4/10 Poor
Galen, Lenoir City
Sep 27, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I arrived a little late, around dusk. I entered, and walked around the buildings, but there was no signage to direct me to an office or anything. No attempt had been made to contact me through Whatsapp or anything like my other accommodations had. Luckily a man appeared from outside the property and led me to my room. The room itself was simple as I expected, which would be fine, but there were some notable flaws that I really didn't like. First of all, the shower was okay. It actually had hot water unlike most of the places I stayed in Mexico, but the silicone shower head had a huge leak, so most of the water hit the wall instead of me. The air conditioner was jerry-rigged with a timer, so it could only be operated for a maximum of 4 hours, and also, it was locked onto a high temperature to save them money, but not to make me comfortable while I slept. And while I slept, the air conditioner was busy dripping water on the table below it where I had my cash and my new passport, so both were soaked when I woke up in a pool of sweat since the air conditioner had shut off. Also, there was a pull-down blind that was broken, so I had to hold it down using a lamp weighted with a bottle of water to have privacy in my room. My assessment is that the owners are so cheap that they make their customers uncomfortable to make a little more profit, which I think is unwise. I cannot recommend this accommodation as a result unless the owners change their mindset and fix the problems.
Galen
Stayed 1 night in Sep 2022