4/10 Poor
Amanda
Apr 14, 2025
Disliked: Staff & service, amenities, property conditions & facilities
Upon entry, the lobby was stifling; hot. The elevator was broke, and I had to carry luggage up three flights of stairs. I encountered a disheveled and disoriented woman in the hall who appeared inebriated. A group of three teenagers, running up and down the halls, banging on walls and banging on our doors. It got to the point that not only was it disturbing, but I felt unsafe. The room smelt musty. curtains would not close all the way. Remote control did not work and TV signal repeatedly dropped. We left first thing in the morning and chose to sit in our car for over two hours in a Starbucks parking lot versus stay a moment longer. Upon exiting stairs, wet with spills and wet floor signs in the lobby with filth all over the floors charged $150 fee for possible incidentals, which they stated would be returned after several days. This was after I paid for the hotel in full.
Amanda
Stayed 1 night in Apr 2025