4/10 Poor
Verified traveler
Apr 23, 2025
Disliked: Property conditions & facilities, room comfort
Air Conditioning Issue Ruined My Stay
This hotel seriously needs to reconsider its air conditioning policy. Guests are not allowed to adjust the room temperature themselves. everything is locked and pre-set. That might seem like a small detail, but for me, it ruined my entire trip.
Cold air blew directly onto the bed all night, and I ended up seriously sick — with a chest infection that lasted beyond my trip.
I tried to endure it, not wanting to be a difficult guest. But in the end, I had no choice but to ask staff for help. They kindly sent a technician, but by then the damage had already been done.
the water system in the bathroom on the 12th floor was awful. The temperature was unstable, swinging from freezing to scalding without warning. the water pressure even became dangerously high.
The room I stayed in was next to a water pump system. At 3 a.m., I was suddenly woken up by a loud noise when someone in a nearby room used water, causing the pump to activate. It was a very unpleasant disturbance.
Everything in the room looked outdated. The wardrobe didn’t close properly, so the internal light stayed on all the time. The lighting in the room was also dim, making the entire space feel gloomy.
The only positive side of the stay was the staff – they were all friendly, helpful, and provided excellent service. Sadly, that wasn’t enough to make up for the rest of the experience. I don’t think I’ll be returning to this hotel again.
Verified traveler
Stayed 7 nights in Apr 2025
