View all photos for Superior Room, Balcony, Mountain View
Superior Room, Balcony, Mountain View
484 sq ft
Mountain view
Sleeps 4
2 Twin Beds and 1 Large Twin Sofa Bed
View all photos for Classic Double Room, Balcony
Classic Double Room, Balcony
291 sq ft
Mountain view
Sleeps 3
2 Twin Beds and 1 Large Twin Sofa Bed
About the neighborhood
Wisla
In Wisla .Within 2 miles (3 km) of this Wisla hotel, you'll find Wisle Market Square and Andrzej Podzorski Beskid Museum. Amphitheater Stanislaw Hadyna and Wisla Ski Resort are also within 2 miles (3 km).
What's nearby
Wisle Market Square - 3 min drive - 1.1 miles
Museum of Magic Realism Ochorowiczowka - 6 min drive - 2.4 miles
Nowa Ski Osada - 8 min drive - 3.2 miles
Wisla Ski Resort - 11 min drive - 2.4 miles
Adam Malysza Ski Jumping Venue Wisla-Malinka - 12 min drive - 4.9 miles
Getting around
Wisla Station - 8 min drive
Restaurants
Stara Karczma - 4 min drive
Chata Olimpijczyka - 17 min walk
cafe Bon bon - 3 min drive
Farmer - 4 min drive
Browar wisła - 3 min drive
About this property
Hotel Crystal Mountain
Family-friendly stay with 2 restaurants in Wisla
As a guest of Hotel Crystal Mountain, you'll find a full-service spa, 3 indoor swimming pools, a waterslide, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Hotel Crystal Mountain. For a fee, parking is available.
Smoking is allowed in designated areas at this Wisla hotel.
491 guestrooms or units
2 dining venues
Meeting rooms
Buffet breakfast (free)
Kid's club (free)
Poolside lounge chairs
Umbrellas for the pool
Ski lift tickets
Ski equipment storage
Charging station for electric cars
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Wedding services available
Terrace
ATM
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Bar by the pool
Hotel Crystal Mountain offers 491 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels.
Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 restaurants
A bar/lounge
A poolside bar
Things to do
3 indoor pools
Children's pool
Free children's club
Full-service spa
Sauna
Seasonal outdoor pool
Ski passes
Ski storage
Snow sports gear
Steam room
Waterslide
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
7 accessible parking spaces
Elevator (35 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Room amenities
Entertainment
50-inch flat-screen TV with digital channels
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Access methods
Staffed front desk
Pets
Pets: PLN 100 per pet, per night
Weight limit: 55 lbs per pet
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are available for PLN 250.0 per night.
Cribs (infant beds) are available for PLN 50.0 per night.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: PLN 3.00 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self parking fee: PLN 70 per night
Pet fee: PLN 100 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: PLN 50.0 per night
Rollaway bed fee: PLN 250.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
We should mention
The seasonal pool will open in June and close in September.
Pool access available from 9:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children may not be eligible for complimentary breakfast.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Frequently asked questions
Does Hotel Crystal Mountain have an airport shuttle?
Airport shuttle services are not available at Hotel Crystal Mountain.
Does Hotel Crystal Mountain offer free breakfast?
Hotel Crystal Mountain offers free buffet breakfast every day from 7:00 AM to 10:30 AM.
Is there a casino at Hotel Crystal Mountain?
No, there is no casino at this hotel.
What time is check-in at Hotel Crystal Mountain?
Check-in start time: 4:00 PM; Check-in end time: anytime.
Is there free parking at Hotel Crystal Mountain?
Free parking is not available at this hotel. Self parking is available for PLN 70 per night.
Does Hotel Crystal Mountain have a pool?
Hotel Crystal Mountain features 3 indoor pools, a seasonal outdoor pool, and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.
Does Hotel Crystal Mountain have a restaurant?
Yes, there are 2 restaurants on site.
Does Hotel Crystal Mountain have a spa?
Pamper yourself with a day at Salon Dr Irena Eris Beauty Partner, where you can enjoy facials, Thai massages, and body scrubs.
How close is Hotel Crystal Mountain to downtown Wisla?
Hotel Crystal Mountain is 1.4 mi away from Wisla.
Hotel Crystal Mountain Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
If you come here for a view, you will not get disappointed. Whoever designed this property, did an excellent job. If you come here for peace and quiet, don’t count on it. 5* experience it was not for sure in terms of staff, the only ones I would like to praise are the filipino waiting staff at the buffet services. I was refused a bottle of still water on the last day of our stay even though had 2 more hours till check out.. tried to explain I need to take meds but the receptionist Klaudia kept talking over me trying to say it’s a service they only provide in the afternoon when the housekeeping was attending the room in the morning the previous day .. I was lost for words and appalled by this nonsense.