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4.6 out of 5

"This stay was a great experience all around. The fire pit at the entrance was warm. The welcome was warm. What a gourmet surprise at the grill - I h ... " More

By a verified traveler on Sun 15 Jul 2018

Hotel Description

4-star ski-in/ski-out hotel with 7 restaurants

Winter getaway

You'll be within half a mile (1 km) of Chugach National Forest and 2 miles (3 km) of Girdwood Center for Visual Arts with a stay here. Girdwood Park and Girdwood Town Square are also within 3 miles (5 km).

Full-service spa, indoor pool

This smoke-free hotel features ski-in/ski-out access, a full-service spa, and 7 restaurants. There's a free ski shuttle, and ski lessons, ski rentals and ski passes are available on site. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and an area shuttle.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 304 guestrooms also offer free WiFi and iPod docks. Flat-screen TVs come with digital channels, and other amenities include refrigerators and room service.

Deluxe Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$219 per night

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hotel Alyeska ratings based on 49 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hotel Alyeska

Everyone (22) Couples (2) Business (1)
5 out of 5
Hotel staff were very friendly and accommodating and hotel was very comfortable and relaxing to spend the weekend at.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 24, 2019 by Kameron ~ Front Desk Manager

Anonymous, Thank you for staying with us and for providing your review. I am pleased to see that our staff was able to make your stay relaxing and comfortable. I hope to welcome you back in the future.

5 out of 5
I loved the comfort of the king sized bed as well as the many options of tv channels you can choose from. Very spacious room and bathroom that provided a nice shower head and ammeneties. Customer service was extremely nice and i highly do recommend the bistro restauarant on 2nd floor.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 16, 2019 by Kameron ~ Front Desk Manager

Anonymous, Thank you for staying with us and for providing your feedback. Our beds are quite cozy and our dining options are out of this world! I am so happy to see you were able to enjoy your time with us. I hope to welcome you back to property in the future.

5 out of 5
Upgraded to beautiful room on top floor Just loved it here!

Posted by , from Woodland Hills, CA on Oct 13, 2018

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Comment from Hotel Management

Oct 14, 2018 by Kameron ~ Front Desk Manager

Jeff, Thank you for staying with us and for providing your feedback! I am happy to see that you were upgraded and enjoyed the breathtaking views. I hope to welcome you back in the future!

5 out of 5

Very inviting

Pros: Everything
Cons: The young man at the desk was deadpan. His female coworker chimed in to provide a pleasant check-in experience.
Location: Hiking trails starting at the hotel. Free local bus.
This stay was a great experience all around. The fire pit at the entrance was warm. The welcome was warm. What a gourmet surprise at the grill - I had the halibut and polenta, my husband had the steak. Both were tasty. Our waitress was outstanding. Soft robes and chocolates awaited us in our room. Every room has a view. We felt special during our short stay.

Posted by , from Chanhassen, MN on Jul 15, 2018

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Comment from Hotel Management

Jul 18, 2018 by Kameron ~ Front Desk Manager

Peggy, Thank you for staying with us and providing your feedback! I am so happy to see that you enjoyed our beautiful property and exceptional staff! We pride ourselves on providing award winning accommodations and I am pleased to see we were able to do that with you! I hope to welcome you back in the future!

2 out of 5
We had a nice room, with a Mountain View, we thought. Once we opened the curtains we saw there was some sort of utility structure I. The roof right outside our window, so we got a view of a door out our window. We had two rooms because we had six guests. I cam into the adjoining room to check on my sons. I found one had slept in the floor. I asked my other son why he was on the floor and he said it was because they got but to pieces. He showed me his hands and arms which had several red spots. I rolled the sheets back and there were bed bugs in the bed. I complained and the sent security up to photograph the bed bugs. The front desk person said there was. I thing they could do because the room had been prepaid through Travelocity. I asked for a manager to call me back and I never got a call. I have called several times and left messages but still have not gotten a call back from management. When you pay fiver $1,200.00 for two small rooms for two nights you done expect a room infested with bed bugs.

Posted by , from Northern California on Jun 29, 2018

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Comment from Hotel Management

Jul 3, 2018 by Front Office Management - Alyeska Resort

Good Evening Scott, A manager will be reaching out to you to speak with you regarding your stay. Thank you. - Front Office Management

5 out of 5
Gorgeous hotel and views! Very happy with our stay. Staff was attentive when our room felt warm and even called later to be sure it was to our liking. We would certainly go back!

Posted by , from st. Louis on Jun 18, 2018

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Comment from Hotel Management

Jun 19, 2018 by Scott - Front Desk

Good Evening Sue, Thank you for the positive review of our resort. We look forward to seeing you again soon! Best Regards, Alyeska Front Desk Team

5 out of 5
Hotel location is perfect. Staff was extremely helpful and friendly. I would highly recommend this hotel.

Posted by on Jun 12, 2018

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Comment from Hotel Management

Jun 12, 2018 by Polaris

Good afternoon, Thank you for providing feedback from your stay. We value all feedback, but it is always good to hear about a great stay. We want that experience for everyone! Regards, Polaris Sullo, Front Desk Supervisor

5 out of 5
Beautiful landscape, Hotel, area around the hotel. Food wasn’t the best, salmon was over cooked .

Posted by , from Lincoln, Ne on Jun 5, 2018

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Comment from Hotel Management

Jun 6, 2018 by Kameron ~ Front Desk Manager

Sonia, Thank you for staying with us and providing your feedback! I am sorry to see that our restaurants were not up to your standards however, I have passed this information on to our Food & Beverage department so they can address the issue. We would love to try and change your perception as our restaurants are normally quite delicious! We hope to welcome you back in the future! Again, thank you for staying with us and providing your review.

5 out of 5

Peaceful paradise

First two nights in Alaska was spent here with a magnificent view of the mountain right from our room. Couldn't imagine a better start for our visit!

Posted by , from Or on May 13, 2018

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Comment from Hotel Management

May 13, 2018 by Kameron ~ Front Desk Manager

George, Thank you for staying with us and providing your review! Our mountain view is quite astonishing and I am so happy to see you were able to enjoy it! We are surrounded by some of the worlds most gorgeous and intense landscaping. We would love to welcome you back in the future!

5 out of 5

Alyeska Wonder

Pros: Love the architecture and the solid construction. It feels like a fortress when you are inside.
Location: The hotel is surrounded by trees, so it feels very isolated,but in reality it is easy to go to Girdwood for a coffee, drink, food, or to hang out.
This hotel is a great place. Hidden in the glacier valley, it raises from the ground for a great secluded location. It is a mile from Girdwood. The hotel is very well built and has a great pool, sauna, and gym facility. The Food is also excellent. However, it is the Tram that steals the show. The tram goes from the Hotel, literally just outside the side door and goes up, straight up to a great view point. You do not need to be a skier to enjoy the Tram. Anyone can ride up and back down and I highly encourage that you take a look look for yourself. The next time that I am in Girdwood, I will be staying at the Alyeska Ski Resort Hotel. I love being in that hotel.

Posted by , from Denver, CO on Jan 19, 2018

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Comment from Hotel Management

Jan 20, 2018 by Don Behm

Good evening JRC, Thank you for your review of the Hotel Alyeska. We are a one of a kind location in Alaska. The aerial tram is our premier attraction at the resort whether you are skiing or just site-seeing. I am glad to hear your getaway to the resort and Girdwood was a total success. We look forward to you staying with us in the future. Regards, Don Behm Assistant Front Office Manager

Property Features

During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. The Hotel Alyeska helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 7 restaurants and 2 coffee shops/cafés on site. WiFi is free in public spaces. This ski hotel also offers an indoor pool, a sauna, and a fitness center. Self parking is free. This 4-star Girdwood hotel is smoke free.

  • 304 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 2 coffee shops
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1994
  • Bar or lounge
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Anchorage, AK (ANC-Ted Stevens Anchorage Intl.) (675.7 km / 419.8 mi)
  • Train station: Girdwood Alaska Railroad Depot (6.4 km / 4 mi)
  • Property shuttles: Free area shuttle and ski shuttle; airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Hotel Alyeska offers 304 accommodations with iPod docking stations and video-game consoles. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Girdwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Seven Glaciers - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Glacier Express - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

The Tramway Cafe - This café serves breakfast and lunch. Open select days.

The Pond Cafe - This café serves breakfast and brunch. Open select days.

Sakura Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Snowboarding on site
  • Parasailing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Downhill skiing on site

Spa Services

The Spa at Alyeska has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Guests under 15 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Minimum age to access spa is 15
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Valet parking fee: USD 10 per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alyeska Girdwood
  • Alyeska Hotel
  • Hotel Alyeska
  • Hotel Alyeska Girdwood
  • Alyeska Hotel Girdwood
  • Alyeska Prince Hotel
  • Alyeska Resort Girdwood
  • Girdwood Alyeska Prince Hotel Resort
  • Alyeska

You should know

  • The Hotel Alyeska offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.