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4.6 out of 5

"I stayed there for 4 nights. Went to DC as a tourist. The hotel is extremely convenient - a shuttle from the airport, and right next to a metro stop. ... " More

By a verified traveler on Tue 10 Apr 2018

Hotel Description

3.5-star hotel near Pentagon

In suburbs

Your stay at this Crystal City hotel places you within 2 miles (3 km) of Pentagon and Fashion Center at Pentagon City. Birchmere and Jefferson Memorial are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and perks like free WiFi.

WiFi, refrigerators

The 345 guestrooms feature comforts like premium bedding and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and TVs with cable channels.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$93 per night

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Concierge Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crystal City Marriott at Reagan National Airport ratings based on 64 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crystal City Marriott at Reagan National Airport

Everyone (13)
4 out of 5

Posted by on Jul 14, 2019

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4 out of 5
Very nice room but the construction noise made it difficult to enjoy my morning.

Posted by on Jun 9, 2019

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2 out of 5
Unbearable construction noise during current renovation (which the rooms need badly). Staff definitely hit-or-miss - some very friendly and some rude and inattentive.

Posted by , from Rochester on Apr 5, 2019

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5 out of 5
I stayed there for 4 nights. Went to DC as a tourist. The hotel is extremely convenient - a shuttle from the airport, and right next to a metro stop. (There is an underground walkway to get to the metro.) There are also lots of shops and restaurants under the hotel in Crystal City. When my friend and I arrived the first day, the hotel staff were extremely helpful in holding our bags and giving us information on how to get around DC. They gave us a free metro/DC map, which I used the whole time during my stay. We interacted with the staff a few other times and they were always extremely helpful and friendly. The beds were comfortable. Rooms were clean and spacious. It was nice to have a refrigerator, also.

Posted by , from South Carolina on Apr 10, 2018

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5 out of 5

Vacation with kids and grandkids

Toured Washington DC. We had adjacent rooms with our kids and grandkids, so we could go back and forth. Close to the train hotel was great.

Posted by , from wisconsin on Mar 31, 2018

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4 out of 5
Perfect place to stay while vacationing in Washington DC. The elevator in the hotel brings you directly to the metro, restaurants, shopping, fast food, bakery... Whatever you need or want without venturing outdoors! The swimming pool and hot tub is a great place to relax after a long day of site seeing. Complementary fruit in the exercise room was appreciated as is free wifi.

Posted by on Mar 26, 2018

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5 out of 5

Most amazing and helpful staff!!!

First off, the hotel is perfectly located to catch the metro and explore the entire area. The hotel was very clean and has a very comfortable feeling about it. Now the most important part is the staff are amazing. From check in to check out I did not have a single problem with the staff. They were always extremely helpful and accommodated all my requests. Guest service representative Debra Norbert-Guzman was absolutely amazing and because of her, I will stay at this hotel every time I come back. She made our stay that much more amazing. She recommended some amazing activities and solidified my business with this hotel. Thank you so much Debra! Please pass this message on to the management at the hotel as I feel this lady deserves recognition for her dedication to the guests that walk through those doors everyday.

Posted by , from San Antonio, TX on Mar 5, 2018

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1 out of 5

Bad experience

We booked there for a good price family of 5. We got there you have to pay extra daily for a cot. Pay extra for internet and breakfast. This was not clarified when we book. Adding to the cost. So it turned out to be more expensive than other hotels, that have these services included. And were a suite!

Posted by , from Arizona on Jul 17, 2017

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Comment from Hotel Management

Sep 1, 2017 by Crystal City Marriott

Thank you for taking the time to provide us your feedback. As you booked through a third party (Expedia) and not through Marriott reservations or Marriott's website, please contact the third party (Expedia) so that they can change any misinformation that you were given.

5 out of 5

Wonderful location

Pros: staff and location
Cons: the stains on wall in room and peeling wall paper
Location: the underground shopping and metro. Pentagon city is the next metro stop over.
Everything was absolutely great. The only downside is no free wifi. The shuttle operates around the clock for speedy service.

Posted by , from louisiana on Oct 25, 2016

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5 out of 5

Perfect accommodations for a Washington, DC trip!

Pros: The accommodations, the hotel's restaurant Bell 20 and the staffs' attention to detail.
Cons: Nothing
Location: The location is perfect if you are planning on spending time in Washinton, DC.
A friend suggested this hotel to me so after reading reviews, I booked a room for a 5 day visit. And from the very 1st day until the day I left, the room and the staff were excellent. But I'd be remiss if I did not mention the food. Though I had suggestions for restaurants in and around Washington, I ate at the hotel everyday because the food was "5 star." From the first meal I ordered (breakfast: homemade corn tortilla with turkey sausage and eggs), I was hooked! I ate almost every meal in the hotel during my stay and EVERY MEAL was fantastic. I quickly got hooked on the brown rice bowl with red peppers, onions, black bean, avocado, pepper jack chess with salsa. You have an option to add chicken or shrimp. And though I ate other meals at the hotel which were all good, this was my favorite. The staff were very attentive and met all of my needs. And the Metro is right below the hotel! Being 2 stops from all things Washinton, DC made this hotel my personal "go to" for future trips. Kudos Marriott Hotels, Chef Pernell Morton and last but not least, Travelocity for managing my whole trip with panache'. Thank you.

Posted by , from Jacksonville, FL on Sep 6, 2016

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About the Crystal City Marriott at Reagan National Airport

Location 1999 Jefferson Davis Hwy, Arlington, VA 22202

Renovations + Closures

The property will be renovating from 19 April 2019 to 01 August 2019 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Crystal City Marriott at Reagan National Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. There are 6 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crystal City Marriott at Reagan National Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3.5-star Arlington hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 11 levels
  • 3450 sq ft of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (2.1 km / 1.3 mi)
  • Train station: Alexandria Station (6.9 km / 4.3 mi)
  • Metro station: Crystal City Station (0.2 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crystal City Marriott at Reagan National Airport offers 345 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

BELL20 Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

BELL20 Tavern - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 19

Special check-in instructions:

Airport shuttle service is available on request from 5 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

This property offers round trip airport shuttle service from 5:05 AM - 11:45 PM daily. For more details, please contact the property using the information on the reservation confirmation after booking.

Airport shuttle service is offered on request from 5 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 30.00 per day
  • Valet parking fee: USD 38.00 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal City Marriott Reagan National Airport
  • Crystal Marriott Hotel Reagan City Airport National
  • Crystal City Marriott Reagan National Airport Hotel
  • Crystal City Marriott Hotel
  • Crystal City Marriott
  • Crystal City Marriott At Reagan National Airport Hotel Arlington

You should know

  • Crystal City Marriott at Reagan National Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.