6/10 Okay
Matthew
Traveled with family and small children
Feb 24, 2026
Great location. Right on the beach, close to shopping & restaurants. Stayed for 2 nights total. Turned up assumed there would be on-site parking for our vehicle. There was but it cost $32 per night! No face cloths on arrival in the bathroom, after room service we had 1 between 3 of us... We had our infant child with us assumed there would be a portacot in the room... No. They wanted to charge $20 extra per night. Had 4 plugs in the room & not one of them fit the bathtub. So couldn't bath the child. Coffee pods not topped up during room service.
Rooms could do with a really good clean, couch was stained, skirting was badly marked. Bathrooms could do with a deep clean as well.
Came for a relaxing time, didn't want to chase people around the hotel & tell them how to do there job properly.
Be prepared for extra charges across the board!
Oaks Pier Plaza Hotel do better!
Matthew
Stayed 2 nights in Feb 2026



































































