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Best Western Plus Hill House

2.5-star property
700 Truxtun Ave, Bakersfield, CA 1-855-201-7819

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4.3 out of 5
Very good!
See all 8 Travelocity Reviews

"The restaurant was horrible. Friendly service but the food itself was NOT good. " More

By a verified traveler on Mon 16 Dec 2019

Points Of Interest

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Hotel Description

Hotel near Mechanics Bank Arena in Bakersfield

City center stay

Within a 10-minute walk of this Downtown hotel, you'll find Mechanics Bank Arena and Bakersfield Museum of Art. Also, McMurtrey Aquatic Center is within half a mile (1 km) and Buena Vista Museum of Natural History & Science is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Free WiFi, MP3 docks

Offering conveniences like refrigerators and coffee/tea makers, the 97 guestrooms also have free WiFi and MP3 docks. Other amenities include cable TV, room service, and free newspapers.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Hill House ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hill House

Everyone (6) Family (1)
4 out of 5

Posted by on Jan 25, 2020

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Comment from Hotel Management

Feb 14, 2020 by Hotel Manager.

Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager.

5 out of 5
The restaurant was horrible. Friendly service but the food itself was NOT good.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Feb 13, 2020 by Hotel Manager.

Dear Guest, Thank you for being our guest at the Best Western Plus Hill House. We are glad to know you had a good stay with us and loved our friendly service. We value your feedback about our restaurant and food and will share it with our food and beverage team to see where we can make improvements so that it will be more appealing to you on your next stay. Please consider giving us another opportunity to provide you with an improved experience. Sincerely, Hotel Manager.

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Nov 4, 2019 by BWHH

Thank you for your feedback as we continue to strive for the very best in customer care.

5 out of 5
The pool area could be inproved tonhave more seating and lounge chairs.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Nov 4, 2019 by BWHH

Thank you for your feedback as we continue to strive for the very best in customer care.

5 out of 5
Clean and very comfortable room. Great amenities. Wonderful staff.

Posted by on Aug 14, 2017

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4 out of 5

FABULOUS cust service - Malay at the breakfast bar

Pros: TV was great. Layout of the room. Towel display in room. Breakfast. Fridge in room clean and cold.
Cons: Small stain on sheet, and tissue under bed. But staff immediately brought me another sheet. A/C a little loud, but what can you do? :-)
Customer service was TOP NOTCH. From check-in - she was lovely and made me feel like I was a Queen. To the breakfast bar - Malay was AWESOME. Front desk staff in the am was inviting, warm and seemed genuinely interested in my enjoyment at the hotel. Very impressive. The "continental" breakfast was - wow! Fresh Fruit. Fresh made Waffles. Eggs. Sausage. Oatmeal. Out of yogurt, but toppings for yogurt and oatmeal. Juice. Heavenly. Lobby in excellent condition. Definitely worth having.

Posted by , from Bakersfield, CA on Oct 14, 2016

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5 out of 5

Pleasantly surprised

Pros: Cleanliness
I was expecting a dingy hotel due to the reviews, but since we knew we were getting in late and checking out early, it didn't matter too much if it wasn't that great, but I was surprised. The exterior looks very nice, the lobby well kept, clerk was nice, and we had no issues with our room. Everything was clean and quiet.

Posted by , from Fresno on Feb 15, 2016

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1 out of 5

Awful breakfast and rude clerks

Pros: NOT MUCH
Cons: EVERYTHING BUT ESP EVENING CLERKS AND THE AWFUL BREAKFAST THEY SERVE,
Location: NOT AN INTERESTING PLACE - JUST PASSING THROUGH
Very disappointing facility. No elevators so we had to chug up a flight of stairs with our luggage. Clerk was rude on arrival. Morning clerk was quite nice. However, breakfast was the worst ever at a motel. Eggs like Styrofoam, Yucky yogurt and very poor choices. We will never stay there again and we travel that way to see family in northern CA quite often. NOTE: I HOPE YOU WILL ASK ME TO REVIEW THE VERY FRIENDLY & NICE, WITH GOOD FOOD, HOLIDAY INN EXPRESS IN CATHEDRAL CITY CA. THEY WILL GET A GOOD ONE.

Posted by on Oct 19, 2015

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About the Best Western Plus Hill House

Location 700 Truxtun Ave, Bakersfield, CA 93301

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Hill House offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. There's an onsite business center. There are 3 meeting rooms available. The business-friendly Best Western Plus Hill House also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This Bakersfield hotel is smoke free.

  • 97 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bakersfield, CA (BFL-Meadows Field) (8.1 km / 5 mi)
  • Train station: Bakersfield Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Hill House offers 97 accommodations with MP3 docking stations and safes. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Bakersfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • MP3 dock
  • In-room dining
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Savannahs - This coffee shop specializes in southern cuisine and serves breakfast and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hill
  • Best Western Hill House
  • Best Western Plus Hill House
  • Best Western Plus Hill House Bakersfield
  • Best Western Plus Hill House Hotel
  • Best Western Plus Hill House Hotel Bakersfield
  • Best Western Hill Hotel
  • Best Western Bakersfield
  • Plus Hill House Bakersfield
  • Best Western Hill House Hotel Bakersfield
  • Best Western Plus Hill House Hotel
  • Best Western Plus Hill House Bakersfield
  • Best Western Plus Hill House Hotel Bakersfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.