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"The property was a bit run down but it loomed like they were working on making some improvements. " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

Hotel near LEGOLAND® Florida in Winter Haven

In Winter Haven

At this hotel, you'll be steps from Indigo's Family Fun Center and within a 10-minute walk of Winter Haven Women's Hospital. Also, Baycare Womens Hospital is within half a mile (1 km) and Chain of Lakes Park is within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free full breakfast each morning. A terrace, a garden, and barbecue grills are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 225 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available.

Poolside, Queen Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$56* Per night/room Dec 12 - Dec 13

Queen Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Poolside, King Room and Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Winter Haven Gardens Inn ratings based on 21 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Winter Haven Gardens Inn

Everyone (11) Family (6)
4 out of 5
The property was a bit run down but it loomed like they were working on making some improvements.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by Comment from Hotel Management

Thank you for choosing Winter Haven Gardens Inn and for leaving a great review. We appreciate your comments and we will work on making updates to modernize the Inn. We hope to have you back again soon once improvements are made.

1 out of 5

Posted by on Jul 23, 2021

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5 out of 5

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 9, 2021 by Comment from Hotel Management

Thanks for the positive review. We're extremely happy to see that you had a great stay and we hope to see you soon!

1 out of 5
My experience wasn’t good at all I need a refund because I didn’t stay at the room because they didn’t have any room available it was very disappointing because they didn’t have anything available please contact me for my refund

Posted by on May 30, 2021

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Comment from Hotel Management

May 30, 2021 by SM

Thank you for your rating and review. We are sorry to hear about your experience at the Winter Haven Gardens Inn and encourage you to contact the hotel directly to discuss a refund, thank you.

1 out of 5
The hotel was nice the only thing i didnt agree with is I ended up doing a reservation online and when I showed up at the hotel I was told I had to pay a $50 deposit well I'm leaving the room I cleaned up the room make sure the towels were hung up and everything was clean so I can get my deposit back. Well it's been one month and I still haven't received my $50 deposit

Posted by on May 15, 2021

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Comment from Hotel Management

May 16, 2021 by SM

Thank you for your review of your experience at the Winter Haven Gardens Inn. We apologize for the delay in receiving your deposit back and urge you to contact the hotel directly to discuss further. Thank you.

3 out of 5
Bathroom in poor condition, rusty doors, paint peeling and roaches in the vanity and bathroom areas. They wanted to change $30. Extra to check in one hour early.

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 15, 2021 by SM

Thank you for your rating and review of the Winter Haven Gardens Inn. We are very sorry to hear that you did not enjoy your stay. Please note that your comments are important to us and we will be addressing with our staff to make improvements. Thank you!

3 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 27, 2020 by Manager

Thank you for your feedback.

1 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 18, 2020 by Manager

Dear Guest, Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.

1 out of 5
The room smelled horrible The towels were dirty There are cracks in the walls and water bugs DO NOT STAY HERE THIS IS THE WORST HOTEL IVE EVER BOOKED!!!!!

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 27, 2019 by Stephanie P

I'm sorry to learn that your experience was less satisfying, particularly the issues with the room upkeep. Cleanliness and great hospitality is something we take great pride in, but fell short this time. I have shared your feedback with our team to address the matter. Thank you for bringing this to our attention. I hope that you would still consider us again and give us another chance to host you the next time you visit the area. Thank you, Stephanie P General Manager

3 out of 5
What I did not like was the condoms in the nightstand, lack of electrical outlets, No tissues in washroom or elsewhere.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 27, 2019 by Stephanie

Hello Anonymous, Thank you for taking the time to write a review. Since your review we have worked hard with your team to ensure these items are corrected and used your review for training with the team As the new General Manager I strive for cleanliness and guest satisfaction. I hope if you are ever in the area you give another chance, so we can show you what makes Winter Haven Gardens the best hotel in the area. Thank you, Stephanie P General Manager

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 3072 square feet (285 square meters) and includes a conference center. A terrace, barbecue grills, and a garden are also featured at the business-friendly Winter Haven Gardens Inn. Self parking is free. This Winter Haven hotel is smoke free.

  • 225 guestrooms or units
  • 2 levels
  • 3072 sq ft of conference space
  • 285 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: Winter Haven Station (1.3 km / 0.8 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Winter Haven Gardens Inn offers 225 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 27-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Winter Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Up to 2 towels are provided per room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Winter Haven Suites
  • Winter Haven Suites Hotel
  • Winter Haven Gardens Inn Hotel
  • Winter Haven Gardens Inn Hotel
  • Winter Haven Gardens Inn Winter Haven
  • Winter Haven Gardens Inn Banquet Center
  • Winter Haven Gardens Extended Stay Hotel
  • Winter Haven Gardens Inn Hotel Winter Haven

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.