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Citadines Bacolod City

3.0 star property
3-star hotel perfect for exploring Bacolod

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Photo gallery for Citadines Bacolod City

Reception
Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels
Outdoor pool
Premier Studio | Private kitchen | Microwave, electric kettle
Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry

Explore the area

View in a map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
  • Place, Capitol Lagoon Park
    ‪3 min walk‬
  • Place, Art District
    ‪13 min walk‬
  • Place, Robinsons Place Bacolod
    ‪18 min walk‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, individually furnished, desk

Premier Studio

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Bacolod

City center stay.You'll find Capitol Lagoon Park and Art District within a 15-minute walk of this Bacolod hotel. Robinsons Place Bacolod and Yoyo Land are also within 2 miles (3 km).

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.2 miles
  • Art District - 13 min walk - 0.7 miles
  • Robinsons Place Bacolod - 18 min walk - 1.0 mile
  • SM City Bacolod Northwing - 5 min drive - 2.3 miles
  • Bacolod City Government Center - 8 min drive - 3.2 miles

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Furai Contemporary Japanese - ‬2 min walk
  • ‪Nena’s Beth Chicken Inasal Since 1952 - ‬2 min walk
  • ‪Imay's - ‬2 min walk
  • ‪Quedan - ‬6 min walk

About this property

Citadines Bacolod City

3-star hotel perfect for exploring Bacolod
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Citadines Bacolod City also features an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Bacolod hotel is smoke free.

  • 200 guestrooms or units
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citadines Bacolod City offers 200 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Bacolod hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Bacolod City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2700 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1200 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700 per night
  • Spa fee: PHP 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

How close is Citadines Bacolod City to the airport?

Citadines Bacolod City is 8.7 mi (19-min drive) away from the Bacolod (BCD-New Bacolod - Silay) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Bacolod City?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Citadines Bacolod City on Nov 22, 2025 start from $73.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Bacolod City have an airport shuttle?

Citadines Bacolod City offers an airport shuttle 24 hours a day, for a charge of PHP 1650 per vehicle, one-way.

Does Citadines Bacolod City offer free breakfast?

Free breakfast isn’t provided at Citadines Bacolod City, but buffet breakfast is offered for a fee of PHP 1200 for adults and PHP 600 for children.

Is there a casino at Citadines Bacolod City?

No, there is no casino at this hotel.

What time is check-in at Citadines Bacolod City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Citadines Bacolod City?

This hotel offers free self parking.

Does Citadines Bacolod City have a pool?

Citadines Bacolod City features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Citadines Bacolod City have a restaurant?

Yes, there is a restaurant on site.

Does Citadines Bacolod City have a spa?

There are no spa services available at this hotel.

How close is Citadines Bacolod City to downtown Bacolod?

Citadines Bacolod City is 0.3 mi away from Bantud Hacienda.

Reviews

Citadines Bacolod City Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 39 out of 52 reviews
Rating 8 - Good. 11 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed comfort was the biggest negative. It was my fault when I ordered through Expedia. I accidentally hit a room with twin beds but my wife and I wanted a room with a king bed. I asked if there was a room available with a king bed. He told me there would be an upcharge. This is my 3rd visit to your hotel and I have ALWAYS received great service. My wife and I spent 7 nights in a room with twin beds.
Stayed 6 nights in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 3 nights in Jul 2025

8/10 Good

Edwin

Stayed 6 nights in Jul 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Good place but not a great smell
Stayed 2 nights in Jul 2025

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professional and people-centered staff
Stayed 6 nights in Jun 2025

8/10 Good

Charlaine

Stayed 4 nights in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Stayed 1 night in Apr 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
For Bacolod it is very expensive. The staff is very nice but when it is busy they get very flustered and forgetful. There was a golf tournament happening and the place was full. I ordered 1 drink and it took an hour because the staff forgot. They comped it but it shouldn’t happen with the price you are paying. The food is very mid. Breakfast is the normal buffet but most of the time the food is luke warm or
Stayed 2 nights in May 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
very good service from the concierge and the rest of the staff
Stayed 9 nights in May 2025

10/10 Excellent

Emilio, Los Angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Bacolod. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Emilio, Los Angeles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice plus breakfast buffet included in the room is the best.
Stayed 1 night in May 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulette

Excellent service . Great food
Stayed 1 night in Apr 2025

10/10 Excellent

Apollo

Liked: Amenities
The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
Stayed 3 nights in Apr 2025

10/10 Excellent

Riza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Stayed 2 nights in Mar 2025

10/10 Excellent

Evelyn, Dunkirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025

10/10 Excellent

Rick

Stayed 3 nights in Feb 2025

10/10 Excellent

Sixto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fantastic hotel I love this chain always so attentive and cater for every eventuality
Stayed 3 nights in Feb 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

O have been at this hotel 3 times this year. Every time was better than the stay before. Empoulyees always nice and smiling and answer my questions or find out immediately. Room is cleaned every days with new bedding and towels. The dining rooom food is always excellent. The waiters have remembered my drinks and when they see me come in for breakfast they immediately getting me the tea i like. Even when I only stay for a couple days. They aCcomadate me in every way. Pool staff are great. It I just wish the pool water was warmer but what can I expect when the outside temperature Is 94. I will always come to this hotel when in town.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cicel, New Smyrna Beach

Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Stayed 1 night in Dec 2024

6/10 Okay

Roger

Traveled with partner
Liked: Staff & service
Nothing within walking distance
Stayed 4 nights in Jan 2025

8/10 Good

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend stay

Good stay and accessible
Stayed 2 nights in Jan 2025