6/10 Okay
Finn
Jun 3, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Mixed bag but ultimately wouldn't stay again
Our room (room 04) was located right next to the reception and main entrance (literally 3 feet from the door) so you could hear everyone coming and going and every conversation in the reception, including the staff from the spa who would sit on a sofa a few feet away from our room door and chat; so not great in that respect.
Next, the AC is controlled remotely by management. This is not explained but rather when you arrive the room is hot inside and the control panel for the AC displays the message "HL" which after googling means hardware lock. Upon asking the reception, they explained they would "come and take a look". Next, it is miraculously working but went off again less than an hour later so we had to ask again. From reading other reviews, this seems to be a tactic they use to save electricity. Not great.
Our last negative was that the fridge light started flicking during the first night, lighting up the room like a strobe light. From reading other reviews this isn't the first time this has happened. The receptionist said that she would get a technician to look at it but ultimately it was not fixed throughout the remaining two days of our stay.
Positives: the hotel is ideally located. Close to the city center and surprisingly not too noisy despite being near to several loud restaurants. The hotel staff were friendly despite comms being poor with regards to the AC controls and getting the fridge fixed.
The room itself was fairly small but modern and comfortable.
Finn
Stayed 3 nights in May 2025
