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Novotel Bangkok Platinum

5.0 star property
5-star luxury hotel near Pratunam Market, connected to a shopping center

Choose dates to view prices

Photo gallery for Novotel Bangkok Platinum

Exterior
Garden
Executive Suite, 1 King Bed | View from room
Exterior
Outdoor pool

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪2 min walk‬
  • Platinum Fashion Mall
    ‪2 min walk‬
  • CentralWorld Shopping Complex
    ‪9 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | City view

Standard Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, Park View

1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 2 Twin Beds, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 603 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Park View (Lounge Access)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Bangkok

Bangkok City Centre stay.A stay at this Bangkok City Centre hotel places you steps from Platinum Fashion Mall and a 5-minute walk from Pratunam Market. Erawan Shrine and CentralWorld Shopping Complex are also within half a mile (1 km).

What's nearby

  • Pratunam Market - 2 min walk - 0.1 miles
  • Platinum Fashion Mall - 2 min walk - 0.1 miles
  • Erawan Shrine - 9 min walk - 0.5 miles
  • CentralWorld Shopping Complex - 9 min walk - 0.5 miles
  • Siam Paragon Mall - 12 min walk - 0.7 miles

Getting around

  • Ratchaprarop Station - 7 min walk
  • Bangkok Makkasan Station - 14 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 35 min drive

Restaurants

  • ‪สตาร์บัคส์ - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪ยำแซ่บ - ‬1 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪สตาร์บัคส์ - ‬2 min walk

About this property

Novotel Bangkok Platinum

5-star luxury hotel near Pratunam Market, connected to a shopping center
Novotel Bangkok Platinum offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Novotel Bangkok Platinum. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 1 building
  • 288 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Meeting rooms
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Novotel Bangkok Platinum offers 288 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai

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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bangkok Platinum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Frequently asked questions

How close is Novotel Bangkok Platinum to the airport?

Novotel Bangkok Platinum is 15.2 mi (32-min drive) away from the Don Mueang Intl. Airport (DMK) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Bangkok Platinum?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Novotel Bangkok Platinum on Aug 20, 2025 start from $141.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Bangkok Platinum have an airport shuttle?

Airport shuttle services are not available at Novotel Bangkok Platinum.

Does Novotel Bangkok Platinum offer free breakfast?

Free breakfast isn’t provided at Novotel Bangkok Platinum, but buffet breakfast is offered for a fee of THB 420 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Novotel Bangkok Platinum?

No, there is no casino at this hotel.

What time is check-in at Novotel Bangkok Platinum?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Novotel Bangkok Platinum?

This hotel offers free self parking.

Does Novotel Bangkok Platinum have a pool?

Novotel Bangkok Platinum features an outdoor pool and a children's pool.

Does Novotel Bangkok Platinum have a restaurant?

There are 2 onsite restaurants, offering options like Thai cuisine and a poolside location.

Does Novotel Bangkok Platinum have a spa?

This hotel has a spa, which features Thai massages.

How close is Novotel Bangkok Platinum to downtown Bangkok?

Novotel Bangkok Platinum is 0.3 mi away from Bangkok.

Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1005 reviews
Rating 8 - Good. 325 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinent
Stayed 4 nights in Apr 2025

10/10 Excellent

SHIRRINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located with easy access to everything, which made getting around very convenient. While the hotel itself was perfect—clean, comfortable, and beautifully maintained—I do think a few areas could be improved. It would be more convenient to have basic toiletries like a shower cap and toothbrush already in the room, rather than having to call and request them. The malls nearby weren’t particularly impressive, and the area can feel a bit unsafe in the evenings if you're alone. The staff were friendly, though we didn’t have much interaction aside from check-in and at the restaurants. Overall, a very good stay and the hotel itself was faultless.
Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Stayed 6 nights in Apr 2025

10/10 Excellent

SUAN CHEOK

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

4/10 Poor

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here. We returned for a reason because we enjoyed the hotel and the employees. We paid for the room on Expedia and when we checked in they told us that everything was paid only needed one thousand baht per night for deposit. To my surprise checking my credit card balance I was charged for the room again for 36,000 Baht I told them that they charged me twice they acknowledged that they overcharged me and they would refund my money. Today at checkout still not refunded they stated that it would be 2 weeks atleast to get refunded This is not acceptable and now charged for foreign transaction and interest on my account this should not happen to be charged again for the room I am very disappointed in this matter.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

NARESH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

ZIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bangkok Trip

The hotel has a great location and is easily accessible to explore the Pratunam area, Big C, and Central World. Overall, it's an excellent location with great service. One area for improvement: the hotel should give advance notice to guests about Songran private pool parties, rather than informing them only at the entrance when guests come down for a swim. That said, the event organizer was kind enough to allow my baby to use the children's pool, which we truly appreciated.
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Good location, linked to mall and very near to main shopping area. Friendly staffs and comfortable bed. The hotel spa (Let's Relax) provides good massage service with reasonable price, much better than the road side massage shop.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Its family friendly. But maybe for 4 or 5 and above. Hotel is comfortable. Room was make up everyday. Gotten the daily breakfast at quite reasonable price. Breakfast is settled before every daily activities planned. So its quite convenient However, our shower area, the rain shower head seems quite old and dirty to use. Overall still great experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Ong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly and helpful staff. Serve good breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Ong

Stayed 3 nights in Mar 2025

8/10 Good

Nitin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Jacqueline

Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great buffet breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Siew Eng

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and easy access to amenities
Stayed 3 nights in Mar 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities
This is a great, conveniently located hotel in the Siam region of Bangkok. Two BTS stations are close by, making it easy to get around the city. Central World shopping centre is a few minutes walk away. This is a fantastic shopping centre with an array of shops and places to eat. The hotel itself is good and has a great rooftop bar. The hotel is a 4 star hotel, I would say the room I had wasn't the best 4 star hotel room I've ever had. But then for the price, I was particularly bothered and I was out every day exploring.
Stayed 3 nights in Mar 2025

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Infested with mosquitoes
Stayed 3 nights in Mar 2025

10/10 Excellent

BOON HOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good to stay on

Very comfortable hotel and nice service!
Stayed 8 nights in Feb 2025