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Courtyard By Marriott Sugar Mountain Banner Elk

Property class: 3
3-star hotel near Sugar Mountain Resort

Choose dates to view prices

Photo gallery for Courtyard By Marriott Sugar Mountain Banner Elk

A modern lounge area with seating arrangements, a bar, and a television screen.
A multi-story hotel with a flat roof, a covered entrance, and a parking lot.
A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.
A compact kitchenette with a microwave, coffee maker, and a small refrigerator.
An outdoor patio with wicker furniture, a central fire feature, and a building with multiple windows and a brick facade in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3988 NC 105 Hwy, Sugar Mountain, NC, 28604
  • Place, Grandfather Mountain State Park
    ‪2 min walk‬
  • Place, Linville River
    ‪5 min walk‬
  • Place, Watauga River
    ‪6 min walk‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, a desk, a lamp, and a window with curtains.

Executive Room, 1 King Bed with Sofa bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, bedside tables, a chair, and a wardrobe.

Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible)

A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Banner Elk

In Banner Elk .Within a 10-minute walk of the hotel, you'll find Grandfather Mountain State Park and Linville River. Also, Watauga River is within half a mile (1 km) and Sugar Creek Gem Mine is within 2 miles (3 km).

What's nearby

  • Grandfather Mountain State Park - 2 min walk - 0.1 miles
  • Linville River - 5 min walk - 0.3 miles
  • Watauga River - 6 min walk - 0.4 miles
  • Sugar Mountain Resort - 4 min drive - 1.9 miles
  • Grandfather Mountain - 14 min drive - 9.1 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 89 min drive

Restaurants

  • ‪Mountain Dog Coffee - ‬8 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Town Tavern of Banner Elk - ‬10 min drive
  • ‪Blink Elk Tap Room - ‬9 min drive
  • ‪Banner Elk Cafe - ‬9 min drive

About this property

Courtyard By Marriott Sugar Mountain Banner Elk

3-star hotel near Sugar Mountain Resort
Courtyard By Marriott Sugar Mountain Banner Elk offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Courtyard By Marriott Sugar Mountain Banner Elk also features laundry facilities and an elevator. Self parking is free.

This 3-star Banner Elk hotel is smoke free.

  • 118 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Courtyard By Marriott Sugar Mountain Banner Elk offers 118 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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4.2 out of 5, Very good, 1,011 reviews
$91 nightly
The price is $103
Nov 10 - Nov 11
Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

Frequently asked questions

How close is Courtyard By Marriott Sugar Mountain Banner Elk to the airport?

Courtyard By Marriott Sugar Mountain Banner Elk is 61.7 mi (89-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Courtyard By Marriott Sugar Mountain Banner Elk?

As of Oct 12, 2026, prices found for a 1-night stay for 2 adults at Courtyard By Marriott Sugar Mountain Banner Elk on Nov 3, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard By Marriott Sugar Mountain Banner Elk have an airport shuttle?

Airport shuttle services are not available at Courtyard By Marriott Sugar Mountain Banner Elk.

Does Courtyard By Marriott Sugar Mountain Banner Elk offer free breakfast?

Free breakfast isn’t offered at Courtyard By Marriott Sugar Mountain Banner Elk, but cooked-to-order breakfast is offered for a fee of between USD 10 and 15 for adults, USD 10 and 15 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Courtyard By Marriott Sugar Mountain Banner Elk?

No, there is no casino at this hotel.

What time is check-in at Courtyard By Marriott Sugar Mountain Banner Elk?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Courtyard By Marriott Sugar Mountain Banner Elk?

This hotel offers free self parking.

Does Courtyard By Marriott Sugar Mountain Banner Elk have a pool?

Courtyard By Marriott Sugar Mountain Banner Elk features an indoor pool.

Does Courtyard By Marriott Sugar Mountain Banner Elk have a restaurant?

Yes, there is a restaurant on site.

Does Courtyard By Marriott Sugar Mountain Banner Elk have a spa?

There are no spa services available at this hotel.

How close is Courtyard By Marriott Sugar Mountain Banner Elk to downtown Banner Elk?

Courtyard By Marriott Sugar Mountain Banner Elk is 1.5 mi away from Sugar Mountain.

Courtyard By Marriott Sugar Mountain Banner Elk Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 86 reviews
Rating 8 - Good. 13 out of 86 reviews
Rating 6 - Okay. 6 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staffhelpfulparking was adequatesome shops nearby
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new hotel with helpful staff. Rooms are clean and spacious.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly, nice place.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean, and everything was great!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very clean and comfortable, super modern and great decor! Loved our stay so much. We travel to this area a lot and it will be perfect for upcoming trips - especially in the winter time as they’re super close to the mountains, have ski lockers, an indoor pool, and great restaurant on site!!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place..friendly!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and well situated hotel. Close to everything we needed. Staff were so helpful. The outdoor patio was a wonderful treat to sit out in the evening.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff & I really appreciated the manager & front desk staff helping me take my bags up when they couldn’t locate the cart.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for adding a water bottle refill station! Very comfortable stay and the food was really great, thanks
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pretty sure this is the newest building in Banner Elk. Very clean and the staff were all wonderful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, safe, easy parking, friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included with the hotel expense would have been a plus
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down the best Courtyard Marriott I have ever stayed at!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest Courtyard I have ever visited. They have a friendly staff and wonderful food and beverages. The hotel is immaculate and has a wonderful outdoor porch.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice new hotel, staff was very friendly. However these large corporate hotel chain's have gotten super cheap. There's no complementary coffee in the lobby and no coffee machine in the rooms only a little Starbucks bistro that charges $8 for an espresso drink. Pretty ridiculous.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall the hotel was great. Location was is perfect for visiting grandfather mountain. Room was very nice. Conveniently located next to a grocery store. I encountered one issue concerning breakfast as I was erroneously charged for an “included” breakfast. Thankfully Expedia is reimbursing me for those charges. At check in I was told I did not have the included breakfast with my room package. The next morning I was told by a different front desk person there would NOT be any charge, so we ate breakfast and checked out. A couple days later card hit for the breakfast charge.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved 4 nights to attend Scottish Highland games.After leaving elevator on 2nd floor along the corridor witnesses couple of house keeping carts left off by the walls loaded with dirty towels,sheets,sleeping pillows fell onto the dirty carpets.We were shocked because we might sleep on 1 of them later ,room, bathroom were dirty carpet was not vacuumed .Called the manager to learn why everything were in a mess Answer was disappointing, he was defending house keeping employee shortage, rooms can only be cleaned if we ask to for every day.How can you run a hotel with insufficient staff.But still charge the full price for the rooms.Expedia did not advertise about housekeeping in Marriott hotels but hotel still ask full price.Why should me everyday go to front desk to ask room to be cleaned, garbage can emptied,new towels given or for a new soap Came to belief Marriott hotels in financial trouble.Because very similar condition 4 days later in Chattanooga TN Fairfield inn Suites by Marriott,this time additional rude angry nervous front desk employee No house keeping every day too mushy smell in rooms,fitly corridors left off house keeping carts piled with dirty sheets pillows towels even close to front desk Those could not be a coincidence 2 Marriott 2 different state. This time we could not stand it despite our 3 days paid early in the morning left the hotel next day.No more Marriott hotels
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at the Courtyard Marriott in Banner Elk while taking my son to his new student orientation at Lees-McRae College, and we had a wonderful experience. Sam at the front desk was absolutely amazing—so sweet, welcoming, and accommodating. She made us feel right at home from the moment we arrived. The room was clean, comfortable, and inviting, and the bed was incredibly comfortable—we slept great! After a busy and exciting day on campus, it was the perfect place to unwind and recharge. We truly enjoyed our stay and will definitely choose this hotel again when visiting Banner Elk. Thank you, Sam, for your outstanding hospitality!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at front desk must have been new and having some difficulty getting us checked in. There should be extra people there to help in cases like this. People were lined up and waited quite a long amount of time. She was extrememly friendly and apologetic, but could have used some help I think.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff and very clean facilities with great amenities. The indoor pool was a huge hit with the kids, making it perfect for families. Plus, having a Lowe’s supermarket right next door is incredibly convenient!
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed four nights and did not get one good nights sleep. They control (override) the room temperature at night and would wake up hot at 1-2 every morning. I’m sure they save energy but it is not good for getting me to be a repeat customer.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new facility that is well laid out and beautifully designed
Stayed 1 night in May 2026
Verified review

8/10 Good

Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Stayed 1 night in Jun 2026

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