4/10 Poor
JENNIFER, Taos
Aug 4, 2025
This hotel has an unusually late check-in time at 4:00. We had booked two rooms. One of our rooms was not ready for us until 4:40 which normally would not have been a big deal except that we were in town for a funeral and had somewhere to be. I had to go through the check-in process twice. Their system seemed a bit antiquated and took longer than most hotels for check-in. You had to watch a video to access free Wi-Fi which would boot you off the system and make you watch the video several times a day to be able to connect to Wi-Fi again. It was frustrating and a bit confusing. Hotel breakfasts are pretty basic at most hotels, but this was inedible. The eggs were undercooked, the sausage was overcooked. There was only one waffle maker with a very long line, not enough seating, We opted to stop at a gas station for snacks on the way to the funeral. We will not be staying at this hotel again.
JENNIFER
Stayed 1 night in Aug 2025