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When we arrived after a very long flight the staff greeted us immediately. We were offered cold hand towels to cool off and champagne. Our room was ready when we arrived which was excellent after a long plane ride. The food was good we ate most meals at the main restaurant. We were able to book reservations for two of the al carte restaurants the Asian and French. We enjoyed the French restaurant not so much the Asian restaurant. The beach was nice which was located across the street from the hotel. We spent most of our time at the beach because the pool was always crowed and pool beds were not available. We did find a adult only pool located on the other side of the hotel which was very relaxing but for the most part we enjoyed hanging out at the beach. I do want to say the nightly shows we enjoyed very much The Blues Brother and Colors Of The World. The only issue we had which was not enough to ruin our vacation I asked for a queen bed they gave us two twins beds pushed together and one of the beds had wheels of the bottom. When we tried to meet in the middle the bed with the wheels would slide apart one of us or both ended up on the floor. We were happy to be on vacation so we laughed about the situation and never brought it to the front desk attention.