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"buffet only, for breakfast . not much food to chose from for dinner. free drink were good. " More

By a verified traveler on Sun 24 Oct 2021

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Hotel Description

3.5-star hotel near National Mall

Crystal City stay

Your stay at this Crystal City hotel places you within 3 miles (5 km) of Arlington National Cemetery and National Mall. Also, Fashion Center at Pentagon City is within half a mile (1 km) and Pentagon is within 2 miles (3 km).

Free shuttle, breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and free airport shuttle. Enjoy the free continental breakfast each morning.

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$101* Per night/room Dec 27 - Dec 28

Room, 1 King Bed, Accessible, Bathtub (Corner Room, Mobility/Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Corner Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Embassy Suites by Hilton Crystal City National Airport ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Crystal City National Airport

Everyone (11) Couples (2) Family (7)
2 out of 5
Room 305 - Shower faucet leaked horribly and NO hot water. It barely got warm. Toliet also needs to be fixed. It ran the longest I've ever heard after a flush. I actually took the top off thinking it needed the chain fixed, but nope. Hotel was nice- room looked great entering until the water issues.

Posted by on Oct 6, 2022

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4 out of 5

Posted by on Aug 29, 2022

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5 out of 5
Very nice.

Posted by , from LEROY on Jun 26, 2022

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4 out of 5
buffet only, for breakfast . not much food to chose from for dinner. free drink were good.

Posted by on Oct 24, 2021

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2 out of 5
It took an hour and half of me being on the phone with both Travelocity and the hotel for them to find my reservation. They said the confirmation number on my email was Travelocity’s confirmation number and not their confirmation number and therefore couldn’t find it. I know there can be disconnects booking through a third party and the actual hotel but something like just being able to pull up the reservation should not had taken the customer and hour and half of their trip to figure out. Travelocity should provide their confirmation number on the email.

Posted by , from Indianapolis on Aug 30, 2021

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4 out of 5

Posted by on Aug 3, 2021

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4 out of 5
Good hotel in a good location near the Pentagon. Internet a little weak.

Posted by , from Richmond on Aug 6, 2020

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2 out of 5
Mgr Reception was a joke. Breakfast was cold. Embassy suites used to be a great experience. Will be staying at Marriott across the street on next visit. Truly Sad !

Posted by , from East Greenwich NJ on Feb 12, 2020

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2 out of 5
$100.00 was stolen from my bag in the dining area.

Posted by on Jan 27, 2020

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5 out of 5
Nice open atmosphere. Comfortable beds. Breakfast was delicious.

Posted by on Dec 1, 2019

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About the Embassy Suites by Hilton Crystal City National Airport

Location 1393 S Eads Street, Arlington, VA 22202

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's an onsite 24-hour business center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Crystal City National Airport. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 3.5-star Arlington hotel is smoke free.

  • 267 guestrooms or units
  • 11 levels
  • Built in 1987
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Internet access - wireless , Internet access in public areas - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Alexandria Station (7 km / 4.3 mi)
  • Metro station: Pentagon City Station (0.6 km / 0.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Crystal City National Airport offers 267 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Arlington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Crystal Grill - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 21
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 42 per night (in/out privileges)
  • Extended parking fee: USD 42 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Crystal
  • Embassy Suites Crystal City National Airport
  • Embassy Suites Crystal Hotel
  • Embassy Suites Crystal Hotel National City Airport
  • Embassy Suites Hilton Crystal City National Airport Hotel
  • Embassy Suites Hilton Crystal Hotel
  • Embassy Suites Hilton Crystal City National Airport
  • Embassy Suites Hilton Crystal
  • Embassy Suites by Hilton Crystal City National Airport Hotel
  • Embassy Suites by Hilton Crystal City National Airport Arlington

You should know

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.