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Aparthotel

El Paraíso de Zacatlán

3.0 star property
3-star aparthotel near Bone Alley Murals

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Photo gallery for El Paraíso de Zacatlán

Exterior
Family Apartment, Multiple Bedrooms (10 PAX) | Living area | Plasma TV
Exterior
Family Apartment, Multiple Bedrooms (10 PAX) | Game room
Family Apartment, Multiple Bedrooms (10 PAX) | Living room | Plasma TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Kitchen
  • Barbecue grill
  • Parking available
  • All inclusive
  • Pet friendly

Explore the area

View in a map
Calle Josefa Ortiz de Dominguez, Lote 29, Mz 03, Zacatlán, PUE, 73310
  • The Murals of Zacatlan
    ‪12 min walk‬
  • Canyon Viewpoint
    ‪12 min walk‬
  • Revolucion Municipal Market
    ‪19 min walk‬

Room options

View all photos for Family Apartment, Multiple Bedrooms (10 PAX)

Family Apartment, Multiple Bedrooms (10 PAX) | Game room

Family Apartment, Multiple Bedrooms (10 PAX)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 3 Queen Beds, 1 Double Bed, 2 Twin Beds, 1 King Bed and 1 Twin Murphy Bed

View all photos for Family Apartment, Multiple Bedrooms, City View (9 PAX)

Family Apartment, Multiple Bedrooms, City View (9 PAX) | Bathroom | Shower, hair dryer, towels, soap

Family Apartment, Multiple Bedrooms, City View (9 PAX)

  • 1173 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Double Bed

About the neighborhood

Zacatlán

Close to the boardwalk/promenade.You'll find Bone Alley Murals and Zacatlán of my Memories within a 15-minute walk of this Zacatlán aparthotel. Ex-Convent of San Francisco and Temple of San Pedro are also within 2 miles (3 km).
View more Aparthotels in ZacatlánOpens in a new window

What's nearby

  • Bone Alley Murals - 8 min walk - 0.5 miles
  • The Murals of Zacatlan - 12 min walk - 0.7 miles
  • Canyon Viewpoint - 12 min walk - 0.7 miles
  • Floral Clock - 17 min walk - 0.9 miles
  • Revolucion Municipal Market - 19 min walk - 1.0 mile

Getting around

  • Puebla Intl. Airport (PBC) - 124 min drive

Restaurants

  • ‪Barbacoa El Horno - ‬13 min walk
  • ‪Casa Lucila - ‬16 min walk
  • ‪Agave. Pulque, mezcal & cocina. - ‬17 min walk
  • ‪Restaurante PPP - ‬17 min walk
  • ‪agave - ‬17 min walk

About this property

El Paraíso de Zacatlán

3-star aparthotel near Bone Alley Murals
Some rates at El Paraíso de Zacatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of El Paraíso de Zacatlán, you'll find a terrace, barbecue grills, and tour/ticket assistance. WiFi is free in public spaces. El Paraíso de Zacatlán also features a garden, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Zacatlán aparthotel.

  • 2 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
El Paraíso de Zacatlán offers 2 accommodations with minibars and rice cookers. Beds feature down comforters. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Zacatlán aparthotel provides complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Microwaves, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (MXN 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Baby bath
  • Children stay free (see details)
  • Children's books
  • Children's games
  • Free crib
  • Playground

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Ice maker
  • Microwave
  • Rice cooker
  • Water dispenser

Dining

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: MXN 60 for adults and MXN 50 for children
  • Minibar
  • Room service

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace
  • Yard

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 70 per pet per night
  • Deposit: MXN 70 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Hair salon
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 units
  • Garden
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: 10-percent of room rate for check-in between 10:30 PM and 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 70 per pet, per night, plus a deposit of MXN 70 per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 60 for adults and MXN 50 for children
  • Self parking fee: MXN 40 per night
  • Pet deposit: MXN 70 per night
  • Pet fee: MXN 70 per pet, per night
  • Late check-in fee: 10-percent of room rate for check-in between 10:30 PM and 1:00 AM
  • Housekeeping fee: MXN 150 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number 1212080040

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Paraiso Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
Apartment El Paraiso de Zacatlan
El Paraiso Zacatlan Zacatlan
El Paraiso de Zacatlan Zacatlan
El Paraiso Zacatlan Apartment
El Paraiso Apartment
El Paraiso
Apartment El Paraiso de Zacatlan Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
El Paraiso Zacatlan Apartment
El Paraiso Zacatlan
Apartment El Paraiso de Zacatlan Zacatlan
Apartment El Paraiso de Zacatlan
El Paraiso de Zacatlan Zacatlan
El Paraiso Apartment
El Paraiso Zacatlan Apartment
El Paraiso Apartment
El Paraiso Zacatlan
El Paraiso
Apartment El Paraiso de Zacatlan Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
El Paraiso de Zacatlan Zacatlan
El Paraíso de Zacatlán Zacatlán
El Paraíso de Zacatlán Aparthotel
El Paraíso de Zacatlán Aparthotel Zacatlán

Frequently asked questions

How close is El Paraíso de Zacatlán to the airport?

El Paraíso de Zacatlán is 82 mi (124-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does El Paraíso de Zacatlán have an airport shuttle?

El Paraíso de Zacatlán offers an airport shuttle.

Does El Paraíso de Zacatlán offer free breakfast?

Free breakfast isn’t provided at El Paraíso de Zacatlán, but continental breakfast is offered for a fee of MXN 60 for adults and MXN 50 for children. It's available every day from 8:30 AM to 11:30 AM.

Is there a casino at El Paraíso de Zacatlán?

No, there is no casino at this aparthotel.

What time is check-in at El Paraíso de Zacatlán?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at El Paraíso de Zacatlán?

Free parking is not available at this aparthotel. Self parking is available for MXN 40 per night.

Does El Paraíso de Zacatlán have a pool?

El Paraíso de Zacatlán does not have a pool.

Does El Paraíso de Zacatlán have a spa?

There are no spa services available at this aparthotel.

How close is El Paraíso de Zacatlán to downtown Zacatlán?

El Paraíso de Zacatlán is 3.5 mi away from Zacatlán.

El Paraíso de Zacatlán Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

9.2/10

Cleanliness

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sandor Juan B

Stayed 1 night in Dec 2023

10/10 Excellent

Next vacation

Liked: Cleanliness, room comfort

Great stay!

Great staff and place!!
Stayed 1 night in Nov 2023

10/10 Excellent

ANA LAURA

Liked: Cleanliness, room comfort

Regresaré sin duda

Excelente atención, el departamento es amplio, cómodo, con los servicios básicos y el plus el calentandor que fue muy util en nuestra estadía. Los alrededores excelentes, encuentras comidas típicas del lugar a bajo costó, además, hay una carnicería y pollería cerca, por si prefieres cocinar. Hay dos panaderías, ampliamente recomendable la que está a un costado del hotel. Por otra parte, puedes llegar caminando al Centro y a los murales, para que no pagues estacionamiento o taxi, queda a 15 minutos al centro caminando.
Stayed 2 nights in Nov 2020

8/10 Good

luis Manuel Alvarez

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Esta muy . Limpio cómodo y céntrico.
Stayed 1 night in Nov 2024

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es amplio, cuando habia algun inconveniente lo solucionaban , siempre atentos y amables , hay transporte que te deja cerca del lugar y también llegas al centro caminando, pasas por los murales y el mirador , muy recomendable el lugar

2/10 Terrible

Jonathan Emmanuel

Liked: Cleanliness, room comfort

El peor lugar para hospedarte

Las instalaciones son buenas pero es lo unico bueno de este lugar: 1. Me llaman y me mandan whatsapp para pedirme que pague desde antes o si no cancelan mi reservacion, algo que ningun otro lugar ha hecho 2. Me dicen que hubo un problema con el pago y me exigen que mande captura de mis movimientos de mi tarjeta o estado de cuenta y me tienen esperando en recepcion sin poder pasar 3. Le tomaron foto a mi identificacion sin mi permiso 4. La señora de recepcion siempre esta estresada y mas que darte la bienvenida parece que te esta dando capacitacion para trabajar en una empresa barata, ademas es muy ensimosa 5. No habia toallas para secarse las manos y el agua caliente dejo de caer de repente y no pude bañarme 6. En la noche habia ruidos no se si de los vecinos o de otras personas pero parecia que golpeaban las paredes o el techo Nunca se queden en este lugar, deberian quitarles su permiso para operar y no deberian estar en Hoteles.com
Stayed 1 night in Nov 2023

8/10 Good

Britany vanesa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Karen Thaiz

Traveled with family
Liked: Cleanliness, room comfort
Todo perfecto
Stayed 4 nights in Oct 2023

4/10 Poor

Felix

Traveled with family
Disliked: Room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Aldo Fausto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar, espacioso, buena atención.

8/10 Good

Eduardo

Traveled with group
Liked: Cleanliness, room comfort

Opinión buena y mala del establecimiento

Todo muy bien, trato y comodidad , solo un detalle entregan muy tarde la propiedad la salida debe ser a las 14:00 hrs puntual y limpieza rápida, nos entregaron a las seis de la tarde , deben ser estrictos con la salida para no afectar a los huéspedes que entran al día siguiente aparte de que te restan tiempo en la estadía, la comunicación es excelente, trato igual , sólo ese detalla que siento que deben atender urgentemente
Stayed 1 night in Nov 2022

10/10 Excellent

jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar muy familiar con una atención y amabilidad insuperable
Stayed 2 nights in Feb 2022

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, room comfort
Fue perfecto
Stayed 4 nights in Jan 2022

8/10 Good

Alfonso Ivan

Traveled with family
Liked: Cleanliness, room comfort

Agradable estancia.

Es un buen lugar, bonito, cómodo, accesible, con buena ubicación, buena y constante atención por parte del personal; el único detalle es el estacionamiento, solo hay lugar para dos o máximo tres autos pequeños (en el establecimiento), lo cual obliga a, si no hay lugar, pagar una pensión o dejar el auto en la calle.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lo que más me gusto La ubicación El precio Y La Atención
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy acogedor y super práctico, el personal es muy amable y atento, tuvimos un inconveniente con el calentador de agua pero nada que no pudiera resolverse
Stayed 2 nights in Mar 2021