2/10 Terrible
noe
Apr 26, 2026
noe
Stayed 1 night in Apr 2026
Aparthotel
Gran Palma
4.5 star property
4.5-star luxury aparthotel in Playa Diamante
Choose dates to view prices
Photo gallery for Gran Palma
Reviews
3.03.0 out of 10
Popular amenities
- Pool
- Hot tub
- Pet friendly
- Parking included
- Free WiFi
- Laundry
Explore the area
251 Charrita, Acapulco, Gro., 39897
- La Isla Shopping VillagePlace, La Isla Shopping Village15 min walk
- Plaza Isla DiamantePlace, Plaza Isla Diamante15 min walk
- Forum de Mundo ImperialPlace, Forum de Mundo Imperial7 min drive
- Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)16 min drive
Room options
View all photos for Deluxe Double or Twin Room, Non Smoking, Air conditioning
Deluxe Double or Twin Room, Non Smoking, Air conditioning
- 538 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Comfort Suite, Non Smoking, Pool View
Comfort Suite, Non Smoking, Pool View
- 624 sq ft
- 1 bedroom
- Sleeps 5
- 2 Double Beds and 1 Twin Sofa Bed
- Free WiFi
View all photos for Suite, Balcony, Pool View
Suite, Balcony, Pool View
- 603 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
- Free WiFi
View all photos for Apartment, Balcony, Pool View
Apartment, Balcony, Pool View
- 592 sq ft
- 1 bedroom
- Sleeps 5
- 2 Double Beds and 1 Twin Sofa Bed
- Free WiFi
View all photos for Executive Suite, Pool View
Executive Suite, Pool View
- 517 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Villa, Pool View
Deluxe Villa, Pool View
- 1023 sq ft
- 2 bedrooms
- Sleeps 9
- 4 Double Beds and 1 Twin Sofa Bed
- Free WiFi
View all photos for Deluxe Villa, Balcony, Pool View
Deluxe Villa, Balcony, Pool View
- 1055 sq ft
- 2 bedrooms
- Sleeps 8
- 4 Double Beds and 1 Twin Sofa Bed
- Free WiFi
About the neighborhood
Acapulco
Playa Diamante stay.Within a 15-minute walk of this Playa Diamante aparthotel, you'll find Boulevard de las Naciones and La Isla Shopping Village. Plaza Isla Diamante and Forum de Mundo Imperial are also within 2 miles (3 km).
What's nearby
- Boulevard de las Naciones - 7 min walk - 0.4 miles
- La Isla Shopping Village - 15 min walk - 0.8 miles
- Plaza Isla Diamante - 15 min walk - 0.8 miles
- Forum de Mundo Imperial - 7 min drive - 1.0 mile
- Papagayo Beach - 38 min drive - 25.1 miles
Getting around
- General Juan N. Alvarez Intl. Airport (ACA) - 4 min drive
Restaurants
- Rino’s Casa Napoli - 17 min walk
- Shu - 17 min walk
- El Amigo Miguel Diamante - 17 min walk
- La Jaiba Locca - 8 min walk
- Surf Tako - 7 min walk
About this property
Gran Palma
4.5-star luxury aparthotel in Playa Diamante
Gran Palma offers its guests a children's pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at the luxury Gran Palma. The aparthotel can provide concierge services and wedding services. Self parking is free.
Smoking is allowed in designated areas at this 4.5-star Acapulco aparthotel.
- 23 guestrooms or units
- Umbrellas for the pool
- Breakfast available (surcharge)
- Self-service laundry
- Front desk (limited hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Terrace
- Garden
- BBQ grill(s)
- Television in lobby
- Elevator
- Smoking in designated areas
Gran Palma offers 23 accommodations. This Acapulco aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is offered on request and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.
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Property amenities
Pool/Spa
- Hot stone massages
- Hot tub
- Outdoor pool
- Pool umbrellas
- Sports massages
- Swedish massages
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Family friendly
- Children's pool
- Crib: MXN 250 per night
Dining
- Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 150 to 250 for adults and MXN 100 to 180 for children
Bedrooms
- Bedsheets provided
Bathroom
- 1 private bathroom
- Bathtub or shower
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- TV in common areas
Outdoor areas
- Charcoal grill
- Garden
- Outdoor furniture
- Terrace
Laundry
- Laundry facilities
Work spaces
- Laptop workspace
Pets
- Pet friendly
- Fee: MXN 350 per pet per night
- Service animals exempt from fees
- Deposit: MXN 600 per stay
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (35 inch wide door)
- Front entrance ramp
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Designated smoking areas (fines apply)
Services and conveniences
- Concierge services
- Housekeeping (on request) (for a fee)
- Iron/ironing board on request
- Limited-hour front desk
- Luggage storage
- Multilingual staff
- Tour and ticket assistance
- Wedding services
Things to do
- Children's pool
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 23 units
- Garden
- Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys
Access methods
Front desk (limited hours), lockbox
Pets
- Pets: MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are available for MXN 250 per night.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A damage deposit of MXN 600 will be collected before check-in.
- This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
- Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
- Pet deposit: MXN 600 per stay
- Pet fee: MXN 350 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Housekeeping fee: MXN 350 per day
- Crib (infant bed) fee: MXN 250 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
We should mention
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Frequently asked questions
How close is Gran Palma to the airport?
Gran Palma is 2.3 mi (4-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.
How much does it cost to stay at Gran Palma?
As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Gran Palma on May 3, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Gran Palma have an airport shuttle?
Airport shuttle services are not available at Gran Palma.
How close is Gran Palma to the beach?
This aparthotel is 13.1 mi (36-min drive) from Condesa Beach and 14.2 mi (40-min drive) from Papagayo Beach. Don't forget your sunscreen!
Does Gran Palma offer free breakfast?
Free breakfast isn’t offered at Gran Palma, but local cuisine breakfast is offered for a fee of between MXN 150 and 250 for adults, MXN 100 and 180 for children. It's available every day from 8:30 AM to 1:00 PM.
Is there a casino at Gran Palma?
No, there is no casino at this aparthotel.
What time is check-in at Gran Palma?
Check-in start time: 3:00 PM; Check-in end time: anytime.
Is there free parking at Gran Palma?
This aparthotel offers free self parking.
Does Gran Palma have a pool?
Gran Palma features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.
Does Gran Palma have a spa?
This aparthotel doesn't have a spa, but it does offer hot stone massages.
How close is Gran Palma to downtown Acapulco?
Gran Palma is 0.5 mi away from Diamante.
Gran Palma Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
4.0/10
Cleanliness
8.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
4/10 Poor
eduardo
Traveled with family and small children
Mar 1, 2026
Liked: Amenities
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso
eduardo
Stayed 1 night in Feb 2026