In historical district
Within a 10-minute walk of the hotel, you'll find Troy Savings Bank Music Hall and Rensselaer Polytechnic Institute. Russell Sage College is within half a mile (1 km) and Palace Theater is within 9 miles (15 km).
This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a 24-hour fitness center on site, and laundry facilities and free newspapers are also offered.
Flat-screen TVs, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 88 guestrooms also offer flat-screen TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.
Sep 18, 2020 by Ivan
Thank you for staying with us! We look forward to seeing you soon!
Jun 20, 2020 by Ivan
Thank you for your review, and for being so understanding with the multiple room moves. The feedback you gave us helped our maintenance staff. We are glad we were able to place you in a comfortable room. We are currently undergoing some room renovations, so we are hoping your next stay with us will be even better!
Oct 14, 2019 by Sarahc
Thank you for rating your stay!
Aug 16, 2019 by Sarahc
Thank you for your review. We are glad to hear that you enjoyed breakfast. We are sorry to hear you felt uncomfortable, safety is very important to us and we do have 24 hour security. We hope to see you again.
Jul 19, 2019 by Sarahc
Thank you for leaving us a rating!
May 2, 2019 by Sarahc
Thank you for leaving us a review. We are glad you enjoyed breakfast!
Apr 29, 2019 by Sarahc
Thank you for leaving us a review! We are glad you enjoyed your stay with us.
Jan 31, 2019 by Sarahc
Thank you for leaving us a review. I am sorry to hear that breakfast items were not all available. We will work to address this issue.
Mar 12, 2018 by Sarahc
Thank you for reviewing your stay with us! We are glad to hear that you enjoyed your time in Troy.
Due to COVID-19, this property’s food and beverage options may be limited.
There's a coffee shop/café on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Franklin Square Inn Troy/Albany. Self parking is free. This Troy hotel is smoke free.
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests are served free full breakfast daily.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.