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Sheraton Austin Hotel at the Capitol

3.5-star property
701 E 11th Street, Austin, TX 1-855-201-7819
4.0 out of 5
Very good!
See all 15 travelocity Reviews

"Reasonable rate, close to capital " More

By a verified traveler on Sun 07 Aug 2022

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Hotel Description

3.5-star hotel near University of Texas at Austin

Downtown Austin stay

Within a 10-minute walk of this Downtown Austin hotel, you'll find University of Texas at Austin and Sixth Street. Austin Convention Center and Lady Bird Lake are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and valet parking. Enjoy the indoor pool and perks like free WiFi.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$225* Per night/room Oct 10 - Oct 11

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Austin Hotel at the Capitol ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Austin Hotel at the Capitol

Everyone (6) Couples (2) Family (7)
5 out of 5
Reasonable rate, close to capital

Posted by , from La Quinta on Aug 7, 2022

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Comment from Hotel Management

Aug 8, 2022 by General Manager

Dear Mary-Jane, We're so happy to know that our amazing value and prime location impressed you at Sheraton Austin Hotel at the Capitol. Please consider coming back to stay with us again the next time you find yourself in the area.

4 out of 5

Posted by , from CYPRESS on Jun 5, 2022

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3 out of 5
Needs an update Elevators are bang whistle strange noise prone Look at your property like a customer Won’t go again Jus sayin Love the location

Posted by on Feb 27, 2022

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Comment from Hotel Management

Mar 1, 2022 by General Manager

Thank you for providing feedback regarding your recent stay with us. We are happy our location was great for your needs. We also appreciate constructive feedback and will take your comments under consideration as we always look for ways to improve our guest experience. It would be wonderful to see you again so we can have an opportunity to improve your perception of our hotel!

2 out of 5
Multiple large roaches in various locations in the room!

Posted by on Jan 31, 2022

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1 out of 5
I would NOT recommend this hotel. They did not have the room available that we paid for because they over booked, room was dirty, staff was unfriendly, no valet parking as promised, so after we self parked in a garage, there were NO working elevators from the garage to the hotel we had to walk down three stories in the garage to the hotel, and we were charged to park in the garage. Room did not have microwave, one towel for double beds. Terrible experience.

Posted by on Nov 15, 2021

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Comment from Hotel Management

Nov 29, 2021 by Ben Orsak- Front Desk Supervisor

Dear Cindy, Thank you for choosing to stay at the Sheraton Austin Hotel at the Capitol and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you encountered from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us !

5 out of 5

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 26, 2019 by Jeff

Thank you for taking the time to rate your stay. We truly appreciate it and hope to see you again soon.

5 out of 5

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 1, 2019 by Jeff

Thank you for the 5 star review, we truly appreciate it. We hope to see you back again soon.

5 out of 5
The staff was able to check us in early and we really enjoyed the extra time in the room. It was a quiet hotel even on a football weekend. And all rooms have indoor entrances.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Jeff

Thank you for the feedback. We are pleased to hear that we were able to accommodate your early check-in. We hope to have another opportunity to serve you again soon.

5 out of 5
Great location. We loved the pool. Staff was excellent.

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 14, 2019 by Jeff

Thank you for the great comments and score. We appreciate them and thank you for sharing. We hope to see you back again soon.

2 out of 5
Parking is very expensive and we parked ourselves. Also the beds were Very uncomfortable. Hot water took a long time to get hot. For price I paid the Sheraton could have been a lot more comfortable. I won’t stay there again.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Jeff

Thank you for the feedback on your recent stay with us. We do apologize for not meeting your expectations. We will be undergoing a renovation in the near future and will be addressing our bedding at that time. We will have to investigate the hot water issue, as we have a circulating pump that keeps the hot water flowing throughout the building at all times. Thank you again for bringing these matters to our attention, and we hope to have another opportunity to serve you again in the near future for a far more exceptional stay.

About the Sheraton Austin Hotel at the Capitol

Location 701 E 11th Street, Austin, TX 78701

Property Features

Sheraton Austin Hotel at the Capitol offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Austin Hotel at the Capitol. For a fee, parking is available. This 3.5-star Austin hotel is smoke free.

  • 367 guestrooms or units
  • 16 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Austin Station (3 km / 1.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Austin Hotel at the Capitol offers 367 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

The Yard - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 42 per day (in/out privileges)
  • Covered valet parking fee: USD 49 per day
  • Pet fee: USD 75 per pet, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Sheraton
  • Austin Sheraton Capitol
  • Sheraton Austin
  • Sheraton Capitol
  • Sheraton Capitol Austin
  • Sheraton Capitol Hotel Austin
  • Sheraton Austin Hotel Capitol
  • Sheraton Hotel Capitol
  • Sheraton Austin Capitol
  • Sheraton Austin At The Capitol
  • Sheraton Austin Hotel at the Capitol Hotel
  • Sheraton Austin Hotel at the Capitol Austin
  • Sheraton Austin Hotel at the Capitol Hotel Austin

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.