2/10 Terrible
Charlotte
Viaje familiar
3 mar. 2025
No le gustó: Limpieza, servicio y personal, servicios
Very odd experience it was like being in a ghost hotel half the hotel seem to be closed down with the only ones eating dinner conservatory very tired a real shame the amount of plants in the dining areas with no pots cobwebs and looked very unkempt spoilt the ambience of the rooms The dim lighting in the evening made it very difficult to see in certain rooms, especially in the library. The only room really lit up and looked ready for guest was the lounge area. The menu seemed too extravagant for just the two of us dining there and I was uncertain how fresh the food would be knowing that they were catering for minimal guests a lady found out there were less than 10 guests in that night spa facilities very . No guidance on how to use the facilities on where to go or where to get towels from the steam room wasn’t very good and the sauna is neither the sauna seem to be working at home overall very overpriced for the surface we got at this particular time I appreciate it’s out season Therefore the price should reflected the service and amenities available at that time
Charlotte
Se hospedó 1 noche en febrero de 2025