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Playa Suites

4.0 star property
4-star beachfront hotel near Condesa Beach

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Photo gallery for Playa Suites

On the beach, white sand, sun loungers, beach umbrellas
Point of interest
Sundeck
4 outdoor pools, pool umbrellas, sun loungers
Reception

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • All inclusive
  • 24/7 front desk

Explore the area

Map
Av Costera Miguel Aleman No 123, Acapulco, GRO, 39670
  • Diana the Huntress
    ‪3 min walk‬
  • Condesa Beach
    ‪5 min walk‬
  • Parque Papagayo
    ‪15 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, in-room safe, iron/ironing board

Junior Suite

  • 645 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bahia Suite

Bahia Suite | 1 bedroom, down comforters, in-room safe, iron/ironing board

Bahia Suite

  • 635 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Suite

Estandar Suite | 1 bedroom, down comforters, in-room safe, iron/ironing board

Estandar Suite

  • 646 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Partial Sea View

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for 2-Bedroom Apartment Junior with Partial Sea View

1 bedroom, down comforters, in-room safe, iron/ironing board

2-Bedroom Apartment Junior with Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for 2-Bedroom Apartment Standard with View

1 bedroom, down comforters, in-room safe, iron/ironing board

2-Bedroom Apartment Standard with View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for Suite Standard with Street View

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite Standard with Street View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite with Sea View

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite with Sea View

  • Sea view
  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

About the neighborhood

Acapulco

On the beach.At this Costera Acapulco hotel, you'll be within a 5-minute walk of Diana the Huntress and Condesa Beach. Also, Parque Papagayo is within 2 miles (3 km) and La Quebrada Cliffs is within 6 miles (10 km).

What's nearby

  • Diana the Huntress - 3 min walk - 0.2 miles
  • Condesa Beach - 5 min walk - 0.3 miles
  • Parque Papagayo - 15 min walk - 0.8 miles
  • Papagayo Beach - 19 min walk - 1.0 mile
  • La Quebrada Cliffs - 6 min drive - 3.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬2 min walk
  • ‪Texas Ribs - ‬2 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Vips - ‬3 min walk

About this property

Playa Suites

4-star beachfront hotel near Condesa Beach
Some rates at Playa Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Playa Suites you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool, and a fitness center. Parking is available for a fee.

This 4-star Acapulco hotel is smoke free.

  • 488 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5264 sq ft of conference space
  • 489 sq m of conference space
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Playa Suites offers 488 accommodations with safes and complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.

Languages

English, Spanish

Similar properties

Relax on the beach with comfortable lounge chairs and umbrellas, surrounded by palm trees and the ocean.

HS HOTSSON Hotel Acapulco

  • Pool
  • All inclusive
  • Kids pool
  • Free WiFi
4.1 out of 5, Very Good, 1,012 reviews
$102 nightly
The price is $122
Jul 27 - Jul 28
Total includes taxes and fees
HS HOTSSON Hotel Acapulco

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 250.00 for adults and MXN 150.00 for children
  • Valet parking fee: MXN 100 per night
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

How close is Playa Suites to the airport?

Playa Suites is 13.2 mi (32-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Playa Suites have an airport shuttle?

Airport shuttle services are not available at Playa Suites.

How close is Playa Suites to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Playa Suites offer free breakfast?

Free breakfast isn’t provided at Playa Suites, but buffet breakfast is offered for a fee of MXN 250.00 for adults and MXN 150.00 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Playa Suites?

No, there is no casino at this hotel.

What time is check-in at Playa Suites?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Playa Suites?

Free parking is not available at this hotel. Valet parking is available for MXN 100 per night.

Does Playa Suites have a pool?

Playa Suites features 4 outdoor pools and a children's pool.

Does Playa Suites have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, al fresco dining, and a beachfront location.

Does Playa Suites have a spa?

This hotel has a spa, which features mani/pedis, body scrubs, and facials.

How close is Playa Suites to downtown Acapulco?

Playa Suites is 2 mi away from Acapulco.

Playa Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 234 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 242 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 132 out of 1000 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy viejo y descuidado, las fotos que suben nada que ver con las instalaciones, huele a viejo, la regadera oxidada, no hay internet, la caja de seguridad no sirve, el agua de la alberca muy sucia, no respetan reglamento de no niños
Stayed 3 nights in Apr 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a good location for this hotel, very convenient.
Stayed 4 nights in Feb 2025

8/10 Good

SERGIO RAUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno con posibles mejoras.

En general la experiencia es buena, es mi tercera visita al hotel y se aprecia el daño de Otis, sin embargo hay cosas que pueden mejorar bastante, los baños, no obstantre que se aprecian limpios, ya se ven deteriorados, en las cocinetas, anteriormente tenían unos pequeños frigobares, algunas luces de la habitación (1575) tienen corto o de plano no encienden (interrupotor inmediato al ingresar, prende desde la sala); los cajose del closet ya requieren un cambio, cueta trabajo abrilos y cerrarlos; los colchones ya piden a gritos jubilarse; pero nada que haga insoportable o desagradable la estancia (en relación costo-beneficio); algo que si resulta molesto es el apartado que le hacen a los extranjeros de los camastros, aunque uno se levante temprano, ya están apartados para ellos y eso si les resta valor. El restaurante en comida muy bien y servicio de los muchachos, excelente!
Stayed 2 nights in Feb 2025

2/10 Terrible

Freddy william

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Everything about the hotel was okay, servers were great, maintenance service was horrible room did not have a functional AC, the safe didnt lock had to call the front desk several times to get anybody to help and several times I never got help to add also had construction at 7:00am in the morning in one of their High end Suites . We had nothing fixed or no help at all I will not recommend this hotel to nobody at all. The last night the AC was blowing at it fullest I was told by maintenance that that's all the AC would blow he also promised me some fans which he never showed up with at all I slept inside of sauna that's the way the room felt. It was horrible communication and no help at all also the hotel does not have a place where you could hang out after 10:30 they turn everything off and expect you to hang around in the lobby it's supposed to be an all inclusive but it's not at all I truly will not be recommending this hotel at all or even go back no customer service horrible experience
Stayed 4 nights in Jan 2025

2/10 Terrible

elena

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The AC was not working, the safe did not work and we called several time to get fixed but nothing was done. There was no where to sit after 10:30 pm because they did not allow anyone outside of the lobby. They were not helpful at all. The only staff that was very helpful was the staff in the kitchen. But other then that I would not return.
Stayed 4 nights in Jan 2025

10/10 Excellent

IRMA

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Lluvia

Stayed 2 nights in Apr 2024

8/10 Good

Juan Carlos Garcia

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jose Luis

Stayed 1 night in Feb 2024

10/10 Excellent

Alfredo

Stayed 3 nights in Oct 2023

2/10 Terrible

Velia

Disliked: Cleanliness, property conditions & facilities
Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!!

6/10 Okay

Edson

Stayed 4 nights in Sep 2023

2/10 Terrible

JOSE IONEL

8/10 Good

Paulina Elizabeth

Stayed 3 nights in Sep 2023

10/10 Excellent

Jorge Luis

Stayed 2 nights in Sep 2023

2/10 Terrible

reparaciones

Stayed 3 nights in Aug 2023

8/10 Good

juan, Granite Falls

Liked: Cleanliness, staff & service
I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡
Stayed 4 nights in Jul 2023

2/10 Terrible

Alexander

Business traveler
Disliked: Staff & service

When I got to the hotel they didn't have my reserv

Stayed 1 night in Jul 2023

4/10 Poor

Moises Salvador

Stayed 2 nights in Jul 2023

8/10 Good

Carlos

Stayed 2 nights in May 2023

10/10 Excellent

Osvaldo

Stayed 1 night in May 2023

6/10 Okay

Evelyn

Traveled with family
Liked: Room comfort

Agradable estancia

En general, nos gusta las habitaciones son muy amplias, pero ya el mobiliario está en muy mal estado (las puertas, cajoneras, tina de baño, etc) demerita... La comida del bufete no era muy variada... No hacen postres solo pasteles... Algunos empleados son groseros con los mismos huéspedes por no contar con el servicio todo incluído... Hay una nueva alberca solo para adultos y vigilan celosamente que no ingresen niños, yo diría que tampoco se debe dejar entrar adultos dónde se bañan los niños. 🤔... Hay mucho por mejorar... Espero atiendan las solicitudes.
Stayed 4 nights in Apr 2023

6/10 Okay

Alicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bastante viejo y descuidado, urge remodelacion

El hotel es bonito pero esta sumamente descuidado y sucio. Las cortinas de la habitación ya estaba hasta fusionada con el cortinero debido al óxido y suciedad, pareciera nunca las lavan. El cuarto amaneció con una cucaracha muerta (quien sabe cuantas más tenga). El baño apestaba a coladera, la luz ni prendía correctamente y el aire acondicionado sonaba muy ruidoso como siendo viejo. Al momento de hacer check in nos dejaron las llaves inactivas y dos días después (antes de check out) las volvieron a inactivar, muy mal servicio. Su "todo" incluido esta limitado a bebidas qué él hotel selecciona y que no son lo mejor la verdad, adicional la comida estaba o muy salada o faltante de sal, muy mal sabor y poca variedad en alimentos. Los camastros de la alberca y playa son muy viejos, sucios y muchos no tienen sombrilla. Por último, en recepción hay muy poco personal, nadie de orienta sobre la fila correcta y varias personas se colaban en la fila y todo se veía como un total desorden y falta de comunicación a los huéspedes. Nadie pero nadie se ofreció a ayudarnos con nuestras maletas para llevarlas a la habitación.
Stayed 3 nights in Apr 2023