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Hotel Dann Carlton Bucaramanga

4.0 star property
4-star spa hotel near La Flora Ecological Park

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Photo gallery for Hotel Dann Carlton Bucaramanga

Indoor spa tub
Property video
Indoor spa tub
Couples treatment rooms, sauna, hot tub, steam room, body treatments
2 restaurants; breakfast, lunch, and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Calle 47 No 28-83, Bucaramanga, Santander, 680003
  • Place, San Pio Park
    ‪2 min walk‬
  • Place, Las Palmas Park
    ‪2 min walk‬
  • Place, Cabecera Shopping Mall
    ‪6 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed with Sofa Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed with Sofa Bed

  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed with Sofa Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed with Sofa Bed

  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 358 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(20 reviews)
  • City view
  • 466 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 416 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Two Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Two Double Room

  • Sleeps 5
  • Free WiFi

About the neighborhood

Bucaramanga

City center stay.Your stay at this Sotomayor hotel places you within 3 miles (5 km) of La Flora Ecological Park and Provincial Viaduct. Eloy Valenzuela Botanical Garden is within 6 miles (10 km) and Eco Park Hill of the Blessed Sacrament is within 9 miles (15 km).

What's nearby

  • San Pio Park - 2 min walk - 0.1 miles
  • Las Palmas Park - 2 min walk - 0.1 miles
  • Cabecera Shopping Mall - 6 min walk - 0.4 miles
  • La Flora Ecological Park - 10 min walk - 0.6 miles
  • Cacique Shopping Mall - 4 min drive - 2.0 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪LibarDog - ‬3 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Panaderia Trillos - ‬2 min walk
  • ‪Forty four street - ‬4 min walk
  • ‪El Barril - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

4-star spa hotel near La Flora Ecological Park
Hotel Dann Carlton Bucaramanga offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5264 square feet (489 square meters) and includes a conference center. A fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly Hotel Dann Carlton Bucaramanga. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Bucaramanga hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 5264 sq ft of conference space
  • 489 sq m of conference space
  • Built in 1996
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Bucaramanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Late check-out subject to availability

Late check-out fee: COP 190000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 142800 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests traveling with pets must present their pet's current vaccination record.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dann Carlton Bucaramanga

Hotel Dann Bucaramanga

Hotel Dann Carlton Bucaramanga

Frequently asked questions

How close is Hotel Dann Carlton Bucaramanga to the airport?

Hotel Dann Carlton Bucaramanga is 11.7 mi (48-min drive) away from the Bucaramanga (BGA-Palonegro Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Dann Carlton Bucaramanga?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on May 31, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Dann Carlton Bucaramanga have an airport shuttle?

Hotel Dann Carlton Bucaramanga offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of COP 60000 per vehicle.

Does Hotel Dann Carlton Bucaramanga offer free breakfast?

Hotel Dann Carlton Bucaramanga offers free full breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Dann Carlton Bucaramanga?

No, there is no casino at this hotel.

What time is check-in at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Dann Carlton Bucaramanga?

This hotel offers free self parking.

Does Hotel Dann Carlton Bucaramanga have a pool?

Hotel Dann Carlton Bucaramanga features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Hotel Dann Carlton Bucaramanga have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, a poolside location, and pool views.

Does Hotel Dann Carlton Bucaramanga have a spa?

Pamper yourself with a day at Elixia Spa, where you can enjoy massages, body treatments, and hydrotherapy.

How close is Hotel Dann Carlton Bucaramanga to downtown Bucaramanga?

Hotel Dann Carlton Bucaramanga is 0.9 mi away from Bucaramanga.

Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1000 reviews
Rating 8 - Good. 146 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

ADRIAN, Linares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, staff were helpful. Breakfast was just OK, a little less than average quality, the breakfast staff was not as nice as the staff in the rest of the hotel. They seemed tense, maybe the restaurant supervisor is too strict and it reflects on the staff attitude.
Stayed 2 nights in May 2026

10/10 Excellent

Luis

Stayed 3 nights in Feb 2026

10/10 Excellent

Marino

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the Dan Hotel! The staff were very professional, the service was excellent, and the room was spotless. We really enjoyed the delicious food and had a great time overall. We definitely recommend it and would love to come back!
Stayed 2 nights in Feb 2026

10/10 Excellent

Mikos

Liked: Cleanliness, staff & service
Great location, very safe city, nice bed, wonderful cleaning staff
Stayed 12 nights in Feb 2026

10/10 Excellent

Yusef

Liked: Cleanliness, staff & service, amenities
Perfect location
Stayed 3 nights in Jan 2026

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
The room was nicely fitted and comfortable. The staff took gteat care of our ever request.
Stayed 4 nights in Feb 2026

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities
All was perfect to finish the holiday in Colombia! The restaurant on the roof was very good, and breakfast was excellent, with a great choice of food. The swimming pool before a long flight home was spectacular
Stayed 1 night in Feb 2026

8/10 Good

Dillon

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were very friendly and welcoming. Beautiful property in a great part of the city. Breakfast was nice also. Only downsides were the bathroom had some dirty marks on the floor near the toilet and we found a bug in the side table
Stayed 2 nights in Feb 2026

10/10 Excellent

robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed for 2 night staff very friendly and helpful we enjoyed our complimentary breakfast food was excellent and good variety we also enjoyed dinner food was fantastic and service was excellent I would highly recommend this hotel 😀
Stayed 2 nights in Feb 2026

10/10 Excellent

Yolanda

Stayed 7 nights in Jan 2026

10/10 Excellent

Alvaro, Upland

Stayed 1 night in Jan 2026

8/10 Good

Thomson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but clean and well kept. Everything you need for a fun stay in Bucaramanga.
Stayed 3 nights in Jan 2026

6/10 Okay

Jhonny

Liked: Cleanliness, staff & service, amenities
The room was so clean and the staff was friendly and welcoming. On the other hand, the restaurant’s staff needs improvement in guest service. The service was too slow, which negatively affected the overall experience.
Stayed 13 nights in Jan 2026

10/10 Excellent

carolina

Liked: Cleanliness, property conditions & facilities
The breakfast was amazing. Room was large and clean. Front desk was excellent
Stayed 4 nights in Jan 2026

10/10 Excellent

Thomson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well located and helpful staff. All you need a for a nice stay
Stayed 1 night in Jan 2026

10/10 Excellent

CHARLES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed many times but this time with family, with two rooms, always excellent service, rooms spacious, very comfortable, clean, Breakfast excellent, served on rooftop bar/pool lovely views of city, pool also great for family. Parking also available and free.
Stayed 2 nights in Jan 2026

6/10 Okay

Gloria

Stayed 2 nights in Jan 2026

2/10 Terrible

Diego m

Disliked: Cleanliness, staff & service, amenities
Por qué me está cobrando el IVA ?
Stayed 2 nights in Jan 2026

10/10 Excellent

Claudia P

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent. The room was super clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Luxurious, nice staff, clean, great food
Stayed 2 nights in Jan 2026

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean. Wonderful service. Excellent breakfast. Will stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
I stayed for a few days until Christmas Day. Amazing and very attentive staff, our room was impeccable, breakfast was excellent. Great location, walkable and nice area. Loved it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely rooms, and a rooftop pool. What more do you want?
Stayed 1 night in Dec 2025

6/10 Okay

Diego

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025