"Huge & Kid Friendly!"
We just got back from a week long vacation from this resort with two children ages 2 and 1. We had fun! A couple of things you need to know about traveling to Punta Cana:
1. There is a $10 per person visitor's fee when you enter the country and arrive at the airport. We paid $40 in cash for two adults, one toddler and one infant.
2. We were worried about the weather because all week, it was supposed to rain. Instead, it was so sunny, humid, had 100 degree weather in the last week of October, and the kids and I had a tan that just got dark daily. I'm not sure what the weather is like in the summer, but it was TOOO hot & humid for us... BUT perfect beach/pool weather! Yes, it rained twice (but only in the evening). I bring up the weather because we were so close to canceling the trip because of the weather forecast and decided against it. So glad we decided to go!
I have a lot to say about the resort itself, but I'll limit it to what I think I'd want to know about this resort.
1. Front Desk/Customer Service: Exceptional!
- Front desk upgraded us to a "Luxury Room" so we wound up closer to the beach. It was wonderful.
- We needed a crib/playpen but none were available for two nights, per the front desk. However, our "maid" who cleaned rooms brought it to us. She initiated it by noticing our baby and asking if we needed a crib and brought to us within 5 min.
- We celebrated my daughter's first birthday at the Italian restaurant (which by the way they had no more availability for reservations but were able to squeeze us in). They made a big deal of my daughter's birthday that night and came out singing with a birthday cake. They made her day special.
2. Rooms: Beautiful with a bit of a problem.
- Safes are in the room, but you must pay a fee per day.
- Beds are too soft if you ask me.
- The rooms were spacious with a beautiful bathroom, 2 queen size beds, and air conditioning / ceiling fan worked perfectly.
- Disney Jr is available and kept my daughters busy before nap time. Obviously, it's all in Spanish but they're too young to know the difference. So this was a plus. (Channel 89, I still remember :)
- If I were you, you would need to know about their two cons: a) their bug problem and b) refrigerator issues. Regarding the former issue, we had to move to another room because we found a few ants My daughters and I had a few bug bites, nothing too bad.. just a couple here/there. If you are scared of bugs, YOU NEED TO STAY AWAY FROM THIS HOTEL. Why? When we moved to another room, there were still ants BUT also found mosquitos everywhere! not fun! Regarding the latter issue, my baby needs to drink her milk throughout the day. So having a refrigerator that works is very important. Although they switched refrigerators altogether, none of the two refrigerators worked!
3. Resort Overview: Beautiful!
-It's not a regular hotel like any that my husband and I have traveled to. Usually all inclusive resorts are just 1-3 buildings with all hotel rooms and they have adjacent buildings for restaurants/bars etc. At this resort, there were maybe 30 buildings, each have about 6-10 hotel rooms (very much like a small apartment building). I think this is what allowed the bugs to come into the rooms. There were also balconies... most hotel rooms & buildings are so far away from the ocean so that you can't really have oceanview unless you're in the "Esmeralda" hotel. I'm not sure what qualifies you to get into those specific rooms but I'm sure it has a price tag or is associated with their "privilege club" (aka timeshare folks).
- It's HUGE! The resort includes at least 3 pools that we noticed (all different depths to each one), and a 4th pool was a "water park" for toddlers/kids. It also has a playground and miniature golfing. The ocean is on one side of the resort. The other side has the "Scout's water park". In between are all the hotel rooms/buildings/restaurants. Getting from one end to the other wasn't so bad with kids. We brought our double stroller so we wound up walking a lot with them. However, if you cannot physically walk too much, they have trolleys that run every 10 min or so and it circulates all around the resort (very convenient)!
4. Food was okay.
- Buffet was good I guess. It had something for everyone. I'm glad my picky kids always had options. I, for one, am a breakfast person. So I wasn't excited for lunch/dinner meals here.
- Restaurants: we only wound up going to the Italian restaurant. My husband said the steak was good. I like my margarita pizza and appetizers/desserts.
- They have a hot dog stand by the Scout's water park.
- They have a small buffet/snack bar by the pool near the beach.
sweetfaith from Northern NJ