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Santa Ana Star Casino Hotel

3-star property
54 Jemez Canyon Dam Rd, Bernalillo, NM 1-855-201-7819

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4.6 out of 5
Exceptional!
See all 56 Travelocity Reviews

Points Of Interest

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Hotel Description

3-star hotel near Santa Ana Star Casino

In historical district

With a stay at this Bernalillo hotel, you'll be steps from Santa Ana Star Casino and within a 15-minute walk of Santa Ana Golf Club. Coronado Historic Site and J&R Vintage Auto Museum are also within 2 miles (3 km).

Dining options, 4 bars/lounges

This hotel features 5 restaurants, 2 spa tubs, and an indoor pool. Traveling on business? Take advantage of the 7 conference rooms, business center, and free valet parking. Unwind with a drink at one of the 4 bars/lounges and enjoy free perks like continental breakfast and WiFi in public areas.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 204 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, down comforters, and free local calls are also available.

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Oct 20 - Oct 21

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed (Mountain or Golf Course View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds (Mountain or Golf Course View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Santa Ana Star Casino Hotel ratings based on 56 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Santa Ana Star Casino Hotel

Everyone (33) Couples (8) Family (16)
5 out of 5
We went on a family trip, we booked 6 rooms. What we liked the most was there was something for everyone to do, bowling, swimming, gambling, enjoying the music at one of the bars or playing nintendo in one of the rooms. We also liked that the had continental breakfast, which helped a lot on expenses. Ages in our group were 2 to 75 , so when we were not at Balloon fiesta or out somewhere else the fun did not stop. Pricier, but worth it!!

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Tasha

Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5
Beautiful property clean comfortable rooms staff was very friendly upon check in. Free complimenary breakfast a plus. Coffee and refrigerator in the room a plus. Late checkin a plus

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 5, 2019 by Shift Manager

Thank you for taking the time to review our property. I am glad to hear that we will be your top choice when your travels bring you back here. We look forward to welcoming you back soon!

5 out of 5
No hair dryer not enough coffee n room but like the coffee maker and quiet 👍

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 21, 2019 by Brittany

Dear Guest, Thank you for you review and your feedback. I do apologize for the inconveniences you experienced here at our hotel. I will be addressing this personally with my staff to better our services. I do hope there is a chance to have you return and give us another try.

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by Tasha

Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Britttany

Dear Guest, Thank you for you review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Brittany

Dear Guest, Thank you for you review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5
We were very pleased with our stay. The rooms were very clean and we were pleased with our stay.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by Tasha

Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 28, 2019 by Tasha

Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5
Comfortable, clean room and friendly but not “in your face” friendly staff which was refreshing. Great information and communication by the outside (Valet) staff regarding use of Valet service and general parking guidelines ( I stayed for three nights so this information was very nice to have).

Posted by on Aug 26, 2019

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Comment from Hotel Management

Sep 3, 2019 by Tasha

Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5
Large, modern rooms. Several restaurants to choose from. Don't like the smoke in the casino.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Shift Manager

Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

About the Santa Ana Star Casino Hotel

Location 54 Jemez Canyon Dam Rd, Bernalillo, NM 87004

Property Features

Santa Ana Star Casino Hotel offers its guests 2 spa tubs, an indoor pool, and a fitness center. There are 5 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. There are 7 meeting rooms available. The business-friendly Santa Ana Star Casino Hotel also features gift shops/newsstands, a garden, and dry cleaning/laundry services. Free valet parking is available.

  • 204 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • 12000 sq ft of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 11 AM.

Cantina Rio - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Feast Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open select days.

Mesa Grille - This café serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Juniper Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Lounge 54 - Onsite bar. Open daily.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santa Ana Star Casino Hotel Bernalillo
  • Santa Ana Star Casino Bernalillo
  • Santa Ana Star Casino
  • ta Ana Star Casino Bernalillo
  • Santa Ana Star Casino
  • Santa Ana Star Casino Hotel Hotel
  • Santa Ana Star Casino Hotel Bernalillo
  • Santa Ana Star Casino Hotel Hotel Bernalillo

You should know

  • Pool access available from 9 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Albuquerque-Hotels-Santa-Ana-Star-Casino-Hotel.h20528491-p2.Hotel-Reviews?rm1=a2&

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.