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Hilton Garden Inn Watertown/Thousand Islands

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

Exterior
Indoor pool
Reception
Courtyard
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1290 Arsenal Street, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪13 min walk‬
  • Place, Regal Salmon Run
    ‪16 min walk‬
  • Place, Jefferson Community College
    ‪2 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪7 min drive‬

Room options

View all photos for 1 King Jr Ste Mobility/Hearing Access Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 King Jr Ste Mobility/Hearing Access Tub

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Business Suite, 1 King Bed

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 37-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 KING BED JUNIOR SUITE WITH SOFABED

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 KING BED JUNIOR SUITE WITH SOFABED

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • Free WiFi

About the neighborhood

Watertown

In Watertown .You'll find Salmon Run Mall and Regal Salmon Run within 2 miles (3 km) of this hotel. Kostyk Field and Jefferson Community College are also within 2 miles (3 km).

What's nearby

  • Salmon Run Mall - 13 min walk - 0.7 miles
  • Regal Salmon Run - 16 min walk - 0.9 miles
  • Jefferson Community College - 2 min drive - 2.1 miles
  • Kostyk Field - 3 min drive - 2.5 miles
  • Fort Drum - 15 min drive - 14.3 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Red Robin - ‬10 min walk
  • ‪Salmon Run Mall Food Court - ‬16 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

3-star guestrooms with free WiFi
Hilton Garden Inn Watertown/Thousand Islands offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6351 square feet (590 square meters) and includes a conference center. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Watertown/Thousand Islands. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Watertown hotel.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6351 sq ft of conference space
  • 590 sq m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG
Watertown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,001 reviews
$127 nightly
The price is $141
Jun 14 - Jun 15
Total with taxes and fees
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:30 AM for a fee: USD 15.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.95 for adults and USD 6.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Thousand Islands

Hilton Garden Inn Watertown Thousand Islands

Hilton Garden Thousand Islands

Hilton Garden Watertown Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands Watertown

Hilton Garden Watertown/Thousand Islands Watertown

Hilton Garden Watertown/Thousand Islands

Hilton Garn WatertownThousand

Hilton Garden Inn Watertown/Thousand Islands Hotel

Hilton Garden Inn Watertown/Thousand Islands Watertown

Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

How close is Hilton Garden Inn Watertown/Thousand Islands to the airport?

Hilton Garden Inn Watertown/Thousand Islands is 5.2 mi (8-min drive) away from the Watertown, NY (ART-Watertown Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Watertown/Thousand Islands?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Watertown/Thousand Islands on Jun 21, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Watertown/Thousand Islands have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Watertown/Thousand Islands.

Does Hilton Garden Inn Watertown/Thousand Islands offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Watertown/Thousand Islands, but full breakfast is offered for a fee of USD 15.95 for adults and USD 6.95 for children. It's available every day from 6 AM to 11:30 AM.

Is there a casino at Hilton Garden Inn Watertown/Thousand Islands?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Watertown/Thousand Islands?

Check-in begins at 4 PM.

Is there free parking at Hilton Garden Inn Watertown/Thousand Islands?

This hotel offers free self parking.

Does Hilton Garden Inn Watertown/Thousand Islands have a pool?

Hilton Garden Inn Watertown/Thousand Islands features an indoor pool.

Does Hilton Garden Inn Watertown/Thousand Islands have a restaurant?

Hilton Garden Inn Watertown/Thousand Islands is home to The Grille, which features American cuisine.

Does Hilton Garden Inn Watertown/Thousand Islands have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Watertown/Thousand Islands to downtown Watertown?

Hilton Garden Inn Watertown/Thousand Islands is 1.8 mi away from Watertown.

Hilton Garden Inn Watertown/Thousand Islands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelby

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room and excellent staff loved the hot tub
Stayed 2 nights in Feb 2026

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, amenities
Everything was amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Lady

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay overall. When we checked in, Anthony at the front desk greeted us with a warm smile and made us feel welcome right away. Our room was clean, and the staff throughout the hotel were friendly and accommodating. The pool and hot tub were nice, although they were quite full of kids at the time. Around 1 PM, a fire alarm disturbed our sleep and we had to evacuate the room. We weren’t informed about what caused it, which was a bit unsettling. Breakfast was good, and the server was very friendly. She even offered us breakfast to go for our road trip, which was a very thoughtful gesture. Overall, it was a good stay and we enjoyed our visit.
Stayed 1 night in Feb 2026

8/10 Good

Gracie

Stayed 2 nights in Feb 2026

2/10 Terrible

Kayleigh

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

6/10 Okay

Shawn

Stayed 2 nights in Feb 2026

10/10 Excellent

Frank, Akwesasne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful luxurious Room 👍
Stayed 1 night in Jan 2026

10/10 Excellent

Morgan

Traveled with family and small children
Liked: Cleanliness, amenities
Probably the best hotel we have ever stayed at. Facilities were clean and comfortable, staff were amazing and food was great. Will absolutely stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Jesse

Stayed 2 nights in Jan 2026

10/10 Excellent

Manuel

Stayed 3 nights in Jan 2026

8/10 Good

Sybil

Traveled with family
Liked: Cleanliness, staff & service
We were moved after midnight on our first night due to the heat pumping and not being able to turn the ac on. Our second room had no shampoo but my kids didn't let me know until check out. The staff was very friendly and very helpful and the food was great. The hotel was very accommodating to our dogs. Would for sure stay again.
Stayed 2 nights in Jan 2026

6/10 Okay

Darren

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert, Roanoke

Stayed 1 night in Jan 2026

6/10 Okay

Justin

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The hot tub was disgusting. Small children should not be allowed. There was several children playing in it. something very questionable floating in it, front desk did address the issue immediately. But we were not able to use it. Also there was no hot water in are room.
Stayed 1 night in Jan 2026

10/10 Excellent

Chantelle

Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Stayed 2 nights in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities
Clean room great staff. Nice restaurant
Stayed 2 nights in Nov 2025

8/10 Good

Carolee

Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Stayed 1 night in Dec 2025

6/10 Okay

Omar

Business traveler
Disliked: Amenities, property conditions & facilities
Room was somehow noisy snoring of the guy in the other room. Window was dripping on AC. Small fridge made noises. AC temperature was not right in winter fluctuating from cold to hot. Beside it was over-priced for the level of room. It was ok for two night stay for work but if u wanna enjoy some time, find something worth it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laryssa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were nice and even managers were even seen in their offices or in the hallways throughout the weekend. Also it smelled so good from the fresh clean room to the great food that The Grille was making. I think the only down side was maybe the road outback however I think the TV drowned it out.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

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