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"Nice hotel good breakfast. Cats were cool. Are we there yet? " More

By a verified traveler on Fri 14 Sep 2018

Hotel Description

Enjoy the outdoor pool at this 3-star Albany hotel

In Albany

Within 6 miles (10 km) of this hotel, you'll find Albany Museum of Art and Phoebe Putney Memorial Hospital. Theatre Albany and Phoebe Memorial Hospital are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, kitchens

The 80 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Smart TVs come with digital channels, and other amenities include free WiFi and coffee/tea makers.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Jul 29 - Jul 30

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

TownePlace Suites by Marriott Albany ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Albany

Everyone (3)
4 out of 5

Posted by on Dec 30, 2019

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1 out of 5
BEWARE of HIDDEN FEES and UNDISCLOSED CHARGES. The hotel charged my credit card $150.00 extra without my knowledge or permission. I booked through Travelocity and the hotel said it was pet friendly so I assumed it would be ok to bring my 5 lb papillon service dog. There was no information about a charge online or at the hotel because I would not have stayed there if I know about the charge. From checkin to checkout no mention was made about a fee and the dog was in plain site the entire stay going in and out of the hotel on a leash multiple times. When I noticed the charge on my credit card bill, I contacted the hotel and they said I would have to speak to the manager who was not in. I called back several times, left a message, and still no feedback. Finally I spoke with the manager and then a manager from Marriott who said that they would not help me with the charge. I feel deceived and like the money was stolen from me.

Posted by , from Atlanta, GA on Nov 2, 2018

Was this review helpful to you?
4 out of 5
Nice hotel good breakfast. Cats were cool. Are we there yet?

Posted by , from Atlanta on Sep 14, 2018

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About the TownePlace Suites by Marriott Albany

Location 3014 Kensington Court, Albany, GA 31701

Property Features

TownePlace Suites by Marriott Albany offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available. The business-friendly TownePlace Suites by Marriott Albany also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available. This 3-star Albany hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Albany offers 80 accommodations with coffee/tea makers and hair dryers. Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchen
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 2 per room (weight limit: 20 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.