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"There was no cups or coffee pot in room. Not told that it would be in lobby. Waited 10+ minutes before someone came to check us in. " More

By a verified traveler on Sun 09 Jun 2019

Hotel Description

Hotel near University of Michigan in Ann Arbor

In Ann Arbor

With a stay at this Bryant Pattengill West hotel, you'll be within half a mile (1 km) of Briarwood Mall and 3 miles (5 km) of University of Michigan. Michigan Stadium and Crisler Arena are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 112 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, sitting areas, and free local calls. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Aug 18 - Aug 19

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Detroit Ann Arbor Briarwood Mal ratings based on 7 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Extended Stay America Suites Detroit Ann Arbor Briarwood Mal

Everyone (1) Couples (1) Family (1)
3 out of 5
There was no cups or coffee pot in room. Not told that it would be in lobby. Waited 10+ minutes before someone came to check us in.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by Hotel Management

It was disappointing to know you did not experience the best from us. We apologize that we didn’t explain our kitchenware policy to you upon arrival. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your feedback will help us communicate such vital information effectively going ahead. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management

2 out of 5

Terrible hotel - too close to freeway!

Pros: The convenience to the University of Michigan hospital.
Cons: They need to clean the room better and update the hotel.
Location: Location was great to the hospital and across the street from Briarwood Mall if that is what you are looking for.
This hotel is so close to the freeway that if you need sleep for a procedure at University of Michigan Hospital do not stay here! My husband was to have surgery the next day and was unable to sleep due to the noise of the freeway and the air-conditioning being so noisy. One good thing I can say about the room, new bed, rest of the room was very old and run down!

Posted by , from Michigan on Jun 8, 2017

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Comment from Hotel Management

Jun 10, 2017 by General Manager

Thank you for evaluating your stay. We apologize your rest was disturbed due to noise from the highway. While this noise was outside the hotel and uncontrollable by our team, we do understand your frustration. Our goal is to provide a clean property and a comfortable suite so you can get a good night's rest. Your concerns in regard to HVAC unit will be shared with our maintenance team. We hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, General Manager

1 out of 5

nasty

This is without a doubt the worst hotel I had ever seen. The rooms were dirty, I ended up with 3 different rooms before I had left. The first room I had to deal with a barking dog next door, the second was very dirty (food particles in the sink, coffee grounds left in the pot, and some unknown liquid in the fridg). The 3rd room had a really bad smell. We ended up leaving in the middle of our stay. The staff was rude, I will never be back.

Posted by on Jul 28, 2010

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4 out of 5

Would STAY Again!

After spending 4 days in Madison Hts., Extended Stay....this one looked wonderful. I thought the staff was nice. My room was clean, I felt very safe...while my significant other was having surgery at the U of M. Kitchen area was very clean, could not find problem with cleanliness. The room did not smell of any smoke, the walls were not yellowed from age or smoke. I was clean, comfortable room! I would stay again....without a problem!

Posted by on Nov 29, 2009

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2 out of 5

CLEAN?

Upon arrival, it looked decent. My husband and I didn't stay too much in the room,but when we did, I notice it wasn't that clean. The floor needed swept and there was a towel behind the bathroom door which we DID NOT USE. Not sure when it was cleaned last. There was also hair in the tub and nightstand. I am NOT A CLEAN FREAK,but I expect a clean room for the night. The location and front desk were great. The price is right for one night $*.The drive is short to the Michigan stadium and the mall is close by.

Posted by on Oct 18, 2009

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5 out of 5

Great Place to Stay on a Budget

We found the hotel to be just what we were looking for. We had traveled to the Ann Arbor area for the NASCAR race, wanted a place close to the track and also to shopping. We were pleasantly surprised in the quality of the hotel for the money we paid. We were able to prepare some of our own meals in our room, the room was extremely clean and comfortable. The staff were very pleasant ~ * was delightful and very helpful! We have already booked our room again for next year!

Posted by on Aug 18, 2008

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1 out of 5

Makes Monks happy

Terrible TV selection, they claim to have hi speed internet but they have one line for everyone. So you end up slower than dialup and they charge you for it. No change at the front desk for the laundry. Rooms are ok but just OK. Do yourself a favor don't stay here.

Posted by on Jan 24, 2007

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About the Extended Stay America Suites Detroit Ann Arbor Briarwood Mal

Location 1501 Briarwood Cir, Ann Arbor, MI 48108

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Detroit Ann Arbor Briarwood Mal also features coffee/tea in a common area, laundry facilities, and complimentary use of a nearby fitness facility. Free self parking is available. This Ann Arbor hotel is smoke free.

  • 112 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (37.9 km / 23.6 mi)
  • Train station: Ann Arbor Station (6.5 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Detroit Ann Arbor Briarwood Mal offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Ann Arbor
  • Extended Stay America Detroit Ann Arbor
  • Extended Stay America Detroit Hotel Ann Arbor
  • Extended Stay America Detroit Ann Arbor Hotel
  • Extended Stay Ann Arbor
  • Ann Arbor Extended Stay
  • Extended Stay Deluxe Detroit - Ann Arbor Hotel Ann Arbor
  • Extended Stay America Detroit Ann Arbor Briarwood Mall Hotel
  • Extended Stay America Detroit Briarwood Mall Hotel
  • Extended Stay America Detroit Ann Arbor Briarwood Mall
  • Extended Stay America Detroit Briarwood Mall
  • Extended Stay America Detroit Ann Arbor Briarwood Mall

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.