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Hotel Canaima

Property class: 2.5
Hotel perfectly located for exploring Costera Acapulco

Choose dates to view prices

Photo gallery for Hotel Canaima

A swimming pool with a thatched-roof hut and a view of tall buildings in the background.
A hotel room with two beds, a small table, chairs, and a TV.
A hotel with a white facade, a balcony, and a sign indicating it is a hotel.
An indoor volleyball court with a yellow floor and blue and red walls.
A gym with various exercise equipment, including dumbbells and benches.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
180 Av Costera Miguel Alemán Magallanes, Acapulco, GRO, 39670
  • Place, Diana Galleries Mall
    ‪2 min walk‬
  • Place, Diana the Huntress
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds, Non Smoking

A room with two beds, a bench, and a wall-mounted picture.

Standard Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds

A hotel room with two beds, a TV, a small table, and a window.

Family Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Deluxe Single Room

A bedroom with a striped bedspread, two bedside tables with lamps, and a sloped ceiling.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Acapulco

Costera Acapulco stay.A stay at this Costera Acapulco hotel places you steps from Plaza Bahia and within a 5-minute walk of Diana Galleries Mall. Diana the Huntress and Playa El Morro are also within half a mile (1 km).

What's nearby

  • Diana Galleries Mall - 2 min walk - 0.1 miles
  • Diana the Huntress - 5 min walk - 0.3 miles
  • Condesa Beach - 7 min walk - 0.4 miles
  • Playa El Morro - 7 min walk - 0.4 miles
  • Parque Papagayo - 14 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Sanborns Café - ‬4 min walk
  • ‪La Casa de los Abuelos Galerias Diana - ‬3 min walk
  • ‪Helados Santa Clara - ‬2 min walk
  • ‪El Plebe Alegre - ‬9 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Hotel Canaima

Hotel perfectly located for exploring Costera Acapulco
Hotel Canaima offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Canaima. Self parking is free.

This Acapulco hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • No smoking on site
Hotel Canaima offers 16 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch LCD televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Property is also known as

Hotel Canaima Acapulco
Canaima Acapulco
Hotel Canaima Hotel
Hotel Canaima Acapulco
Hotel Canaima Hotel Acapulco

Frequently asked questions

How close is Hotel Canaima to the airport?

Hotel Canaima is 12.3 mi (32-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Hotel Canaima have an airport shuttle?

Airport shuttle services are not available at Hotel Canaima.

How close is Hotel Canaima to the beach?

This hotel is a short 7-minute walk from Playa El Morro and 7-minute walk from Condesa Beach. Don't forget your sunscreen!

Does Hotel Canaima offer free breakfast?

Hotel Canaima does not offer free breakfast.

Is there a casino at Hotel Canaima?

No, there is no casino at this hotel.

What time is check-in at Hotel Canaima?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Hotel Canaima?

This hotel offers free self parking.

Does Hotel Canaima have a pool?

Hotel Canaima features an outdoor pool.

Does Hotel Canaima have a spa?

There are no spa services available at this hotel.

How close is Hotel Canaima to downtown Acapulco?

Hotel Canaima is 2 mi away from Acapulco.

Hotel Canaima Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Susana Ilayalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El horario de entrada es a las 3:00 y el de slida a las 12:30. es un horario complicado. Pero la gente es muy amable y la estancia agradable.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Habia mucho mosco, una buena fumigada le faltaria, estaba cerca de mi lugar de trabajo, accesible
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Fernanda

Liked: Cleanliness, staff & service
Habitaciones amplias, alberca bonita. Instalaciones del hotel son viejas
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible todo horrible todo horrible todo horrible horrible horrible
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el aire acondicionado y su gente muy amable y atenta con uno
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y las instalaciones de muy buen nivel por el costo que se maneja.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto fue que el aire acondicionado falló un poco
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una desepcion

desgraciadamente desde el inicio no me respetaron la recervacion alegabdo que no llege al check in a las 3 ni les avise que iva a utilizar la habitacion a pesar que recerve dando mi tarjeta y sin derecho a reembolso. En la recepcion solo me dieron la explicacion que fue orden del dueño y que no podian darme el cuarto con las caracteristicas y que se me complicaria conceguir algo porque los hoteles tenian mucha demanda y que los precios serian mayores y fue cierto nos costo mucho encontrar hospedaje lo unico bueno fue que el hotel que suerte encontramos se encontraba lejos del ruido de las chelerias
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities

Pff

El hotel en general bien, lo malo, la taquerías que está casi frente al hotel con música súper alta hasta las 5 am que no deja dormir y obvio menos descansar
Stayed 2 nights in Feb 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
They had no record of my booking whatsoever. Luckily they had a room free.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Desde la recepción no hay lugar para estacionarse y en un lugar cerca para bajar equipaje el mismo recepcionista me quito del lugar el trato no es tan cordial y para hacer el pago se tardo demasiado en una de las habitaciones problemas todo el tiempo con el aire acondicionado nunca lo repararon el olor de la limpieza de la entrada del hotel muy desagradable y todo el tiempo dar la vuelta para entrar porque estaban en reparaciones y querían vibrar las toallas en una habitación cuádruple solo querían dar dos toallas
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
para pasar la noche es buena opcion y barata, comodo, bonita.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
No eciste como subir o bajar la temperatura del aire acondicionado , no te proporcionan más sabanas si las necesitas . Entrada descuidada
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable cerca de la playa

Excelente hotel cercano a la playa y atracciones.....
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Cristian

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018

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