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Hotel Jerome, Auberge Resorts Collection

4.5-star property
330 E Main Street, Aspen, CO 1-855-201-7819
4.6 out of 5
Wonderful!
See all 10 travelocity Reviews

"We loved this hotel the last time we were in Aspen (1972 on our first honeymoon). 41 years later, the place is better! Recently renovated, it is a gem ... " More

By TrueBraveheart, from Chicago, IL, USA on Sat 06 Apr 2013

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Hotel Description

Family-friendly 4.5-star hotel near Aspen Recreation Center

Central Aspen getaway

Within a 10-minute walk of this Downtown Aspen hotel, you'll find Aspen Art Museum and Aspen Mountain. Silver Queen Gondola and Buttermilk Mountain are also within 3 miles (5 km).

Award-winning

This luxury hotel includes 3 restaurants, an outdoor pool, and a spa tub. Families will appreciate the arcade/game room, onsite laundry facilities, and babysitting. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$1,195* Per night/room Aug 29 - Aug 30

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing with Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Jerome, Auberge Resorts Collection ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Jerome, Auberge Resorts Collection

Everyone (3)
5 out of 5

Posted by on Aug 29, 2021

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5 out of 5

Posted by on Mar 12, 2021

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5 out of 5

Posted by on Oct 30, 2018

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5 out of 5

The hotel Jerome defines the Aspen exerience!

Pros: Close restaurants, Free Internet, Quiet
We loved this hotel the last time we were in Aspen (1972 on our first honeymoon). 41 years later, the place is better! Recently renovated, it is a gem. The ambiance is charming with a very comfortable western flair. The staff is exceptional. Can we say more....you bet, but we like to keep it short. The hotel restaurants are first class. All of the action of Aspen is right out of the door of the Hotel Jerome.

Posted by , from Chicago, IL, USA on Apr 6, 2013

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3 out of 5

Friendly. Rooms furnishing are period pieces, not very comfortable

Pros: Quiet
Cons: Poor breakfast
The Jerome is a high end priced hotel in Aspen, but doesn't have the ammenities that the cost would inply. Furniture is not comfortable , fitness center is non-exsistent and resturant options are minimal. Staff was friendly but had to get my own bags to the curb on check out. If on an expense account it's ok but if I were paying there are other choices in Aspen

Posted by , from colorado springs on Apr 12, 2011

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5 out of 5

Lovely hotel with a great location.

Pros: Close restaurants, Free Internet
Friendly and helpful staff, great ambiance, nice rooms. The J bar on the first floor is a great place for a drink or lunch. Wonderful breakfast. The location couldn't have been better.

Posted by on Apr 12, 2011

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5 out of 5

Great Hotel

Great hotel with great service! I am a vail resorts employee and got a huge discount (The Mountain was closed, but Highlands was open) and they still treated us great! Large bathrooms with Molton Brown Tolietires. Ski valet and storage Valet Parking. Never ate at J bar but had drinks there. Loved the pool and hot tub. Concierge was great. Walking distance to everything. Definentaly will go back soon!

Posted by on Feb 7, 2009

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5 out of 5

Fanciest Hotel I've Ever Seen

The Jerome was the fanciest hotel I've ever stayed in, absolutely stunning. The new section of the building was built to match verbatim the original hotel, so you didn't have the feeling of moving from the historic building into some crappy annex, it was just beautiful throughout. I thought the price very reasonable as well for the level of fabulousness.

Posted by on Jun 2, 2008

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5 out of 5

Classic Hotel - Great Service!

The rooms were spacious and well-appointed, mornings were well-spent around the fireplace reading the many papers complimentary to the guests (with Starbucks coffee-also free), then wherever you wanted to go in Aspen, the great staff would take you. Not that we really needed to go anywhere by car - the location is great, just a few blocks from the Gondola, a block to the best restaurants.\n\nDon't normally write reviews but the staff went above and beyond! Thanks to them all!\n

Posted by on Dec 10, 2007

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3 out of 5

Redrum aka "The Shining

We stayed in room 116 and every morning we were awoken at 0615 by the sound of the linen service raising and lowering the lift gate on the service truck to load linen carts. We were also there when some organization was having a conference and our room was right beside the main meeting space...loud, loud. loud. \nThe hotel decor reminded us of "The Shining. We even took a picture to show our family and friends. The loby carpets and walls seemed dingy and dirty. \nWe rated to pool "bad" because we would have had to go through the outdoor dining area to get to it!\nIt is really stuffy and old and has a dark and depressing feel. We think this hotal rates nowhere close to the four stars it holds.

Posted by on Aug 26, 2007

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About the Hotel Jerome, Auberge Resorts Collection

Location 330 E Main Street, Aspen, CO 81611

Property Features

Hotel Jerome, Auberge Resorts Collection offers its guests an outdoor pool, a spa tub, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 3450 square feet (321 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Jerome, Auberge Resorts Collection. For a fee, parking is available. This 4.5-star Aspen hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • 3450 sq ft of conference space
  • 321 sq m of conference space
  • Built in 1889
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Hotel Jerome, Auberge Resorts Collection offers 93 accommodations with minibars and video-game consoles. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Egyptian cotton linens
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Hotel Jerome, Auberge Resorts Collection has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in hallways
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Jerome, Auberge Resorts Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 1 and USD 45 per person (approximately)
  • Valet parking fee: USD 40.00 per day
  • Extended parking fee: USD 40.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auberge Jerome
  • Hotel Jerome Auberge Resort
  • Hotel Jerome Auberge Resort Aspen
  • Jerome Auberge
  • Jerome Auberge Aspen
  • Hotel Jerome, An Auberge Aspen
  • Jerome Hotel Aspen
  • Hotel Jerome An Auberge Resort
  • Hotel Jerome, Auberge Resorts Collection Hotel
  • Hotel Jerome, Auberge Resorts Collection Aspen
  • Hotel Jerome, Auberge Resorts Collection Hotel Aspen

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Hotel Jerome, Auberge Resorts Collection is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.