2/10 Terrible
Jess
Traveled with partner
Jan 6, 2026
This is not a 4 star hotel by a long stretch. The price we paid for one night was not worth the expectation we were hoping for. Our room had food stuck in the head board of the beds which obviously kids had stuck in there. The maid clearly missed that so it grossed me out what else they could possibly miss when cleaning the rooms. The jets in the bath tub didnt work which was a huge disappointment since we had problems at the pool and booking the spa. All we wanted was to relax after a full day being on the mountain and we ended being more frustrated and drained than ever.
The ad booking this hotel in the first place was very misleading. We thought paying the price we paid we would have access to the spa. No where when booking the room did it disclose the spa wasnt included but the description of the rooms made it seem like it was. We tried booking the spa (btw $70 per person for a 35 minute hydrotherapy session which is insane) and we kept being left on a answering machine and never got a phone call or email back to reserve. We gave up trying the spa and tried the pool instead. The pool seemed like it had more people than it could handle. When we tried to relax in the hottub, parents allowed there kids to splash and disturb other guests who were also trying to relax. Once confronted, they tried pulling off they couldnt understand English and kept letting their kids disrupt other guests. We didnt enjoy our stay at all and would not recommend.
Jess
Stayed 1 night in Jan 2026





















