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Prestige Harbourfront Resort, WorldHotels Luxury

4.0 star property
Enjoy the spa at this 4-star Salmon Arm resort

Choose dates to view prices

Photo gallery for Prestige Harbourfront Resort, WorldHotels Luxury

Property amenity
Room amenity
Exterior
Brewpub, garden views, open daily
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available

Explore the area

View in a map
251 Harbourfront Drive NE, Salmon Arm, BC, V1E 2W7
  • Place, Salmon Arm Wharf
    ‪6 min walk‬
  • Place, Centenoka Park Mall
    ‪9 min walk‬
  • Place, Salmon Arm Water Slides
    ‪19 min walk‬

Room options

View all photos for Standard Studio, 1 King Bed, Kitchenette, Lake View (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Studio, 1 King Bed, Kitchenette, Lake View (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 356 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 372 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Design Room, Multiple Beds, Non Smoking, Jetted Tub

Design Room, Multiple Beds, Non Smoking, Jetted Tub | In-room safe, laptop workspace, iron/ironing board, free WiFi

Design Room, Multiple Beds, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 372 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Suite, 2 Queen Beds, Kitchen, Lake View (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Kitchen, Lake View (with Sofabed)

  • 605 sq ft
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Walk-in Shower;with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub (Walk-in Shower;with Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • 372 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Patio, Lake View

Suite, Multiple Beds, Patio, Lake View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Patio, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 620 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 620 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lake View (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Balcony, Lake View (with Sofabed)

9.4 out of 10
Exceptional
(10 reviews)
  • 372 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchen, Lake View (Living Room;with Sofabed)

Suite, Multiple Beds, Kitchen, Lake View (Living Room;with Sofabed) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Kitchen, Lake View (Living Room;with Sofabed)

  • 816 sq ft
  • Lake view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 601 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 372 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Lake View (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Lake View (with Sofabed)

8.4 out of 10
Very good
(12 reviews)
  • 372 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 372 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 1 King Bed, Balcony, Lake View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Balcony, Lake View

  • 372 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Lake View (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Balcony, Lake View (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 620 sq ft
  • Partial lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lake View (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Balcony, Lake View (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 372 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Lake View (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Lake View (with Sofabed)

  • 372 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 372 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 372 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Lake View

Standard Room, 2 Queen Beds, Non Smoking, Lake View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Lake View

9.2 out of 10
Wonderful
(9 reviews)
  • 372 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Patio

9.8 out of 10
Exceptional
(6 reviews)
  • 372 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony, City View (with Sofabed)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, City View (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 372 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Salmon Arm

On lake.Your stay at this Salmon Arm resort places you within a 10-minute walk of Shuswap Lake and Salmon Arm Wharf. Peter Jannink Nature Park and Centenoka Park Mall are also within half a mile (1 km).
View more Resorts in Salmon ArmOpens in a new window

What's nearby

  • Salmon Arm Wharf - 6 min walk - 0.4 miles
  • Peter Jannink Nature Park - 9 min walk - 0.5 miles
  • Centenoka Park Mall - 9 min walk - 0.5 miles
  • Salmon Arm Water Slides - 19 min walk - 1.0 mile
  • R.J. Haney Heritage Village and Museum - 6 min drive - 3.5 miles

Getting around

  • Kamloops, BC (YKA) - 94 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min walk
  • ‪Crown N' Anchor Public House And Grill - ‬16 min walk
  • ‪Jane's Place - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Barley Station Brewpub - ‬11 min walk

About this property

Prestige Harbourfront Resort, WorldHotels Luxury

Enjoy the spa at this 4-star Salmon Arm resort
Prestige Harbourfront Resort, WorldHotels Luxury offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A hot tub, a fitness center, and spa services are also featured at Prestige Harbourfront Resort, WorldHotels Luxury. Self parking is free.

This 4-star Salmon Arm resort is smoke free.

  • 120 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Prestige Harbourfront Resort, WorldHotels Luxury offers 120 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salmon Arm resort provides complimentary wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body scrubs.

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Salmon Arm

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,369 reviews
$114 nightly
The price is $131
Oct 1 - Oct 2
Total with taxes and fees
Fairfield Inn & Suites by Marriott Salmon Arm

Property amenities

Family friendly

  • Children's games
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 30 for adults and CAD 7 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 30 for adults, and CAD 7 to 15 for children
  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbourfront Resort Salmon Arm
Prestige Harbourfront
Prestige Harbourfront Resort
Prestige Harbourfront Resort Salmon Arm
Prestige Harbourfront Salmon Arm
Prestige Resort Salmon Arm
Prestige Salmon Arm
Salmon Arm Prestige
Salmon Arm Prestige Harbourfront Resort
Salmon Arm Resort
Prestige Harbourfront Hotel Salmon Arm

Frequently asked questions

How close is Prestige Harbourfront Resort, WorldHotels Luxury to the airport?

Prestige Harbourfront Resort, WorldHotels Luxury is 75.9 mi (94-min drive) away from the Kamloops, BC (YKA) airport, the closest popular airport to the property.

Does Prestige Harbourfront Resort, WorldHotels Luxury have an airport shuttle?

Airport shuttle services are not available at Prestige Harbourfront Resort, WorldHotels Luxury.

Does Prestige Harbourfront Resort, WorldHotels Luxury offer free breakfast?

Free breakfast isn’t offered at Prestige Harbourfront Resort, WorldHotels Luxury, but full breakfast is offered for a fee of between CAD 10 and 30 for adults, CAD 7 and 15 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Prestige Harbourfront Resort, WorldHotels Luxury?

No, there is no casino at this resort.

What time is check-in at Prestige Harbourfront Resort, WorldHotels Luxury?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Prestige Harbourfront Resort, WorldHotels Luxury?

This resort offers free self parking.

Does Prestige Harbourfront Resort, WorldHotels Luxury have a pool?

Prestige Harbourfront Resort, WorldHotels Luxury features an indoor pool and an outdoor pool.

Does Prestige Harbourfront Resort, WorldHotels Luxury have a restaurant?

Prestige Harbourfront Resort, WorldHotels Luxury is home to BRIXX Brewhouse, which features garden views, al fresco dining, and happy hour.

Does Prestige Harbourfront Resort, WorldHotels Luxury have a spa?

This resort has a spa, which features massages, facials, and mani/pedis.

How close is Prestige Harbourfront Resort, WorldHotels Luxury to downtown Salmon Arm?

Prestige Harbourfront Resort, WorldHotels Luxury is 0.3 mi away from Salmon Arm.

Prestige Harbourfront Resort, WorldHotels Luxury Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1020 reviews
Rating 8 - Good. 307 out of 1020 reviews
Rating 6 - Okay. 96 out of 1020 reviews
Rating 4 - Poor. 40 out of 1020 reviews
Rating 2 - Terrible. 18 out of 1020 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above
Stayed 2 nights in Jun 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
The park next door and the walkway on the waterfront was spectacular. We were pleasantly shocked to discover how lovely the area was. Beautiful art on the grounds and lovely boat launch added to the visual experience. Not to be missed...The Marine Park
Stayed 1 night in Jun 2025

10/10 Excellent

Ly

Stayed 1 night in Jun 2025

10/10 Excellent

Ly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Marina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean ,good customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

RUSSELL

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet spot to relax.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful hotel, excellent location, amazing food and great amenities. We were there three days for a golf trip. We had no idea how amazing Salmon Arm was. The bird sanctuaries, walkways and views were exceptional. All were viewed from the balcony of our lovely room. We will return for sure.
Stayed 3 nights in Jun 2025

4/10 Poor

Patricia

Disliked: Staff & service
I was unable to check in when I arrived at the property. I did not have the same credit card that I had used to make my reservation on my person. I had a debit card and cash but that was not acceptable. I was told I could use someone else's card. I had been dropped off by friends while they went off to check into different hotels and would not be back for at least an hour. The manager told me that I could sit in the lobby while I waited for their return. So there I sat with all my paddling gear plus folding chair and lifejacket An hour later I was able to check in using my friend's card. Total waste of time! This is an expensive place to stay and it's really not worth the extra costs. Meals in the restuarant on site are also costly. For example I was charged $3.00 for a glass of milk that I had poured at the coffee center. I could have had coffee for free but not milk apparently. Also there wasn't even a paper cup or coffee cup in the room to use when I wanted to get a drink of water. In summary its expensive and not very "friendly" or guest oriented. I wouldn't stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were tops. Happy and always have a smile.
Stayed 3 nights in Jun 2025

10/10 Excellent

Murray, Smiths Falls

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the bird watching walkway on the lakeside! We saw a Ring Necked Phesant!
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Stayed 2 nights in Jun 2025

8/10 Good

Rishia

Traveled with group
Liked: Amenities
Great location fantastic helpful staff. Very happy there is an EV charger. Pool is clean and the common areas are really nice
Stayed 1 night in Jun 2025

8/10 Good

Kimberley, Carp

Stayed 1 night in Jun 2025

10/10 Excellent

greg

Business traveler
Liked: Cleanliness, staff & service, room comfort
Enjoyed every stay
Stayed 1 night in May 2025

10/10 Excellent

Steve

Stayed 1 night in Jun 2025

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
All needs were met
Stayed 2 nights in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing. We had a little issue with the food. It was good but a couple things were off. Service was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and beautiful location. We live staying here on our way to the coast
Stayed 1 night in Jun 2025

8/10 Good

Amber

Beautiful room. Very friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Jo-Anne

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We requested an early check in and the staff went the extra mile to accommodate our request. The front desk team were very friendly, polite and attentive! Our room was spacious and very comfortable. We would definitely stay here again should the need arise.
Stayed 1 night in May 2025

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I originally booked the Fairfield Inn, but since this was a special trip, I decided to upgrade based on the glowing reviews for Prestige Harbourfront Resort. I now seriously question whether those reviews are genuine, because our experience was completely different. Check-in was cold and unwelcoming. There was a plexiglass barrier at the front desk, which felt more like a budget motel than a resort. The front desk staff was unwilling to offer any helpful information. I had to ask about the gym, pool (which was closed), and e-bikes—none of it was explained voluntarily. When I asked for dining recommendations, I was told, “We have two high-end restaurants,” and was handed a map with no explanation. We paid extra for a balcony room to enjoy the view—but when we opened the door, we were hit by the strong odor of nearby trash bins. The smell was so bad we couldn’t even sit outside, making the extra cost feel like a complete waste. The hallways also had an unpleasant smell that make the hotel feel neglected. We tried dining at the on-site restaurant and waited over two hours for four cold hamburgers. The restaurant wasn’t busy, yet we were given the runaround with multiple “just five more minutes” excuses. Others around us left in frustration, and the staff showed no concern. This is not a resort experience. It’s overpriced, poorly run, and far from what it claims to be. I regret not staying at the newer Fairfield.
Stayed 1 night in May 2025

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel and beautiful views.
Stayed 3 nights in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and comfortable rooms, I highly recommend a balcony room over the lake. Beautiful nature walks and the wharf nearby, and walkable to downtown shopping. The restaurant and pub at the hotel are great and also have patio seating overlooking the lake.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Kaye

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous, clean and easy to get to hotel. Room was fantastic overlooking the lake. Restaurant was extremely good! Would recommend!
Stayed 1 night in May 2025