to change without notice).

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Living Water Collingwood
  • Living Water Resort
  • Living Water Resort Collingwood
  • Living Water Spa Collingwood
  • Living Water Resort
  • Living Water Resort and Spa Resort
  • Living Water Resort and Spa Collingwood
  • Living Water Resort and Spa Resort Collingwood
  • Living Water Spa Collingwood
  • Living Water Resort and Spa Resort
  • Living Water Resort and Spa Collingwood
  • Living Water Resort and Spa Resort Collingwood

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

CAD 65 in Resort Credits
Book a stay in any room or rate plan and receive vouchers valid for the following resort activity credits: Toboggan rental (worth CAD 5); CAD 10 off recreation center activities; CAD 25 off next stay, CAD 10 off dining at Memories Restaurant, located at Cranberry Resort; CAD 5 off breakfast at the Courtyard Bistro, located at Cranberry Resort; CAD 10 off spa services (appointment required).


Full details at check-in. Vouchers are received upon check-in and are valid for 1 year during seasonal operation hours. Other restrictions may apply.

url importing https://www.travelocity.com/Barrie---Orillia-Hotels-Living-Water-Resort-and-Spa.h6986293-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.