The hotel staff was great, the room was perfect, the gift shop prices for coffee were higher than inside Disney. Ask for more coffee from the front desk, do NOT buy coffee from the shop!
My room had roaches. The bathroom had mold. The AC kept falling apart, the pool area was a hot mess. When we walked to the pool area with the kids there was people smoking weed everywhere. We couldn’t switch rooms because they said that all rooms were booked. Had to ask for more towels. 4 people ...
Good website and great service more attention to the breakfast
I have been the other hotels in Ontario Ca, and this is the first and very gratifying stay at this hotel. Very clean and well kept
Hotel was surprisingly nice. The decor of the hotel & the room was beautiful. The hotel was very clean & the staff was very friendly. I loved the breakfast it was delicious. I will definitely come back again. I just dislike that parking was a little over $50 for one night, but I would still go ...
Nice room, great view over the lake. Defective faucet in bathroom sink. No food available in the hotel.
During our stay we had some issues with a noisy neighbor. As soon as we explained To the front desk what was happening they immediately said they would send security up and offered to change our room. Within 10 minutes we were in a new room and had no more issues the rest of our stay. Every employee ...
I didnt like how was told parking prices and when was time to pay it was $15-20 more each time and the parking garage was not close walking distance from hotel.
Its a unique experience..one I would do again. If you're looking for roominess though...its not the hotel for you. The rooms are the size of a large walk-in closet.
The property is beautiful. Walking into the lobby feels like walking back in time. It’s like getting a glimpse of old New York. I’m sorry to be one of the last guests to see it.
Close to everything, short walk to subway, food, Times Square, everything. Great staff... Breakfast was really limited to a few pastries and there should be coffee available at all times either in the room or lobby especially in winter
The location was perfect for site seeing. The staff was friendly and welcoming. The room was clean and spacious.
Good hotel for families. No housekeeping during our 4 night stay. Our room had gnats. Water pressure for both toilet and shower sucked. Clogged bathtub. No microwave due to being a resort. Mini fridge did not cool. Our tower was still going a remodeling. Parking far from regency tower very ...
Good service by front staff, thoughtful maids, fair accommodation comparable to price
Property has been updated and is clean and peaceful. I will definitely stay here again!
very beautiful establishment parking sucked they charge their guest $60 for parking or offer parking across the street for $30 good location though near food and small stores slow on refunding my deposit still have not gotten it back its now july 3rd i was there june 13th 😩
I have stayed here multiple times when visiting DC. Great location. The pool is a nice amenity. Fitness center. Restaurant and bar. Unfortunately, the bar was not open while I was there (covid and low census I presume). Otherwise, I Highly recommend the Washington Plaza! Staff is superb.
Yotel is very modernistic. Love it and the staff made our stay there a great time! Also, being able to park underground on-site felt safe and secure!
It needed a better bar/lounge. That's my only suggestion.
Very happy with our stay here. The rooms were clean, the overall grounds were well kept and had a lot of places my kids enjoyed exploring, the price was good, and best of all the shuttle to Disneyland was super convenient. We plan on staying here again next time we go to Disneyland.
I called to confirm my room was ready . They told me yes and that I could check in whenever. Low and behold I get there they offer me a free "upgrade to king beds" I agree being that I had two children with me , and they knew this . I get to the room and instead of kind BEDS ,there was one king BED. ...
Location was the best part of my hotel, we had Disney next door and every breakfast restaurant conveniently located within walking or short drive distance.
Had a great time while vacationing there.Love the fact that clubs were walking distance from the hotel
Room was big and spacious, alot of pools for swimming loved that
Pros: I arrived hours early and they were happy to place me in a room free of charge. When I was unsatisfied with the first (no view, dirty patio, no chain lock) they happily moved me to a great 3rd floor room (311) with a beautiful balcony. The best part was how the waiters and housecleaning were ...
The only thing I didn't like was that, The Royal Islander has no Gym to workout . Everything else was awesome and we had a great time and all of the staff was amazing..
We loved the wonderful food. Much, much better than the typical all inclusive. Everyone was extremely welcoming. One wish would be perhaps a click above on the liquor.
The facility was nice and the beach was awesome. While you can find drinks everywhere, getting them back to the room can be challenging. If your butler is good the trip will be amazing, if not good luck. for example we had the roof top jacuzzi so our group came over to our room to hang out, unfortunately ...
Unprofessional, broken fridge, horrible customer service, front desk, workers, and management are SEXIST and rude! I paid over $300 for my last 2 nights in Punta Cana to get mistreated, discriminated against, ignored, and disrespected by these people but NEVER AGAIN!!! I thought that by booking an ...
Satisfactory. Didnt like the outdoor tub on balcony. Very dirty (jets were blowing out dirt) even after having tgem cleaned. Dirt was on the inside. Also, water leaked from tub. Also, tub and shower fixture's were very dirt and corroded. I never got in the tub and that was the main reason we chose ...
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