Skip to main content
Beginning of main content

Enter dates to see availability

Select your room to view prices

Deluxe Room, 1 King Bed, View (Town View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$86* Per night/room Aug 17 - Aug 18

Deluxe Room, 2 Twin Beds, View (Town View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, View (Town View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

5-star ski-in/ski-out hotel near Bansko Ski Resort

In Bansko

Stay at this Bansko hotel and you'll be within half a mile (1 km) of Bansko Ski Resort and 9 miles (15 km) of Dobrinishte Ski Resort.

Poolside dining

This smoke-free hotel features ski-in/ski-out access, a full-service spa, and 3 restaurants. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 2 outdoor pools and perks like free buffet breakfast and free WiFi.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 123 guestrooms also offer free WiFi and balconies. LCD TVs come with cable channels, and other amenities include 24-hour room service and minibars.

About the Kempinski Hotel Grand Arena

Location Pirin Street 96, Bansko, 2770

Property Features

As a guest of Kempinski Hotel Grand Arena, you'll find a full-service spa, 2 outdoor swimming pools, and 3 indoor swimming pools along with an outdoor tennis court and ski-in/ski-out access. There are 3 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is available. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the luxury Kempinski Hotel Grand Arena. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Bansko hotel is smoke free.

  • 123 guestrooms or units
  • 5 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sofia Airport (SOF) (171.2 km / 106.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kempinski Hotel Grand Arena offers 123 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Gallery Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Come Prima Restaurant - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sushi Bar and Teppanyaki - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools and 3 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling on site
  • Safari nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Snowshoeing nearby
  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Downhill skiing on site

Spa Services

Kempinski The SPA has 12 treatment rooms. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per stay.
  • Cribs (infant beds) are available for EUR 20.0 per stay.

Pet Policy

  • Pets: EUR 20 per pet, per night, plus a one-time cleaning fee of EUR 25
  • Maximum 1 per room (weight limit: 22 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: EUR 0.67 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 160 per person (one-way)
  • Self parking fee: EUR 5 per day
  • Valet parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Rollaway bed fee: EUR 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arena Grand Hotel
  • Grand Arena Hotel
  • Grand Hotel Arena
  • Hotel Grand Arena
  • Kempinski Grand Arena
  • Kempinski Grand Arena Bansko
  • Kempinski Grand Arena Hotel
  • Kempinski Grand Hotel Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena Bansko
  • Kempinski Hotel Bansko
  • Kempinski Resort Grand Arena
  • Kempinski Grand Arena Bansko
  • Kempinski Hotel Grand Arena Hotel
  • Kempinski Hotel Grand Arena Bansko
  • Kempinski Hotel Grand Arena Hotel Bansko

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Bansko-Hotels-Kempinski-Hotel-Grand-Arena.h1192080-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bansko-Hotels-Kempinski-Hotel-Grand-Arena.h1192080-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Bansko-Hotels-Kempinski-Hotel-Grand-Arena.h1192080-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.