Route FAQ
Frequently asked questions
What terminal does Avianca fly out of at Santiago Airport (SCL-Arturo Merino Benitez)?
Once you've been given the tickets for your trip from Santiago Airport (SCL-Arturo Merino Benitez), you should be able to identify the terminals Avianca departs from. If not, you might like to contact the airline you are flying with in advance.
Is there free Wi-Fi at Santiago International Airport?
Santiago Airport (SCL-Arturo Merino Benitez) features free Wi-Fi. If you need to catch up on work emails (or your favorite streaming series) on the hop, don't stress.
How long do I need to be at Nuevo Pudahuel Airport before my flight?
If you're flying domestically, it'd be smart to turn up to the airport at least one hour before you take to the skies. Stay on the safe side and get there with plenty of time up your sleeve. Whereas, most airlines suggest checking in three hours or more before your international flight departs. With today's increased security measures, turning up to the airport with ample time to spare is always smart.
What airline is AV?
AV is the IATA code for Avianca. This two-letter code, sometimes also referred to as the airline identification code, is assigned by the International Air Transport Association. It simplifies and standardizes tickets, telecommunications, tariffs and more.
What is SCL?
SCL is the IATA code for Arturo Merino Benitez Airport (SCL). These three-letter codes are assigned by the International Air Transport Association to facilitate air travel operations and help identify airports around the world.
If I am not able to travel due to COVID-19, can I change my booking to a later date?
For more info about changing your flight from Santiago Airport (SCL-Arturo Merino Benitez), please visit our Customer Service Portal.