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4.5 out of 5

"I said it was okay and that is all i want to say about it, except that I expect a pair of slippers, even cheap paper ones when I stay at a quality hot ... " More

By a verified traveler on Thu 21 Nov 2019

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Hotel Description

4-star hotel near Green Square, connected to a shopping center

City center retreat

With a stay at this Old Town hotel, you'll be steps from Green Square and Farmers' Tower. Cathedral of Our Lady and Antwerp Market Square are also within half a mile (1 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. WiFi in public areas is free. Self parking, a business center, and a terrace are also offered.

WiFi, LCD TVs

In addition to LCD TVs with satellite channels, the 210 guestrooms offer WiFi and minibars. Room service, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$141* Per night/room Nov 1 - Nov 2

Family Room, 1 King Bed (Connecting Rooms, Executive)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 2 Twin Beds (Ambassador)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Presidential Suite (Duplex, Royal Sinjoor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Antwerp Old Town ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Antwerp Old Town

Family (4)
3 out of 5
I said it was okay and that is all i want to say about it, except that I expect a pair of slippers, even cheap paper ones when I stay at a quality hotel.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 25, 2019 by Serge de Wandelaer, General Manager

Dear, We would like to thank you for choosing Hilton Antwerp Old Town during your recent visit to the city and for leaving a review regarding your stay. We would like to apologize for the pair of slippers. We sincerely hope to welcome you again at Hilton Antwerp Old Town again Kind regards, Serge de Wandelaer General Manager

5 out of 5
Beautiful Hotel in the heart of Antwerp! Great location walking distance to all the best sires in the old town part of the city!! Highly recommended to all!

Posted by on May 21, 2019

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Comment from Hotel Management

May 23, 2019 by Serge De Wandelaer

Dear Guest, Many thanks for your positive review in regards to your recent stay at Hilton Antwerp Old Town. It is a pleasure to read you enjoyed the hotel and the location of the hotel. We would be honored to welcome you again in the near future! Kindest regards, Serge De Wandelaer General Manager

5 out of 5
The location was perfect and within easy walking distance of the main sites. The huge tub in the bathroom allowed for a luxurious soak after a long day, and the room was ample in size. The staff was friendly and very helpful. I would definitely recommend a stay here!

Posted by on May 18, 2019

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Comment from Hotel Management

May 20, 2019 by Serge de Wandelaer

Dear Guest, Thank you so much for your review and recommendation of Hilton Antwerp Old Town. I am glad that you enjoyed your stay with us. We love our location too, overlooking the Historic town square lets our Guests really get a feel of our beautiful city. I am as well glad to hear that you liked the bathroom amenities and I am more than happy that our Team made your stay special through helpfulness as well as politeness. I will pass on your feedback to them. I hope we can welcome you back again soon. Kind regards, Serge de Wandelaer General Manager

5 out of 5
The location was amazing! Convenient, close to restaurant , shopping and university! The room was large as well as the bath.

Posted by on Mar 25, 2019

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About the Hilton Antwerp Old Town

Location Groenplaats 32, Antwerp, 2000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. There are 13 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at Hilton Antwerp Old Town. For a fee, parking is available. This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 5 levels
  • Built in 1993
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Antwerp Central Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Antwerp Old Town offers 210 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Blend 32 Kitchen & Bar - This restaurant specializes in Belgian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Blend 32 Kitchen & Bar - This bar specializes in Japanese cuisine and serves lunch, dinner, and light fare. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests driving to the property should contact this property in advance.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 50 per pet, per night
  • Weight limit: 25 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Fee for in-room wireless Internet: EUR 15 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: EUR 15 (rates may vary)
  • Self parking fee: EUR 24.00 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Antwerp Hilton
  • Hilton Antwerp
  • Hilton Hotel Antwerp
  • Hilton Antwerp Old Town Hotel
  • Hilton Antwerp Old Town
  • Hilton Antwerp Old Town Hotel
  • Hilton Antwerp Old Town Antwerp
  • Hilton Antwerp Old Town Hotel Antwerp

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.