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Novotel Bangkok Platinum

5.0 star property
5-star luxury hotel near Pratunam Market, connected to a shopping center

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Photo gallery for Novotel Bangkok Platinum

Exterior
Exterior
Outdoor pool
Garden
Executive Suite, 1 King Bed | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪2 min walk‬
  • Platinum Fashion Mall
    ‪2 min walk‬
  • CentralWorld Shopping Complex
    ‪9 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | City view

Standard Room, 1 King Bed

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, Park View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 2 Twin Beds, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed

  • 603 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 King Bed, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Park View (Lounge Access)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Twin Beds, Park View (Lounge Access)

  • 301 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Park View (Lounge Access)

  • 301 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Bangkok

Bangkok City Centre stay.A stay at this Bangkok City Centre hotel places you steps from Platinum Fashion Mall and a 5-minute walk from Pratunam Market. Erawan Shrine and CentralWorld Shopping Complex are also within half a mile (1 km).

What's nearby

  • Pratunam Market - 2 min walk - 0.1 miles
  • Platinum Fashion Mall - 2 min walk - 0.1 miles
  • Erawan Shrine - 9 min walk - 0.5 miles
  • CentralWorld Shopping Complex - 9 min walk - 0.5 miles
  • Siam Paragon Mall - 12 min walk - 0.7 miles

Getting around

  • Ratchaprarop Station - 7 min walk
  • Bangkok Makkasan Station - 14 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 35 min drive

Restaurants

  • ‪สตาร์บัคส์ - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪ยำแซ่บ - ‬1 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪สตาร์บัคส์ - ‬2 min walk

About this property

Novotel Bangkok Platinum

5-star luxury hotel near Pratunam Market, connected to a shopping center
Novotel Bangkok Platinum offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Novotel Bangkok Platinum. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

  • 1 building
  • 288 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Meeting rooms
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Novotel Bangkok Platinum offers 288 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai

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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bangkok Platinum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Frequently asked questions

How close is Novotel Bangkok Platinum to the airport?

Novotel Bangkok Platinum is 15.2 mi (32-min drive) away from the Don Mueang Intl. Airport (DMK) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Bangkok Platinum?

As of Jun 14, 2025, prices found for a 1-night stay for 2 adults at Novotel Bangkok Platinum on Jul 11, 2025 start from $124.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Bangkok Platinum have an airport shuttle?

Airport shuttle services are not available at Novotel Bangkok Platinum.

Does Novotel Bangkok Platinum offer free breakfast?

Free breakfast isn’t provided at Novotel Bangkok Platinum, but buffet breakfast is offered for a fee of THB 420 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Novotel Bangkok Platinum?

No, there is no casino at this hotel.

What time is check-in at Novotel Bangkok Platinum?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Novotel Bangkok Platinum?

This hotel offers free self parking.

Does Novotel Bangkok Platinum have a pool?

Novotel Bangkok Platinum features an outdoor pool and a children's pool.

Does Novotel Bangkok Platinum have a restaurant?

There are 2 onsite restaurants, offering options like Thai cuisine and a poolside location.

Does Novotel Bangkok Platinum have a spa?

This hotel has a spa, which features Thai massages.

How close is Novotel Bangkok Platinum to downtown Bangkok?

Novotel Bangkok Platinum is 0.3 mi away from Bangkok.

Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Infested with mosquitoes
Stayed 3 nights in Mar 2025

10/10 Excellent

BOON HOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good to stay on

Very comfortable hotel and nice service!
Stayed 8 nights in Feb 2025

8/10 Good

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

6/10 Okay

Nashila

Traveled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

kongkay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 3 nights in Feb 2025

8/10 Good

Iesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good property with very nice location, everything close to you, shopping malls, supermarkets, restaurants,...
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Awesome
Stayed 3 nights in Feb 2025

8/10 Good

KAVITA

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the stay. Hotel is centrally located amonst the shopping belts of Bkk.
Stayed 4 nights in Jan 2025

4/10 Poor

Winnie

Traveled with family
Disliked: Staff & service

Service getting worse and worse

We have been here 4-5 times now. This time we stayed for 12 nights. The customer service is getting worse and worse. Housekeeping grumpy when you ask for anything. Staff constantly on their phones and cranky when u interupt them. The only reason why we stay there is the location.. its central to everything and walking distance to the malls lile Big C, Central World, platinum mall and all the little food streets and massages. Breakfast they have a big range of food but they are all leftovers from previous day and definitely not fresh. The cakes, muffins, crossants are all from the day before as u can taste the staleness. The only consistent fresh food is the noodle station and the eggs station. We wont be staying here on our next trip to Bangkok.
Stayed 11 nights in Jan 2025

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience n safe n clean n friendly staff n room services
Stayed 3 nights in Jan 2025

10/10 Excellent

SIRAZUM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay , specially the breakfast buffet
Stayed 1 night in Jan 2025

2/10 Terrible

Sonal

Stayed 2 nights in Jan 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ethan

Stayed 4 nights in Sep 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Prissilla

Stayed 3 nights in Jan 2025

6/10 Okay

Youyi

Traveled with family
Stayed 4 nights in total. Location wise is good. The hotel is right beside the popular Platinum Mall, excellent for shopping. There are also good amount of street stalls around this area. 10-15 mins walk to Big C and Central World mall. Hotel condition is quite poor, as it is an aged hotel. Booked 3 rooms in total. One of the room had a leaking tap at the basin causing the vanity area to be wet all the time. Water also leaked to the floor. Water heater was inconsistent and cold some of the time, eapecially during the evening. The other room had air conditioning where the temp cannot be adjusted, making it extremely cold everytime it is on. Bed was soft and shaky. Room took quite long to clean. Breakfast buffet was enjoyable and has a good selection.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jolynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Ivan, New Albany

Liked: Cleanliness, staff & service
8/10 good
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Mark

Stayed 1 night in Dec 2024