6/10 Okay
Oren A., Ljubljana, Slovenia
Dec 7, 2023
Liked: Cleanliness
Would not stay again
The apartment they assigned us was not the apartment in the listing. Instead of the lovely condo from the pictures we got a much less attractive condo. Instead of the pretty dining table with 4 chairs there was a tiny, cheap table with 2 chairs stuck in the corner. The couch was small and covered with a bed sheet. In the place where the dining table was supposed to be there were two mattresses leaned on the wall. Rhe floors are in quite bad condition. The TV is small and not a smart TV. The bathrooms were fairly clean but there is mold collecting around the showers and corners. The beds were clean, good linen, good pillows, but the matresses were very hard.
We were very dissapointed with the condo and complained, so they brought us 2 extra chairs (I do not know how they suppose a family of 3 will dine with only 2 chairs). They also offered us a one time free cleaning service. If you stay for 1 week like we did we would expect a change of towels and a clean at least once during the stay anyway.
Overall the communication was good. The girl was very quick to reply and very kind.
The whole condominium appears to be operating as a hotel. There are many people coming and leaving with suitcases all day long, at all hours. All foreigners. But there are signs everywhere that daily and weekly rentals are strictly forbidden. We didn't mind, but some people might mind breaking the law.
The location is not very convenient. It is right next to a huge highway with heavy traffic. Taxi needed
Oren A.
Stayed 7 nights in Nov 2023