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The Hotel Britomart

5.0 star property
5-star luxury hotel near Auckland Ferry Terminal

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Photo gallery for The Hotel Britomart

Lobby
Poraenui Suite King | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Reception
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View in a map
29 Galway Street, Auckland, 1010
  • Place, Princes Wharf
    ‪3 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Galway Room King

Galway Room King | 1 bedroom, premium bedding, minibar, in-room safe

Galway Room King

9.4 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room King

10.0 out of 10
Exceptional
(23 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

Takutai View Room King | 1 bedroom, premium bedding, minibar, in-room safe

Takutai View Room King

10.0 out of 10
Exceptional
(11 reviews)
  • 237 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room King

Waitemata View Room King | 1 bedroom, premium bedding, minibar, in-room safe

Waitemata View Room King

9.6 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • 646 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King | 1 bedroom, premium bedding, minibar, in-room safe

Interconnecting Guest Rooms King

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Auckland

Auckland Central Business District stay.A stay at this Auckland Central Business District hotel places you steps from Queens Wharf and a 5-minute walk from Queen Street Shopping District. Also, Auckland Ferry Terminal is within half a mile (1 km) and Sky Tower is within 2 miles (3 km).

What's nearby

  • Queens Wharf - 2 min walk - 0.1 miles
  • Princes Wharf - 3 min walk - 0.2 miles
  • Auckland Ferry Terminal - 3 min walk - 0.2 miles
  • Sky Tower - 10 min walk - 0.5 miles
  • SkyCity Casino - 10 min walk - 0.5 miles

Getting around

  • Auckland Britomart Station - 1 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Ortolana - ‬1 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪kingi - ‬1 min walk
  • ‪The Brit - ‬1 min walk
  • ‪Hi-So - ‬2 min walk

About this property

The Hotel Britomart

5-star luxury hotel near Auckland Ferry Terminal
The Hotel Britomart offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 10 levels
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

How close is The Hotel Britomart to the airport?

The Hotel Britomart is 17.7 mi (28-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Britomart?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at The Hotel Britomart on Dec 7, 2025 start from $179.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Britomart have an airport shuttle?

Airport shuttle services are not available at The Hotel Britomart.

How close is The Hotel Britomart to the beach?

This hotel is 4.8 mi (15-min drive) from Kohimarama Beach and 6.2 mi (18-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does The Hotel Britomart offer free breakfast?

Free breakfast isn’t provided at The Hotel Britomart, but cooked-to-order breakfast is offered for a fee of NZD 38 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at The Hotel Britomart?

No, there is no casino at this hotel, but SkyCity Casino (12-min walk) is nearby.

What time is check-in at The Hotel Britomart?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Hotel Britomart?

Free parking is not available at this hotel. Valet parking is available for NZD 60 per day.

Does The Hotel Britomart have a pool?

The Hotel Britomart does not have a pool.

Does The Hotel Britomart have a restaurant?

The Hotel Britomart is home to Kingi, which features local cuisine.

Does The Hotel Britomart have a spa?

There are no spa services available at this hotel.

How close is The Hotel Britomart to downtown Auckland?

The Hotel Britomart is 0.3 mi away from Auckland.

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 433 out of 517 reviews
Rating 8 - Good. 53 out of 517 reviews
Rating 6 - Okay. 12 out of 517 reviews
Rating 4 - Poor. 10 out of 517 reviews
Rating 2 - Terrible. 9 out of 517 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Stayed 2 nights in Aug 2025

10/10 Excellent

Jemma

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca, Auckland Central

Stayed 3 nights in Jun 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Auckland, safe and super convenient location within easy walking distance of our Auckland office.
Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Britomart creates an utterly exquisite experience from viewing to visiting, to rest and relax, it’s impeccable international standard is run by a team of professionals and friendly staff – it’s a superb stay every time!
Stayed 1 night in Jul 2025

8/10 Good

Kiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maritess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vishal

Stayed 1 night in Jul 2025

10/10 Excellent

S M

Stayed 1 night in Jul 2025

10/10 Excellent

Myriam Naomi

Stayed 7 nights in Jun 2025

10/10 Excellent

Sally

Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Blakely

Liked: Cleanliness, amenities, property conditions & facilities
This property was incredible. The service was second to none including the restaurants and lounge. One of the most unique and technically advanced rooms I have ever stayed in. I would recommend this hotel every time!
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean, modern.

A clean, modern hotel in a great location, close to the ferry terminal, a a variety of shops and restaurants. Rooms are small, but perfectly find for an overnight stay.
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mitali

Liked: Cleanliness, amenities, property conditions & facilities
great location, great customer services. room was neat and tidy with quick access to public transport and main shops
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel! Wonderful staff and great location. Craft cocktails at the bar. Be advised the twin beds are actually touching, no nightstand between or anything, and we had some trouble figuring out the light switches. I will definitely stay here again if I find myself in Aukland!
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are amazing and attentive
Stayed 3 nights in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favourite hotel in Auckland. Great location also
Stayed 1 night in May 2025

10/10 Excellent

Dawn, Bigfork

Stayed 2 nights in Mar 2025

10/10 Excellent

George Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Britomart was excellent for our 3 night stay in Auckland prior to boarding a cruise. It’s very quiet and comfortable and the location is excellent. There are an abundance of restaurants and shopping within a short walking distance. It’s near the harbor and cruise ship terminal which was very convenient for boarding the cruise.
Stayed 3 nights in May 2025