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Aparthotel

Quest on Queen

3.5 star property
3.5-star aparthotel near Queen Street Shopping District

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Photo gallery for Quest on Queen

Apartment, 1 Bedroom | Premium bedding, desk, blackout drapes, iron/ironing board
Apartment, 1 Bedroom | Balcony
Lobby
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, oven, stovetop
Apartment, 1 Bedroom | Living area | 32-inch Smart TV with digital channels, TV

Reviews

8.4 out of 10
Very good

Apart-hotel

Sleeps 3344 sq ft

Popular amenities

  • Housekeeping
  • Breakfast available
  • Gym
  • Dryer
  • Air conditioning
  • Washer

Explore the area

Map
62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Auckland Ferry Terminal
    ‪5 min walk‬
  • Sky Tower
    ‪6 min walk‬
  • SkyCity Casino
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, desk, blackout drapes, iron/ironing board

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 3

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About the neighborhood

Auckland

Heart of Auckland.At this Auckland Central Business District aparthotel, you'll be within a 5-minute walk of Queen Street Shopping District and Commercial Bay. Auckland Ferry Terminal and DFS Galleria Auckland are also within half a mile (1 km).
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What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 miles
  • Queens Wharf - 3 min walk - 0.2 miles
  • Auckland Ferry Terminal - 5 min walk - 0.3 miles
  • Sky Tower - 6 min walk - 0.4 miles
  • SkyCity Casino - 6 min walk - 0.4 miles

Getting around

  • Auckland Britomart Station - 4 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Taco Bell Shortland Street - ‬1 min walk
  • ‪T2 Tea - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪The White Lady - ‬2 min walk
  • ‪St Pierre's Sushi + Bento Bowl - ‬2 min walk

About this property

Quest on Queen

3.5-star aparthotel near Queen Street Shopping District
As a guest of this aparthotel, you'll find a fitness center, laundry facilities, and express check-out. Public spaces have free WiFi.

This 3.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 16 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • No smoking on site
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Hindi

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Crib: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Property payment types

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

Frequently asked questions

How close is Quest on Queen to the airport?

This aparthotel is 14.1 mi (28-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Quest on Queen have an airport shuttle?

Airport shuttle services are not available at this aparthotel.

How close is Quest on Queen to the beach?

This aparthotel is 5.2 mi (20-min drive) from Kohimarama Beach and 6.3 mi (19-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does Quest on Queen offer free breakfast?

Free breakfast isn’t provided at this aparthotel, but continental breakfast is offered for a fee of NZD 15 for adults and NZD 15 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Quest on Queen?

No, there is no casino at this aparthotel, but SkyCity Casino (9-min walk) is nearby.

What time is check-in at Quest on Queen?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Quest on Queen?

Free parking is not available at this aparthotel.

Does Quest on Queen have a pool?

This aparthotel does not have a pool.

Does Quest on Queen have a spa?

There are no spa services available at this aparthotel.

How close is Quest on Queen to downtown Auckland?

This aparthotel is 0.2 mi away from Auckland.

Quest on Queen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 321 out of 725 reviews
Rating 8 - Good. 282 out of 725 reviews
Rating 6 - Okay. 78 out of 725 reviews
Rating 4 - Poor. 26 out of 725 reviews
Rating 2 - Terrible. 18 out of 725 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
nice room shower vg for my dissability . close to lift nice lady ar recepton came to check i could reach the utensils etc
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, room comfort

Convenient

Very convenient to downtown CBD. Nothing amazing but clean and comfortable. The EOS cafe - exit the hotel, turn right, and look for the sign to the arcade - did a great long black! Turn left and cross the road for the New World Supermarket with snacks and alcohol.
Stayed 5 nights in Dec 2024

2/10 Terrible

EDWARD

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Sue

Liked: Cleanliness, room comfort
Nice clean apartment easy access to everything friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was convenient to Cruise Terminal, however reception hours on weekends are limited and you need to request 2 keys if checking in out of hours as this is not standard practice. Property is aging and maintenance of the units has not been kept up. An upgrade to room security is needed with a key still required to access the rooms (no card or pin pad access). Small unit but clean and tidy. Has all that is neeed for a short stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort

Excellent

Excellent place to stay. Front desk was exceptionally attentive and helpful. The kitchen was very useful for our breakfast. The whole place was very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

paul

Stayed 1 night in Feb 2025

10/10 Excellent

patrick

Liked: Cleanliness, room comfort

Classy hotel, Auckland waterfront area

The quest on Queen was a wonderful property located in the wharf area on the main fashion Street of Auckland. Great location for walking around and great restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Conrad

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Easy place to stay within walking distance to everything. Rooms are nice and affordable
Stayed 1 night in Jan 2025

10/10 Excellent

jason

Liked: Property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Makoto

Liked: Cleanliness, room comfort

Good stay in a convenient location

It was good standard and comfortable. It’s located in a busy street so sound might be unavailable at late night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dayna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Garyth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness
Good location. Close to transport, shopping and dining options. Good size and nice to have a balcony. Pillows were lovely. Bathroom sink was blocked and shower head was broken but didn't ruin our stay. We would book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, room comfort

Highly recommend

Was a comfortable stay. Great location to the city, food and public transport. Parking in fort street was a couple minutes walk and convenient. Clean and tidy. Balcony was great. Sofa bed was made up ready for the kid, very helpful.
Stayed 1 night in Oct 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice quiet hotel. Good staff.
Stayed 1 night in Sep 2024

6/10 Okay

Fiachra

Liked: Cleanliness
Disliked: Room comfort

Loud and soulless rooms

We were disappointed with the accommodation and did not enjoy our stay. Noise is a huge issue in this hotel which has absolutely no insulation or noise dampening whatsoever. You can hear people snore, sneeze, cough speak etc through walls. The building is a mix of residential and hotel and we had a very loud family above us who the hotel could do nothing about When we asked about moving rooms the receptionist said “the other rooms are even worse” … Secondly the room was nothing like the room in the pictures: everything was old, worn and very poorly laid out. No decorations or any attempt to make it a nice space. The kitchenette was the main reason we booked but barely used in the end because it was so poorly equipped; a grand total of 3 knives, forks, spoons plates etc , one large bowl only, tiny frying pan, no hand soap no kitchen towel or oil nothing to clean with after cooking
Stayed 5 nights in Sep 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat room, everything worked and more than sufficient supplies provided i.e. coffee etc. Comfortable bed. Only issue is the nearby club which was quite noisy.
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Older style property with traditional key entry which was a nice change. Well appointed and comfortable bed. Was a bit noisy at night as I could hear music from a nightclub and when the person in the room next to mine came home at midnight it sounded like someone was coming in to my apartment which was a little alarming.
Stayed 1 night in Aug 2024

10/10 Excellent

SHAUN

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay again. Noisy on a Saturday night but no big deal
Stayed 1 night in Aug 2024