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Urban Hotel Aix-les-Bains, BW Signature Collection

3.5 star property
3.5-star spa hotel near Grand Cercle Casino

Choose dates to view prices

Photo gallery for Urban Hotel Aix-les-Bains, BW Signature Collection

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Reception
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot Tub
  • 24/7 front desk
  • Air conditioning
  • Pool

Explore the area

View in a map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
  • Place, Grand Cercle Casino
    ‪3 min walk‬
  • Place, Thermes Chevalley
    ‪8 min walk‬
  • Place, National Thermal Baths
    ‪17 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪9 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Aix-les-Bains

Heart of Aix-les-Bains.Within a 10-minute walk of this Aix-les-Bains City Center hotel, you'll find Grand Cercle Casino and Thermes Chevalley. National Thermal Baths and Lake Bourget are also within 2 miles (3 km).

What's nearby

  • Congress Centre - 3 min walk - 0.2 miles
  • Grand Cercle Casino - 3 min walk - 0.2 miles
  • Thermes Chevalley - 8 min walk - 0.5 miles
  • National Thermal Baths - 17 min walk - 0.9 miles
  • Lake Bourget - 3 min drive - 1.3 miles

Getting around

  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Chambery (CMF-Chambery - Savoie) - 15 min drive

Restaurants

  • ‪Le Passé - ‬7 min walk
  • ‪La Balançoire By La Bicyclette Rose - ‬6 min walk
  • ‪L'Arbre A Palabres - ‬6 min walk
  • ‪Maison Trois - ‬6 min walk
  • ‪Café des Bains - ‬6 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

3.5-star spa hotel near Grand Cercle Casino
Urban Hotel Aix-les-Bains, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a hot tub. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the business-friendly Urban Hotel Aix-les-Bains, BW Signature Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Urban Hotel Aix-les-Bains, BW Signature Collection was completed in March 2019.

This 3.5-star Aix-les-Bains hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
Urban Hotel Aix-les-Bains, BW Signature Collection offers 62 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Espace détente. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 13 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per day
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Covered self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains

Frequently asked questions

How close is Urban Hotel Aix-les-Bains, BW Signature Collection to the airport?

Urban Hotel Aix-les-Bains, BW Signature Collection is 5 mi (15-min drive) away from the Chambery (CMF-Chambery - Savoie) airport, the closest popular airport to the property.

How much does it cost to stay at Urban Hotel Aix-les-Bains, BW Signature Collection?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Urban Hotel Aix-les-Bains, BW Signature Collection on Oct 21, 2025 start from $115.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Urban Hotel Aix-les-Bains, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at Urban Hotel Aix-les-Bains, BW Signature Collection.

How close is Urban Hotel Aix-les-Bains, BW Signature Collection to the beach?

This hotel is 1.8 mi (13-min drive) from Plage d'Aix les Bains and 1.9 mi (15-min drive) from Plage du Rowing. Don't forget your sunscreen!

Does Urban Hotel Aix-les-Bains, BW Signature Collection offer free breakfast?

Free breakfast isn’t provided at Urban Hotel Aix-les-Bains, BW Signature Collection, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 10 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Urban Hotel Aix-les-Bains, BW Signature Collection?

No, there is no casino at this hotel, but Grand Cercle Casino (4-min walk) and New Castel Casino (21-min drive) are nearby.

What time is check-in at Urban Hotel Aix-les-Bains, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Urban Hotel Aix-les-Bains, BW Signature Collection?

Free parking is not available at this hotel. Self parking is available for EUR 13 per night.

Does Urban Hotel Aix-les-Bains, BW Signature Collection have a pool?

Urban Hotel Aix-les-Bains, BW Signature Collection features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Urban Hotel Aix-les-Bains, BW Signature Collection have a spa?

Yes, this hotel has a spa.

How close is Urban Hotel Aix-les-Bains, BW Signature Collection to downtown Aix-les-Bains?

Urban Hotel Aix-les-Bains, BW Signature Collection is 0.5 mi away from Aix-les-Bains.