Many stores, cafes, restaurants were close by. Metro was on opposite end of street, very close. About 13 minutes to La Sagrada Familia. Rooms were quiet, housekeeping did an excellent job and were friendly and helpful. Front desk staff, Claudia, needs work and review on public relations and hospitality. It was unfortunate that she was the first person who greeted me at the hotel on 10 December. When I asked if there were restaurants nearby, she said “yes, there’s Italian, Chinese, etc.” but never told me their locations nor made any suggestions. I was truly too exhausted to continue that topic (just got off a 9 hour red-eye flight). I told her I wanted to attend mass (because it was Sunday), she said, “you have to look in Google because I don’t go to church”. I’ve done extensive travel in my life and have never heard these responses from any hotel staff, most especially the front desk staff. Nonetheless, the rest of the front desk staff, namely Marc, Pau and Camilo were hospitable and always willing to help. Whenever I needed directions, they printed maps and made sure I clearly understood their directions. Marc, Pau and Camilo compensated for the lack of warmth and hospitality that I needed upon my arrival.