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Hotel Mocawa Plaza Armenia

3.5-star property
Kr. 14 #9 Norte - 00, Armenia, Quindio 1-855-201-7819
3.5 out of 5
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Hotel Description

3.5-star spa hotel with free breakfast

In Armenia

Stay at this Armenia hotel and you'll be within half a mile (1 km) of Parque De La Vida and 2 miles (3 km) of Bolivar Plaza. Also, Metropolitan Cultural Convention Centre of Quindío is within 3 miles (5 km) and Centenario Stadium is within 6 miles (10 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

The 97 soundproofed guestrooms offer free WiFi and minibars. Other amenities include refrigerators, room service, and LED TVs with satellite channels.

Habitación Doble Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Dec 9 - Dec 10

Habitación Twin Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Habitación Superior con vista a la montaña

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Mocawa Plaza Armenia ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Mocawa Plaza Armenia

Everyone (2)
5 out of 5

Posted by on Jun 25, 2019

Was this review helpful to you?
2 out of 5

Do not stay

Pros: The friendly bell boy.
Cons: The staff need to be better understanding.
My passport stamp did not have a number filled in by the customs agent when she stamped it. So due to not having some number not being filled in they (hotel) charged me the hotel full hotel tax. The front desk girl named Laura informed me they would have charge me the local tax. The staff would not listen to me , after I forming them that it should not be my fault.

Posted by on Mar 22, 2018

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Comment from Hotel Management

Apr 3, 2018 by Jorge Uribe | General Manager

Dear Anonymous thank you for sharing your feedback with us at Expedia. We always want our guest to have a relaxing stay at our hotel and that the service provided by any our members of staff maintains a excellent level. I am sorry to read that there were inconvenience with charges; be assured that all feedback provided has been addressed to our Team and Managers in order to avoid similar situations in the future. Please do not hesitate to contact the customer service team so that all mentioned can be reviewed with you directly. Warmest regards,

About the Hotel Mocawa Plaza Armenia

Location Kr. 14 #9 Norte - 00, Armenia, Quindio 630004

Property Features

Hotel Mocawa Plaza Armenia offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Mocawa Plaza Armenia. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3.5-star Armenia hotel is smoke free.

  • 97 guestrooms or units
  • Continental breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Mocawa Plaza Armenia offers 97 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Armenia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Restaurante The Grill - This restaurant specializes in local and international cuisine.

Sky Bar (PIso 17) - This poolside bar serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Spa Services

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All Half Board rate plans include lunch or dinner for up to 2 people. Only breakfast will be included for any extra persons.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Facilities fee: USD 3 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Mocawa
  • Best Western Plus Mocawa Armenia
  • Allure Aroma Mocawa Karisma Armenia
  • Best Western Plus Mocawa Hotel Armenia
  • Mocawa
  • Allure Aroma Mocawa Hotel Karisma Armenia
  • Allure Aroma Mocawa Hotel Karisma
  • Allure Aroma Mocawa Karisma
  • Hotel Allure Aroma Eje Cafetero By Karisma
  • Best Western Plus Mocawa Hotel
  • Allure Aroma Mocawa by Karisma
  • Hotel Mocawa Plaza Armenia
  • Mocawa Plaza Armenia
  • Mocawa Plaza
  • Allure Aroma Mocawa Hotel by Karisma
  • Hotel Mocawa Plaza
  • Mocawa Plaza Armenia Armenia
  • Hotel Mocawa Plaza Armenia Hotel
  • Hotel Mocawa Plaza Armenia Armenia
  • Hotel Mocawa Plaza Armenia Hotel Armenia

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Hotel Mocawa Plaza Armenia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.