Ignacio, at the front desk, was the most welcoming, informative, and friendly host throughout our stay. He suggested where to visit in Barcelona and Madrid (or next stop) with super helpful tips, hailed a taxi for us, and ensured we had a wonderful time! Excellent customer service!! Our room itself was spectacular with a view of Barcelona, an outdoor bed, lounge chairs, and pool. Definitely worth the extra cost for the luxury experience. Free breakfast was super convenient as well! Highly recommend.