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Hotel Description

3.5-star beachfront hotel with 2 restaurants

On the beach

At this Bandar Penawar hotel, you'll be within 6 miles (10 km) of Desaru Ostrich Farm and 12 miles (20 km) of Desaru Coast Adventure Waterpark. The ELS Club Desaru Coast - Ocean Course is within 12 miles (20 km) and Desaru Fruit Farm is within 20 miles (32 km).

Poolside dining

A private beach, 2 restaurants, and an outdoor pool are all featured at this hotel. Bring the family and enjoy the children's club, children's pool, and waterslide. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Free WiFi, balconies

The 251 soundproofed guestrooms offer free WiFi and room service. Other amenities include balconies, hydromassage showerheads, and LED TVs with satellite channels.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$66* Per night/room Oct 8 - Oct 9

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Family with Land Sports Activities

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin with Land Sports Activities

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at Amerald Resort Hotel Desaru like an outdoor pool, a children's pool, and a fitness center. Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Bandar Penawar hotel.

  • 1 building
  • 251 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2018
  • Continental breakfast (free)
  • Bar or lounge
  • Deli
  • Kid's club (surcharge)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, ferry terminal shuttle, and theme park shuttle
  • Parking: Free self parking

Room Amenities

Amerald Resort Hotel Desaru offers 251 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 42-inch LED televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Electric kettle
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.

Ruby Coffee House - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Amerald SeafoodRestaurant - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Friendship Bar - This bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a waterslide, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Rock climbing on site
  • Beach volleyball on site
  • Archery on site
  • Ropes course on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Deposit is payable by bank transfer and is due within 7 days of booking the reservation.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MYR 100.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Union Pay, and cash

Parties and events are allowed on site

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, and cash. Parties and events are allowed on site. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

  • Car recommended
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • amerald resort hotel Bandar Penawar
  • amerald Bandar Penawar
  • amerald
  • Amerald Desaru Bandar Penawar
  • Amerald Resort Hotel Desaru Hotel
  • Amerald Resort Hotel Desaru Bandar Penawar
  • Amerald Resort Hotel Desaru Hotel Bandar Penawar

You should know

  • Amerald Resort Hotel Desaru offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.