Smile-triggering photo opps with pretty princesses, daring drops on towering roller coasters, the almost real magic of a wizard's world, up-close encounters with toothy gators... Orlando's ready to wow every member of your family, no matter what age. Need a break from the theme parks? Beaches and Space Coast attractions are just a short drive away. Free cancellation on most hotels. Because flexibility matters.
Master room kinda hot but great place to stay ill be back
Friendly, easy to connect with flights the following morning.
The customer service onsite. It did make the big difference. Specially Heather and Jorge from the food/bev team, they were attentive and pleasant
All the hotel staff have been super friendly and helpful, great location and the rooms are nice and clean. Will defenerly stay here again.
Great location! Lots of wonderful places to eat in walking distance. Our view was amazing, as well as the serves we received during our stay. Would stay again as well as recommend to my friends!
Excellent location, clean, but de bedsofa needs to be upgrade.
Room comfort and amenities, hotel location, cleanliness
very spacious hotel for a group. clean and im glad they followed with the covid 19 guidelines. the living room chairs were stained which gave it a dirty look, but other than that everything was clean and staff was really nice. Lady pool guard made sure everyone had their mask and she was very polite ...
Location was extremely close to everything. Clean room
The property is very beautiful and in a great location. Walking distance to a whole lot of places. My wife and I had a very wonderful time. Majority of the staff looks very unhappy though. However, there were some that was exceptional. Our room was very clean. Thanks Housekeeping!
Friendly staff.. very clean! Wonderful rooms!! They need to upgrade their food and add one more dinner room/ restaurant that is nicer then zimmies! To much snack shop and bar food! Need to move the sales office off the main property and away from guests. It’s not nice to see the sales force smoking ...
One word only: AMAZING!!! Best trip ever! The room was very clean, super comfortable bed, Swimming pool is great
Very friendly staff, even with this whole covid situation the entire staff are doing all they can to ensure a safe and wonderful stay here at the lakes. Have no complaints what so ever.
Beautiful grounds, excellent restaurants, friendly and efficient staff. Mousekeeping rocks!
NO JOKE! The grounds, facilities, rooms, were all FIRST RATE. All (and I mean ALL) of the staff were truly helpful
The price was good. Definitely got what I paid for. Would never have paid more though. In the first room I had the TV didn’t work and it smelled moldy. They were kind enough to switch my room, but the air conditioner in the new room was extremely loud!! I hardly slept. The sheets on the first queen ...
The rooms are incredible, you would need to see it as my words cannot describe the pure joy I felt once we checked in.
The staff And their help what is sincerely appreciated especially during the COVID-19 era
It was laid out well. The ship in the pool was great. Front desk very attentive and professional
Yes i like it yea yea yea yea yea yea yea it was ok im going back this summer
You get a lot for the price, the rooms are huge, it's mini house instead of a studio type that we are used to. The pool was heated and nice in January. The rooms are not the newest or top upgrades but all still very nice with flat screens in every bedroom and living room. All the necessities, washer/dryer ...
The service was excellent! Everyone was so nice and helpful! I had not traveled for quite a while, so I asked a lot of questions and the entire staff was so willing to help! Rick met us to get our bags and was very friendly and welcoming. At reception, Zorylisse was again so welcoming, and made us ...
Everything was on point but wat i didn't like everybody couldnt enjoy the water park the boat ride or drive the little golf carts i enjoyed the condo
What I like about the property it was a nice walk to parks and city walk. Beside you were able to take the ferry or bus to the parks too. Food was good just a bit over priced. What I didn’t like Was the long lines and high prices, some wait times was over five hours for a ride.
Very happy with our stay. Loved the bar area and the bartender was very nice.
Clean and relaxing. Staff is excellent. We are considering to come back on this hotel.
Beautiful pool, several onsite dining options. Lovely lobby bar
The room was big and well laid out. The landscaping on the grounds was very nice. The breakfast buffet was really good.
While the grounds were nice and fields we used for lacrosse tournament were great. I was disappointed with the room conditions and pool area. The pool was left dirty woth empty water bottles and used face coverings. Even when we went back to the pool the next morning, trash had not been picked up. ...
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