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4.1 out of 5

"Excellent stay at the Hyatt House. I will return again. " More

By a verified traveler on Thu 24 Jun 2021

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Hotel Description

3.5-star hotel in Downtown Augusta

Near the airport

Within a 10-minute walk of this Downtown Augusta hotel, you'll find Morris Museum of Art and Augusta Convention Center. Meadow Garden and The Augusta Canal Interpretive Center at Enterprise Mill are also within half a mile (1 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. WiFi in public areas is free. Self parking, a business center, and a snack bar/deli are also offered.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 100 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include refrigerators, hydromassage showerheads, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Oct 24 - Oct 25

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (1 Kingbed & Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Accessible (1 King Bed, 2 Queen Beds)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt House Augusta Downtown ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt House Augusta Downtown

Everyone (1) Couples (4)
2 out of 5
This hotel is four years old and in horrible condition. First our air conditioner was broken and stuck at 75, it was cooler in the hallway than our room504. We asked them to take a look at it, they did, and said they fixed it. Well that first night of our stay was horrible. When I said something in the morning, they moved us to a room (604)with working ac and upgraded us. However, the bathroom showers in both rooms looked like it was their first day on the job. I cannot believe the Hyatt allows that type of shottie workmanship. There was grout all over the tiles, I believe that the tiles were uneven and they just dumped a chunk in every corner to cover them up. The white silicone calk was in even and worn. The second bathroom was disgusting. Same quality of shower however there was mildew that was flaking off sludge when the water hit it. There were hairs in the shower that did not belong to us and the bathroom door (barn door type) would barely close and then it took almost super human strength so get it back open. I almost became trapped in the bathroom.

Posted by on Jun 30, 2021

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5 out of 5
Excellent stay at the Hyatt House. I will return again.

Posted by on Jun 24, 2021

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5 out of 5
The Hyatt House ia central located to great restaurants, tourist attractions,and shopping, North Augusta) across the Savannah River. I really enjoyed the River Walk. It's a photographers Utopia.

Posted by on Mar 28, 2021

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4 out of 5
The overall property was beautiful and very clean. Customer service was excellent but the breakfast bar was cold so need to find a way to keep that hot but other than that my stay was awesome.

Posted by , from Augusta on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by KJ

We appreciate your feedback and will be addressing the issue

5 out of 5
Location and accessibility to all of Augusta, friendly & helpful employees, size & condition of the room, excellent breakfast, parking options. I was even provided phone charger in the middle of the night so I could continue working in a spacious room after a cold bear on rooftop bar with fantastic views.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 10, 2019 by ChristyHB

We were glad to have you here with us. Thank you for your feedback. Please come and stay with us again.

5 out of 5
The room was a suite with a full kitchen, living room and a separate room for the bedroom and bathroom.

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 9, 2019 by ChristyHB

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Christy

Thank you for staying with us.

2 out of 5
It’s was a good $100 room, I paid twice that. Very disappointing.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 10, 2019 by Jeff

It it unfortunate you were disappointed with the room , next time if you could take the time to speak to someone we could see where we are lacking.

About the Hyatt House Augusta Downtown

Location 1268 Broad St, Augusta, GA 30901

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Hyatt House Augusta Downtown also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3.5-star Augusta hotel is smoke free.

  • 100 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt House Augusta Downtown offers 100 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Hyatt House Augusta Downtown has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Masks are required in public areas.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Augusta Downtown Hotel
  • Hyatt House Augusta Hotel
  • Hyatt House Augusta Augusta
  • Hyatt House Augusta Downtown Hotel
  • Hyatt House Augusta Downtown Augusta
  • Hyatt House Augusta Downtown Hotel Augusta
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.