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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
Hotel near Rensselaer Polytechnic Institute in Troy

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Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
One Fourth Street, Troy, NY, 12180
  • Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Russell Sage College
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 284 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Balcony, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Troy

In historical district.Within a 10-minute walk of the hotel, you'll find Rensselaer Polytechnic Institute and Troy Savings Bank Music Hall. Russell Sage College is within half a mile (1 km) and Palace Theater is within 9 miles (15 km).

What's nearby

  • Rensselaer Polytechnic Institute - 3 min walk - 0.2 miles
  • Troy Waterfront Farmers' Market - 5 min walk - 0.3 miles
  • Troy Savings Bank Music Hall - 5 min walk - 0.3 miles
  • Russell Sage College - 6 min walk - 0.4 miles
  • MVP Arena - 11 min drive - 8.0 miles

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 20 min drive

Restaurants

  • ‪Brown's Brewing Company - ‬3 min walk
  • ‪Oh Corn! - ‬4 min walk
  • ‪Ryan's Wake - ‬2 min walk
  • ‪353 - ‬4 min walk
  • ‪Emry’s Garden - ‬2 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel near Rensselaer Polytechnic Institute in Troy
There's a coffee shop/cafe on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A 24-hour fitness center, a terrace, and a vending machine are also featured at Best Western Plus Franklin Square Inn Troy/Albany. Self parking is free.

This Troy hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Similar properties

2 restaurants, breakfast, lunch, dinner served; American cuisine

Hilton Garden Inn Troy

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
$118 nightly
The price is $131
Sep 14 - Sep 15
Total with taxes and fees
Hilton Garden Inn Troy

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
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Frequently asked questions

How close is Best Western Plus Franklin Square Inn Troy/Albany to the airport?

Best Western Plus Franklin Square Inn Troy/Albany is 10.6 mi (20-min drive) away from the Albany Intl. Airport (ALB) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on Sep 11, 2025 start from $140.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Franklin Square Inn Troy/Albany have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Franklin Square Inn Troy/Albany.

How close is Best Western Plus Franklin Square Inn Troy/Albany to the beach?

This hotel is 4.6 mi (18-min drive) from Brunswick Vanderheyden Reservoir Park Beach.

Does Best Western Plus Franklin Square Inn Troy/Albany offer free breakfast?

Yes, Best Western Plus Franklin Square Inn Troy/Albany offers free breakfast.

Is there a casino at Best Western Plus Franklin Square Inn Troy/Albany?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Franklin Square Inn Troy/Albany?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Franklin Square Inn Troy/Albany?

This hotel offers free self parking.

Does Best Western Plus Franklin Square Inn Troy/Albany have a pool?

Best Western Plus Franklin Square Inn Troy/Albany does not have a pool.

Does Best Western Plus Franklin Square Inn Troy/Albany have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Franklin Square Inn Troy/Albany to downtown Troy?

Best Western Plus Franklin Square Inn Troy/Albany is 0.4 mi away from Troy.

Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nuridiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Staff was courteous. Breakfast was really good.
Stayed 1 night in Aug 2025

10/10 Excellent

Nuridiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff was friendly and accommodating. Breakfast was versatile.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities
A great value hotel close to Troy centre. Very helpful staff and good sized rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
The hotel was clean and inviting from the moment we stepped inside. We were greeted kindly by the front desk staff and found our room was clean as was the bathroom. The breakfast was good as well. I would easily stay here again.
Stayed 1 night in May 2025

8/10 Good

Jaull, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME dining options!
Stayed 1 night in May 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here again! Super convenient location and clean hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Young man at the front desk was very helpful
Stayed 1 night in May 2025

10/10 Excellent

Charul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2 nights. It was a wonderful stay.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came into town for son’s graduation. Whether wasn’t good, rain but overall a nice stay.
Stayed 2 nights in May 2025

4/10 Poor

sudershan

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is very small, their breakfast was very worst, they are very sting don't put any fruits like no banana's or oranges or apples, nothing and no probiotic yogurts, there was no enough Oats also they don't even refill it even though it got finished by 8:00am which is so bad. I didn't see any kitchen staff was available there to help and no one was refilling. FYI their breakfast will finish at 9:00am i never seen and never heard that breakfast ends at 9:00am. One of the worst breakfast i had in any hotel in North America. Then their bedsheets started smelling bad. They barely provided one handwash bar in the bathroom for family of four which is very tiny one. I have no complaints for the front desk guy he was cool. Definitely i will not be coming back again.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay super convenient location in Troy. Very clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Kerryanne

Stayed 1 night in Apr 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodated our early checkin which was a huge plus for us after our long flight! They forgot to let us know we needed to specifically request for housekeeping which was a bit of a downer. Otherwise - good staff/service and they serve breakfast which is super convenient to get a headstart to the morning.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price great location

The price was right and the location was excellent. Came into town for a show and was able to walk to the venue. Staff was friendly and the breakfast was better than expected.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

10/10 Excellent

Kara, Flemington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to RPi for Athlete families is great
Stayed 1 night in Mar 2025

10/10 Excellent

Syed, New Hartford

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

2/10 Terrible

alla

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was at the front desk when we came to check in. We’ve waited for over an hour, other guests called the police, and we ended up leaving to another hotel. Then the hotel would not agree to refund us the money. Horrible horrible place
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025